Class Reviews & Product Details

BB Collaborate has always been easy to use and navigate. Faculty and students can upload and retrieve materials with ease. It is also easy to find their way around. Also, very conducive to uploading materials. Review collected by and hosted on G2.com.

Recordings are not easy to retrieve. May also consume a lot of battery. Review collected by and hosted on G2.com.

The best part of Blackboard Collaborate is how easy it is to host meetings with students. It is easy for both the educator and student to use. Review collected by and hosted on G2.com.

I do not have any issues with Blackboard Collaborate. Review collected by and hosted on G2.com.

I enjoy that Blackboard Collaborate offers this exceptional software experience through your computer, tablet, or mobile device. It is highly reliable and can be easily accessed anywhere. Review collected by and hosted on G2.com.

When accessing the Discussion Board, the app dropped out from under me, and I lost my material. I found this very frustrating. I tried to log back in and retrieve my material and resume where I had left off, but it did not allow me to do so. Review collected by and hosted on G2.com.

I like the classroom board tool, which makes it easier for those who learn graphically. It allowed me to draw an image or do a quick calculation. Review collected by and hosted on G2.com.

While there was no app or software, the thing I disliked the most was trying to edit a meeting after it had been scheduled. Sometimes, I had to delete the planned meeting and create a new one. Review collected by and hosted on G2.com.

-Ability to set up recurring sessions/online sessions week in advance.

-The virtual whiteboard.

- Breakout rooms that make group work/pair work super easy. Review collected by and hosted on G2.com.

-New sessions sometimes take a long time to load.

- Audio echos a lot, especially if you are using the laptop/computer built-in microphone. Review collected by and hosted on G2.com.

One of the things I love most about Class is that it allows you to keep all participants in the application as opposed to sending them outside of Zoom or Teams to complete assignments. The real-time participant tracking and monitoring allows you to see when team members are engaged and when they're looking elsewhere. And the reporting functions help you assess how well your class (no pun intended). Review collected by and hosted on G2.com.

In the first few months of using Class, the experience was a little unstable. That made it a little tricky with our all-day New Hire Training class. On a couple of occasions, we had to ask team members to log out and log back in. The Class Support Team was very receptive to our concerns and worked to address them right away so we could get things on track quickly. Review collected by and hosted on G2.com.

We are currently piloting Class in our live, remote teaching environment. Class allows our staff further individual opportunities with each student, while still providing the same, daily connection students and staff in our program are used to. Additionally, the support from the Class team is responsive, helpful, coordinated, and thorough. Review collected by and hosted on G2.com.

We have not yet discovered a downside to our pilot of Class. Review collected by and hosted on G2.com.

Blackboard collaborate combines video calls with a software we already use (Blackboard). This meant that links did not need to be sent or searched for ahead of time. Review collected by and hosted on G2.com.

It was hard to find the correct chat room in use at times. I believe that it can be more streamlined and user friendly. Many times, students would end up in the wrong class. Also, recordings should be easier to find. Review collected by and hosted on G2.com.

Nothing notable. The technology that was "sold" to us was non-functioning. Review collected by and hosted on G2.com.

Tl:dr They say they have a product, they don't. Let me first say, with early-stage software vendors, I'm willing to extend quite a bit of grace. I expect things to be a little messy, roadmaps to be more "wet cement", etc. Class first reached out to my team early in 2021. Their functionality seemed to offer value to L&D efforts, particularly for companies that will continue to operate in a remote or hybrid environment. Their virtual classroom capabilities (tracking attendance, attendee engagement, hosting content, etc.) and administrative capabilities (pre-set breakout sessions, etc.) were attractive. We signed for a proof-of-concept after a few discussions. In retrospect, there were some red flags in our earlier conversations (lack of product/tech knowledge on the sales team, conflicting materials on what was available vs. future looking, a demo which was just a recorded looped video of the functionality, etc.). We ended the proof of concept 12 hours after it began. Knowing our requirements, the Class team extended access and at first login, we found it entirely unusable. You couldn't even share a screen. We asked for a meeting and summarized some of the critical challenges we were seeing. The only person that showed up was one software engineer who said (and I'm summarizing) "yea, these are all known issues...we thought we might be able to pull it off". I asked if they had even a single client and from what I recall, the only client that came to mind was a mid-size business in CO. Now, let's imagine Class shook the Theranos-like approach to client acquisition and built what they said they offer, at the end, the biggest disappointment and red flag was the lack of honesty and integrity from their leadership. Not a single person that engaged with us through our conversations reached out. The poor software engineer who showed up to accept defeat in our last conversation said he'd pass our feedback up the chain, and we should expect contact from their team. No follow-up. No ownership of the blunder. No "hey, we hustled a little too close to the sun, we're sorry for wasting your time....". Just *poof*. I have never in 15 years seen such dishonesty, disorganization, and lack of leadership from a company. I wouldn't touch them with a ten-foot pole. Class is not a credible team of operators. Review collected by and hosted on G2.com.

Makes it easy to offer training via online classrooms in real-time. Review collected by and hosted on G2.com.

Sending or receiving a large file while carrying out a virtual classroom distort quality of video. Review collected by and hosted on G2.com.