--- title: Class Reviews meta_title: 'Class Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 165 reviews by the users' company size, role or industry to find out how Class works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 165 scale: '5' date_modified: '2026-10-17' parent_category: name: Education url: https://www.g2.com/categories/education ---

Class Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

User Insights

Average based on 165 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Class Reviews (165)

View 1 Video Reviews
Reviews

Class Reviews (165)

View 1 Video Reviews
4.0
165 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and engagement features of the product, highlighting its ability to facilitate interactive learning experiences. Many appreciate how it integrates seamlessly with existing systems, making it accessible for both instructors and students. However, some users note that video quality can be inconsistent, which occasionally disrupts the learning experience.

Pros & Cons

Generated from real user reviews
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Verified User in E-Learning
UE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Virtual Learning for Elementary School Students"
4/5
What do you like best about Class?

It's secure and you're able to get onto Zoom meetings with the teacher through Blackboard Review collected by and hosted on G2.com.

What do you dislike about Class?

It's hard for elementary school students to remember the steps to navigate these online learning tools without help from an adult Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Smart Tool for Education Sector - Remote Learning is becoming necessary."
4/5
What do you like best about Class?

All-In-One set up. Lectures, Notes, Assignment, Discussion Boards...it's all in there. Review collected by and hosted on G2.com.

What do you dislike about Class?

Login challenges. Not always easy for all teaching and student staff to use. Review collected by and hosted on G2.com.

Courtney H.
CH
Courtney H.
Assistant Front Office Manager
Mid-Market (51-1000 emp.)
"BlackBoard Communication"
3.5/5
What do you like best about Class?

Blackboard collaborate is a very user-friendly service. Review collected by and hosted on G2.com.

What do you dislike about Class?

It can be difficult/tedious to look back on your previous posts. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"More Than a Webinar, Bb Collaborate is a Teaching Tool"
5/5
What do you like best about Class?

Blackboard Collaborate has become our community college's go-to tool for many reasons:

*It is already present in each Blackboard class, so faculty can easily set up a Collaborate room for synchronous class sessions, student presentations in an online environment, virtual office hours, or small group meetings when students at a distance need to work on a project together. You may think any webinar tool can do this, but the presence of the whiteboard, file sharing, and breakout rooms makes it much more robust for teaching.

Almost all of our tutoring departments now have rooms set up for students who cannot get to campus to attend mandatory tutoring sessions for their classes, or for those who just need a little help. The tutor just sends the student the guest link to the room, and they set an appointment to meet. The students can share their work, allowing the tutor to see where they need assistance, and can make markup comments on the work for visual clarity. The sessions can also be recorded for the student to view later if they need to re-visit the topics covered.

More an more of our formerly ITV classes are switching to Collaborate, as they see the benefit to the students. Review collected by and hosted on G2.com.

What do you dislike about Class?

Having used the previous version of Collaborate before they left the Java platform, there is not much I dislike...if you used it then, try it again! However, I do miss the availability to invite more than one section of a class to a scheduled session. We do not have SAAS, so I am not sure if this is available in that version of Collaborate, but it was nice if we needed to hold an orientation or have a guest speaker to have the ability to invite more than one section to attend. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Blackboard"
5/5
What do you like best about Class?

I have used Blackboard Collaborate over that last several years. I have always found it to be easy to use and very user friendly. If you know the term "if it ain't broke don't fix it". Why should I use another one. Review collected by and hosted on G2.com.

What do you dislike about Class?

I did not see any negatives. It is all positives. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Works well for small groups"
3/5
What do you like best about Class?

I like that it works for presentations and small group discussions Review collected by and hosted on G2.com.

What do you dislike about Class?

I don’t like that it loses functionality when groups get larger. It’s difficult to manage bigger groups Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Blackboard collaborate Review"
3/5
What do you like best about Class?

It's easy to use and the feature that i like a lot is the breakout rooms for any group work. Review collected by and hosted on G2.com.

What do you dislike about Class?

It's very pricey and sometimes the video quality is bad. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Professional video chat service"
4/5
What do you like best about Class?

I like that Blackboard provides a professional platform with Blackboard Collaborate for instructors and students to voice, video, and type chat. I like that I can add in new students so that I can create groups or meet individually with a student. I also like that it is possible to just voice chat or just type chat since I do not always have the opportunity to video chat with students and many students do not wish to video chat. Review collected by and hosted on G2.com.

What do you dislike about Class?

Similar to Blackboard Learn, I find Blackboard Collaborate a bit difficult to use and not particularly user intuitive. I prefer using the Google Hangouts platform, though a bit less professional, because of how easy to use it is for my classes. However, as a student coming into the class, it is easy to use since they can simply use the four buttons at the bottom for video, voice, and type chatting. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Flexible"
5/5
What do you like best about Class?

The options and user interface are great. Review collected by and hosted on G2.com.

What do you dislike about Class?

The design is less user friendly than some other programs for beginners. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"A better Upgrade from their old Rooms"
3/5
What do you like best about Class?

Collaborate has grown over the years and is almost to a really reliable product. I like that there is now a browser based version and that you can have breakout rooms! The polls, quizzes, and other functionalities have really improved the product. Review collected by and hosted on G2.com.

What do you dislike about Class?

There are frequent needs to update your system at times to allow for this product to run. If you do not have IT privileges on your machine you might have to work with an IT person at your job. The web based version seems to avoid most of these downfalls. Review collected by and hosted on G2.com.

Questions about Class? Ask real users or explore answers from the community

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GU
Guest User

What is Blackboard Collaborate used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

Perceived Cost

$$$$$
Class Features
Video Streaming
Session Recording
File Sharing
Whiteboard
Hand Raising
Participation Controls
Technical Support
Live Chat
Markup Tools