Very responsive whenever I have had issues with the software. Review collected by and hosted on G2.com.
The email syncing has issues at times which can be frustrating. Review collected by and hosted on G2.com.
Cirrus Insight is an essential tool for our Programs team to see recent communications with our clients. Also, the support we've received from Chris Braun and Jon Harris trying this version of Cirrus and getting set up has been fantastic - they have both been wonderful to work with! Review collected by and hosted on G2.com.
Historically, we have run into some occasional sync issues with Cirrus but Insight has been running smoothly for us! Review collected by and hosted on G2.com.
Thank you for the thoughtful review! We’re so glad Cirrus Insight is helping your team stay connected and up to date with client communications. We’ll be sure to pass along your kind words to Chris and Jon, they’ll really appreciate it. Thanks again for your support!
Still loving it and how my clients can sign up for times to chat. Review collected by and hosted on G2.com.
Any kinks seem to be worked out and it's going smoothly! Review collected by and hosted on G2.com.
Thank you, Christy, for the kind words and continued support! We’re so glad Cirrus Insight is helping streamline your workflow and making client communication easier. We appreciate you being a valued user!
I like the daily updates that they give me about what to expect in my day based on my calendar invite. Review collected by and hosted on G2.com.
We are currently having an issue with the "file email" button missing. We have been working with Cirrus to try and resolve why this happen. Review collected by and hosted on G2.com.
We're pleased to hear that Cirrus Insight is helping you stay on top of your Salesforce cases and contacts while managing your email inbox. We apologize for the missing 'file email' button and assure you that we are working diligently to address this issue for you.
Cirrus Insights has a reputable integration with Salesforce, which foster calendar events and emails Cirrus Insight has brilliant email trackers, which gives us the exact dates when emails were received and read The app has an elaborate and simple interface that requires no huge paperwork Review collected by and hosted on G2.com.
Cirrus Insights largely relies on Salesforce to offer insights, which is a very big concern Oftentimes, Cirrus Insights has synchronization issues, creating some operational errors Review collected by and hosted on G2.com.
It's great to hear that Cirrus Insight is helping you with calendar and email synchronization, as well as providing solid email tracking solutions for improved lead management. We appreciate your support, Hidra! We apologize for any synchronization issues you have experienced. Our team is constantly working to improve the performance and reliability of our platform.
Its ease of use and ability to provide a comprehensive prognosis while suggesting resolutions are impressive. Additionally, it is extremely user-friendly and comes with a range of appealing built-in features. Review collected by and hosted on G2.com.
The software would benefit from having a few more graphics, which could help enhance its overall visual appeal beyond its current level. Review collected by and hosted on G2.com.
Thank you so much for the great review! We’re glad to hear that Cirrus Insight’s ease of use and built-in features are helping you stay organized and work more efficiently. We appreciate your feedback on visuals and will keep it in mind as we continue improving the product.
Cirrus Insight has completely streamlined how I manage my sales pipeline. The seamless integration with Gmail and Salesforce is a game-changer — I can log emails, schedule meetings, track email opens, and update opportunities without ever leaving my inbox. The sidebar makes everything accessible in a click, and calendar scheduling is incredibly smooth. It truly makes CRM usage Review collected by and hosted on G2.com.
There’s honestly very little to dislike. If I had to mention one thing, it would be that the initial sync with Salesforce took a bit of time to set up. But once it's configured, everything works flawlessly. Occasionally, the sidebar takes an extra second to load, but nothing that affects daily work Review collected by and hosted on G2.com.
Moayad, we really appreciate this. The way you summed it up — less admin, more focus on closing — is everything we want Cirrus Insight to deliver. We’re thrilled it’s working so well for you, and we’re grateful you took the time to share it.
What I like best about Cirrus Insight is how intuitive and easy it is to use. The user interface is clean and well-organized, which made it simple for our team to get up and running quickly. The implementation process was seamless and took very little time, which was a huge plus. On top of that, the customer support has been consistently responsive, knowledgeable, and genuinely helpful whenever we’ve had questions or needed assistance. Overall, it’s a powerful tool that simplifies our workflow without adding complexity. Review collected by and hosted on G2.com.
One area where Cirrus Insight could improve is transparency around the product roadmap. I've submitted several product suggestions and pointed out flaws to the customer service team, but haven’t received any follow-up or clarity on whether those ideas are being considered. While we've managed to implement some workarounds to make the tool better fit our needs, it would have been ideal to have those capabilities built-in from day one. That said, the flexibility of the platform did make it relatively easy to adapt—it just required a bit more effort than expected. Review collected by and hosted on G2.com.
This was such a thoughtful review, Liam — thank you! It’s great to hear that the clean interface and seamless implementation have made a difference for your team. I’m also grateful for your suggestions on roadmap transparency. We want to keep improving, and I’ll be making sure your feedback gets into the hands of our product team.
Up to date in real time and never missing any communication sync. Review collected by and hosted on G2.com.
The UI could be better. Right now it is very hard to navigate, although the integration is easier. Review collected by and hosted on G2.com.
Thank you for your review! We’re glad to hear Cirrus Insight is keeping your data in sync in real time, that’s exactly what we aim for. We also appreciate your feedback on the UI and navigation, and we’re actively working to make the experience even smoother.
It´s very organic, doesn´t have a complicated way to use, and you can use it any time Review collected by and hosted on G2.com.
I haven´t found any dislikes about it at the moment Review collected by and hosted on G2.com.
We're glad to hear that you find Cirrus Insight intuitive and easy to use. Thank you for sharing your positive experience with us, Maria!
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