--- title: Class Reviews meta_title: 'Class Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 165 reviews by the users' company size, role or industry to find out how Class works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 165 scale: '5' date_modified: '2026-10-17' parent_category: name: Education url: https://www.g2.com/categories/education ---

Class Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

User Insights

Average based on 165 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Class Reviews (165)

View 1 Video Reviews
Reviews

Class Reviews (165)

View 1 Video Reviews
4.0
165 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and engagement features of the product, highlighting its ability to facilitate interactive learning experiences. Many appreciate how it integrates seamlessly with existing systems, making it accessible for both instructors and students. However, some users note that video quality can be inconsistent, which occasionally disrupts the learning experience.

Pros & Cons

Generated from real user reviews
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Jason K.
JK
Jason K.
Human Resources Developer
Human Resources
Mid-Market (51-1000 emp.)
"Usable but not as useful"
3/5
What do you like best about Class?

I like the way that different programs are able to be incorporated. It's simple to use breakout rooms and use polls within the program. I also like that all the tools that you can use are on one page. Review collected by and hosted on G2.com.

What do you dislike about Class?

The entire program can be a bit sloppy at times. The video quality can often be choppy. The audio sometimes can go in and out as well. The price of Blackboard Collaborate is a bit higher than other options in the same class. Review collected by and hosted on G2.com.

AS
Andrés S.
Mid-Market (51-1000 emp.)
"Easier than easy to use"
5/5
What do you like best about Class?

What I like the best is the fact that you can figure it out everything in this application in a couple of minutes, each click is an answer. The design is quite clear and very intuitive, maybe that is the reason for the success of this platform among others that are being used because of COVID-19. You won't have to be worried about the fluency of the app and switching between menus is just smooth, lag does not exist in this app. Review collected by and hosted on G2.com.

What do you dislike about Class?

Maybe the amount of internet that it uses, sometimes the strength of the internet gets lower and lower, but it should be solved if your internet connection is enough. Review collected by and hosted on G2.com.

La-Tonya D.
LD
La-Tonya D.
Professor
Enterprise (> 1000 emp.)
"Blackboard Collaborate is a user friendly meeting space"
4.5/5
What do you like best about Class?

I like that Blackboard Collaborate allows users to meet in a shared space within the LMS platform. This allows for meetings to occur in a space that users are already familiar with. As an instructional tool students gain access from the moment that they are enrolled in the course. For the purpose of synchronous instruction it is a wonderful and highly useful tool that is very user friendly.

Features that I enjoy the most are the ease at which meeting sessions can be created, the ability to repeat sessions and therefore eliminate the need to setup recurring sessions, the ability to allow for participants to have early entry into a meeting at intervals up to an hour before start time and the ability to share attendance within the Learning Management System. Review collected by and hosted on G2.com.

What do you dislike about Class?

I currently do not have any dislikes I have found this tool to be exceptional in meeting my instructional needs. Review collected by and hosted on G2.com.

Andrea M. A.
AA
Andrea M. A.
English Teacher
Enterprise (> 1000 emp.)
"Great for education with a few blips"
3.5/5
What do you like best about Class?

I like how I can interact with my students via video, voice, and chat. Blackboard allows for me to block chat for some or all participants, or to open it up to everyone. There are many ways to customize my experience as well as everyone else's. Review collected by and hosted on G2.com.

What do you dislike about Class?

Sometimes, participants struggle to enter sessions. I also do not like that once I load a PowerPoint presentation, I cannot share video I have put into the presentation, but instead I have to use application or web sharing. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Blackboard improved over time"
4/5
What do you like best about Class?

I like that I can set up a link and send it directly to student emails so there is no link to share out. I like that there aren't a ton of options for things because it makes it easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Class?

We've had issues with sound off and on. If I remove a student from sessions they can't come In for 10 minutes. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Did the job well"
4.5/5
What do you like best about Class?

The level of flexibility it gave to control the way interactions with students can be done, for both the TA and Professor. Review collected by and hosted on G2.com.

What do you dislike about Class?

Sometimes the UI felt clunky and clicking on certain elements did not register well enough to be confident that something was happening. Review collected by and hosted on G2.com.

René Galloway J.
RJ
René Galloway J.
Program Coordinator
Mid-Market (51-1000 emp.)
"Using Blackboard Collaborate"
5/5
What do you like best about Class?

I like the easy use methods of Collaborate. Review collected by and hosted on G2.com.

What do you dislike about Class?

I actually don't dislike anything of it. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Online courses"
4/5
What do you like best about Class?

I like that students have the option to indicate their hand is raised during class. I can also post a mini survey during class as an understanding check. You are also able to create breakout groups so students can participate in small group discussion. Review collected by and hosted on G2.com.

What do you dislike about Class?

In order for me to observation breakout groups I have to join each individual group. That means I cannot easily move from group to group. Also, I cannot read what the group members previously posted in the small group discussion. Also, if a student comes late to class then they are not automatically added to a group so you need to keep an eye to make sure you don't have any stragglers or else they will just be left in the main room. If everyone has their microphone on then there is also a ton of feedback. Review collected by and hosted on G2.com.

Arielle R.
AR
Arielle R.
Manager, Pricing & Planning
Small-Business (50 or fewer emp.)
"Blackboard Collaborate for Education"
5/5
What do you like best about Class?

Blackboard Collaborate is great for virtual learning especially at a time like this when many students are learning virtually. Review collected by and hosted on G2.com.

What do you dislike about Class?

The share screen feature does not always work. Review collected by and hosted on G2.com.

AL
Aaliyah L.
Enterprise (> 1000 emp.)
"Online Education"
5/5
What do you like best about Class?

The ability to communicate with my teachers and be active in live lessons Review collected by and hosted on G2.com.

What do you dislike about Class?

Everything is organized on the application. I never run into tech problems or issues. Review collected by and hosted on G2.com.

Questions about Class? Ask real users or explore answers from the community

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GU
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What is Blackboard Collaborate used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

Perceived Cost

$$$$$
Class Features
Video Streaming
Session Recording
File Sharing
Whiteboard
Hand Raising
Participation Controls
Technical Support
Live Chat
Markup Tools