ChatWork Reviews & Product Details

What I like best about ChatWork is how simple and focused it is. As an ASP.NET developer, I use it daily for team coordination,sharing updates, clarifying requirements, and resolving issues quickly. It keeps communication clean without unnecessary features, so it’s easy to follow conversations and stay aligned without distractions. Review collected by and hosted on G2.com.

One thing I dislike about ChatWork is that it feels a bit basic for more complex discussions. Managing long technical conversations or tracking past decisions can be difficult, and the search and message organization could be better. It works well for quick coordination, but it’s not ideal for detailed technical discussions. Review collected by and hosted on G2.com.

I use ChatWork for instant messaging, video calls, and easy file sharing, which supports external collaboration effectively. I appreciate having 24-hour support because it's reassuring that there's always support there when you need it. I also like the typing indicators, as they enhance the live and interactive feel of the platform. The automation tools are beneficial for handling routine tasks and routing chats efficiently. I find the analytics features helpful for tracking performance and gaining insights from chat data. The initial setup of ChatWork was very easy and didn't require much hard work. Review collected by and hosted on G2.com.

I find that ChatWork has limited features which can impact the user experience. I also have difficulties with the process of sharing files. The free plan is very limited, and the mobile app can seem quite outdated. Review collected by and hosted on G2.com.

I appreciate ChatWork's capabilities for quick video calls and real-time messaging, which significantly reduce the necessity of lengthy formal email meetings. This efficiency in communication is a standout element for me, as it allows different teams to collaborate simultaneously and effectively. Additionally, I find the task management features, ability to assign tasks, and the file-sharing functions very helpful, as they enhance the overall productivity and organization of the team. The initial setup of ChatWork was easy and customer-friendly, ensuring a smooth implementation process without any significant issues. Overall, these features contribute to making ChatWork a highly recommended tool in my experience. Review collected by and hosted on G2.com.

The main dislikes about ChatWork are its limited integrations, restricted free plan, and less advanced features compared to bigger collaboration platforms. Review collected by and hosted on G2.com.

ChatWork makes team communication incredibly smooth and organized. I love how everything—chats, tasks, file sharing, and video calls—stays neatly structured in one place. The interface is clean, intuitive, and easy for anyone to adapt to. Task management inside chat rooms is especially helpful, allowing conversations to turn into actionable items without needing separate tools. Overall, it truly boosts productivity and reduces back-and-forth confusion. Review collected by and hosted on G2.com.

There’s very little to dislike, but a more modern UI with advanced customization options would make the experience even better. Integrations with more third-party platforms could also enhance workflow automation. While these are minor areas of improvement, they don’t affect the core performance of the platform. Review collected by and hosted on G2.com.

Chatwork is best in terms of simplicity. It is as easy like using whatsapp or telegram. No hard integration and so less time to adopt. Secondly, it has free tier so that i can experiment before i buy. Lastly, it also has task management system so i dont need external application for assigning tasks Review collected by and hosted on G2.com.

UI is little old school. When you migrate from slack or Gchat to this, you may feel bit bored. Honestly, it cannot outbeat in terms of features offered by other giants but good for someone who want to start without price overhead Review collected by and hosted on G2.com.

I like ChatWork for its easy task management and tracking, which really helps in saving time and keeping projects on track. I enjoy the clean interface and the fact that there's less noise, which boosts team collaboration. The initial setup was very easy. Review collected by and hosted on G2.com.

Mobile app UX could be slicker, better integrations with other tools Review collected by and hosted on G2.com.

I appreciate the simplicity and reliability of ChatWork, which keeps my team organized without unnecessary add-ons. The easy messaging, task tracking, and file sharing make our work efficient and effective. Setting up was a breeze, and the platform's clean interface allows seamless channel and team management. I also find the task management and messaging features particularly useful for maintaining team alignment and tracking progress. Review collected by and hosted on G2.com.

I would like the mobile app to be smoother and for there to be more integration with other tools to enhance flexibility. Review collected by and hosted on G2.com.

ChatWork is one best application for group communication via chats. Provides safest and secured private messaging abilities and that too quick.

Its best tool for professionals for seamless communication with customers, teams, and vendors.

Great tool to collaborate and communicate in the market.

You get all the notifications from this platform, and also it allows to customize those notification types, which ensures that all the users get the important updates everytime. Review collected by and hosted on G2.com.

There are occasional delay on workflow and processing of the tool.

The tool presentation or its dashboard is so old fashioned, need to make it advanced and latest. Review collected by and hosted on G2.com.

No useful suggestion Review collected by and hosted on G2.com.

I don't find ChatWork helpful for anything in particular when chatting with Jack Wolf. I don't like anything about the chat box. The image option is not available, so it's not useful. The initial setup was not as easy as it could have been. Review collected by and hosted on G2.com.

What I like best about ChatWork is that it’s simple to manage tasks in the chat. You can give tasks to people, set due dates, and see what’s done—all in one place. This helps the team stay organized and saves time. Review collected by and hosted on G2.com.

One thing I don’t like about ChatWork is that it has fewer features and doesn’t connect with many other apps like Slack or Microsoft Teams. I also wish we could change the look and settings more. Review collected by and hosted on G2.com.