ChatWork Reviews & Product Details

What I like best about ChatWork is how simple and focused it is. As an ASP.NET developer, I use it daily for team coordination,sharing updates, clarifying requirements, and resolving issues quickly. It keeps communication clean without unnecessary features, so it’s easy to follow conversations and stay aligned without distractions. Review collected by and hosted on G2.com.

One thing I dislike about ChatWork is that it feels a bit basic for more complex discussions. Managing long technical conversations or tracking past decisions can be difficult, and the search and message organization could be better. It works well for quick coordination, but it’s not ideal for detailed technical discussions. Review collected by and hosted on G2.com.

I love the fact that I can turn a chat message directly into a task with ChatWork. I also enjoy the feature that allows me to invite external clients or vendors into specific chatrooms for free. This makes it easy to have a secure and organized space for client communication, which is way better than messy email threads. The initial setup of ChatWork was effortless and highly intuitive. Review collected by and hosted on G2.com.

I find that conversations are displayed chronologically, which makes it difficult to follow multiple topics in a single room. Also, the free version has a cap on the number of group chats a user can join, which is restrictive for large collaboration. Review collected by and hosted on G2.com.

I use ChatWork for instant messaging, video calls, and easy file sharing, which supports external collaboration effectively. I appreciate having 24-hour support because it's reassuring that there's always support there when you need it. I also like the typing indicators, as they enhance the live and interactive feel of the platform. The automation tools are beneficial for handling routine tasks and routing chats efficiently. I find the analytics features helpful for tracking performance and gaining insights from chat data. The initial setup of ChatWork was very easy and didn't require much hard work. Review collected by and hosted on G2.com.

I find that ChatWork has limited features which can impact the user experience. I also have difficulties with the process of sharing files. The free plan is very limited, and the mobile app can seem quite outdated. Review collected by and hosted on G2.com.

I like how simple and organized ChatWork is. The clear chat rooms, easy file sharing, and built-in task management make communication quick and efficient. The initial setup was easy and straightforward, with minimal time needed to get started. Review collected by and hosted on G2.com.

Some features feel limited compared to other tools, and the interface could be more modern and customizable. Some advanced collaboration features feel limited, such as integrations with other apps and more flexible task tracking. The interface could be improved with better customization options, clearer notifications, and a more modern layout to make navigation easier. Review collected by and hosted on G2.com.

I appreciate ChatWork's capabilities for quick video calls and real-time messaging, which significantly reduce the necessity of lengthy formal email meetings. This efficiency in communication is a standout element for me, as it allows different teams to collaborate simultaneously and effectively. Additionally, I find the task management features, ability to assign tasks, and the file-sharing functions very helpful, as they enhance the overall productivity and organization of the team. The initial setup of ChatWork was easy and customer-friendly, ensuring a smooth implementation process without any significant issues. Overall, these features contribute to making ChatWork a highly recommended tool in my experience. Review collected by and hosted on G2.com.

The main dislikes about ChatWork are its limited integrations, restricted free plan, and less advanced features compared to bigger collaboration platforms. Review collected by and hosted on G2.com.

I use ChatWork for communication between team members, and it really helps to keep everyone in sync with an easy-to-use process. I love that it saves time by eliminating emails and other slower communication methods. The user interface is fantastic; it's user-friendly with no fancy settings, everything is crystal clear. The multiple threads and groups are super useful. Initial setup was easy and quick, especially with guidance from their support team. Review collected by and hosted on G2.com.

Sometimes feels laggy during loading old chats and no option to pin important messages. Review collected by and hosted on G2.com.

I like that ChatWork integrates group and 1:1 chats, video and voice calls, and file sharing all in one place. The free tier is impressive because it supports basic usage with up to 100 users and offers essential features. ChatWork is a solid communication tool for teams that want a simple all-in-one plus task solution without heavy complexity. It works well for small to medium teams. Review collected by and hosted on G2.com.

Fewer third party integrations than competitors which can limit work flow automation. Review collected by and hosted on G2.com.

I really like the simplicity of ChatWork. It's light and easy to use, which makes it stand out compared to other competitors. The app's straightforward nature means even beginners who aren't very tech-savvy can start without any confusion. Additionally, the initial setup was very easy and useful. Review collected by and hosted on G2.com.

I would say, the UI looks outdated, and ChatWork has basic features. When compared with other competitors, they have more advanced features. ChatWork lacks unique features and is limited to basic features. Review collected by and hosted on G2.com.

I like Chartwork because it is very simple and easy to use. It helps keeps conversation organized Review collected by and hosted on G2.com.

I really font have anything I can complain about this application Review collected by and hosted on G2.com.

ChatWork makes team communication incredibly smooth and organized. I love how everything—chats, tasks, file sharing, and video calls—stays neatly structured in one place. The interface is clean, intuitive, and easy for anyone to adapt to. Task management inside chat rooms is especially helpful, allowing conversations to turn into actionable items without needing separate tools. Overall, it truly boosts productivity and reduces back-and-forth confusion. Review collected by and hosted on G2.com.

There’s very little to dislike, but a more modern UI with advanced customization options would make the experience even better. Integrations with more third-party platforms could also enhance workflow automation. While these are minor areas of improvement, they don’t affect the core performance of the platform. Review collected by and hosted on G2.com.