Open LMS Reviews & Product Details

I have been using OpenLMS for nearly 10 years, starting when it was still Blackboard OpenLMS. Over that time, I have seen significant growth and improvement in the platform. I can confidently say that it is a reliable and effective learning management system.

The learning activities tools are particularly helpful for teachers. They provide flexibility in course design and make it easier to engage students through varied instructional strategies. The platform supports structured content delivery, assessments, and interactive learning experiences in a way that is practical for both faculty and learners.

With its annual feature updates, OpenLMS has continuously evolved. Enhancements in functionality and user experience demonstrate a commitment to ongoing improvement and responsiveness to institutional needs.

The support team has also been consistently helpful and maintains clear, ongoing communication whenever we encounter technical issues. Their responsiveness and technical guidance have contributed greatly to the smooth operation of our LMS environment. Review collected by and hosted on G2.com.

The least helpful aspect of OpenLMS is the frequent changes to the user interface design. While updates are important, significant shifts in layout and appearance can create confusion among users—especially those who have already become familiar with a previous design. Instead of major UI changes, it would be more beneficial to prioritize adding new features or enhancing existing learning activity tools. Greater interface stability would help maintain user confidence and reduce the learning curve for both faculty and students. Review collected by and hosted on G2.com.

I really appreciate that the Open LMS support team is always available when we need them. The learning environment is very dynamic, and with Open LMS, adaptation to new changes is easier. It's also great to have a robust and affordable LMS. I find the ability to take full advantage of LTI and integrations with tools like Cengage, McGraw, and Turnitin, particularly beneficial. The user-friendly and easy-to-navigate interface makes my job as the sole Administrator much easier. Overall, it’s been working really well for our institution. Review collected by and hosted on G2.com.

Although it is great to be able to import Question banks from third parties, I think improvements with Question banks and the ease of removing or navigating through them could be refined and improved. Review collected by and hosted on G2.com.

I really appreciate their swift response to our requests, which helps us deliver timely activities and resources to students. I also love the monthly client meetings, especially the Client Open Hours with Suzie Chen, who is really great at introducing new activities to keep us updated. Review collected by and hosted on G2.com.

I experience technical issues like bugs in the plugins that hold us back from using them to their full potential. Some functionality seems to have glitches or bugs that we address, and while they get resolved, they appear again after a while. The server performance is another area that needs more stability and attention as it affects key functionalities. Review collected by and hosted on G2.com.

Our rep Manu has been a helpful partner in helping us obtain the solutions that we need. This is a reasonably priced product that works well and is reliable for us. Review collected by and hosted on G2.com.

The tech support isn't always as fast as we would like - but that's not unique to OpenLMS. That said, anytime there is a critical issue/ emergency they are responsive and quick to provide a solution. Review collected by and hosted on G2.com.

I like that Open LMS has different views, which allows organizing the view for the student according to different characteristics of the target population and generating diverse views. This allows people to see the platform in different organizations and not everyone has to see the same thing, which is quite useful. Review collected by and hosted on G2.com.

There is still a situation that has not been corrected, such as access through the application, which does not register the access and does not allow us to identify if they are really active or not. Review collected by and hosted on G2.com.

I use Open LMS for my education at University of The People, and I appreciate the convenience and ease of use, which allows me to efficiently manage my online degree. I value the user-friendly interface, clear organization of courses, and reliable access that keeps me focused on learning. The platform's flexibility with scheduling helps me balance coursework with my personal and professional life. I particularly appreciate the assignment submission tool, which simplifies uploading work and receiving prompt feedback from instructors, enhancing my ability to track progress and improve performance. The discussion forums facilitate engagement with classmates, idea sharing, and doubt clarification, enriching the learning experience. Additionally, the gradebook feature provides real-time grade monitoring, assisting in staying organized and focused on academic goals. The initial setup was straightforward and user-friendly, offering clear instructions and guidance, which made transitioning to the platform smooth. Overall, Open LMS provides strong features, and valuable tools, making online learning more efficient and accessible. Review collected by and hosted on G2.com.

Some aspects of Open LMS could be improved for a better user experience. Occasionally, the system interface feels slow, and navigation between modules can be confusing, which makes it harder to find needed resources quickly. Sometimes notifications are missed or not timely, leading to delayed responses or submissions. Additionally, mobile access could be smoother—certain features don’t display as well on a smartphone as they do on a computer, which limits flexibility for users who depend on mobile devices. Review collected by and hosted on G2.com.

There are many useful features we can rely on, and the implementation process is straightforward. The customer support team was also really helpful whenever we needed assistance. Review collected by and hosted on G2.com.

There isn’t much to dislike about it. However, we would appreciate more improvements soon for open engine reports, especially more options for choosing graph colours. It would also be great if the dashboard could offer different template sections, rather than only a vertical, per-item view. Review collected by and hosted on G2.com.

That can be customized according to some needs I have as a client. Review collected by and hosted on G2.com.

If I need to make an adjustment or configuration that is not a priority for others, they don't take it into account, and to have it considered, it's very tedious to have to post in several places to see if they already consider my request as more important. Review collected by and hosted on G2.com.

OpenLMS provides competent LMS hosting services, including upgrades, ongoing site availability, and technical support. Review collected by and hosted on G2.com.

OpenLMS provides inconsistent customer support. Support is often slow. In one case, our upgrade was delayed, and this was not communicated to us until very close to the upgrade date. Review collected by and hosted on G2.com.

The technical support is fantastic. The team is really helpful with advice and solutions Review collected by and hosted on G2.com.

Contract renewals are a little difficult. Review collected by and hosted on G2.com.