--- title: ChatWork Reviews meta_title: 'ChatWork Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 82 reviews by the users' company size, role or industry to find out how ChatWork works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 82 scale: '5' date_modified: '2026-10-17' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications ---

ChatWork Reviews & Product Details

Profile Status

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Pricing

Pricing provided by ChatWork.

Personal

$4
per month

Business

$5
per month

User Insights

Average based on 82 real user reviews.

Perceived Cost

$$$$$

ChatWork Reviews (82)

Reviews

ChatWork Reviews (82)

4.3
82 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise ChatWork for its ease of use and efficient task management, which streamline team communication and collaboration. The platform's clean interface and integrated features help teams stay organized and reduce reliance on emails. However, many users note that it has limited third-party integrations, which can hinder workflow automation.

Pros & Cons

Generated from real user reviews
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Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"It was really good, I like the interface, really helpful"
4/5
What do you like best about ChatWork?

I thought the interface was really good and did a good job at guiding me. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

Support team was a bit rude but that's the only thing I could think of Review collected by and hosted on G2.com.

Johanna K.
JK
Johanna K.
Online Casino Expert
Small-Business (50 or fewer emp.)
"a great addition to the project management tools"
4.5/5
What do you like best about ChatWork?

We are incredibly happy about this type of software. Our online casino office has been using ChatWork since the beginning of the pandemic. This has enabled us to work closely on projects while being spread all over the world. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

At the moment, everything is very well organized and this solution offers many advantages. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Online Collaboration Tool for Internal and External teams"
3/5
What do you like best about ChatWork?

I was able to setup a Group, Invite team members and start collaborating. Ability to share large files was also helpful. The free trial version helps in quick prototype of the product. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

It would be nice to also have video chat capabilities as a future roadmap. Review collected by and hosted on G2.com.

pallav b.
PB
pallav b.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Chatwork is my chatting partner"
4.5/5
What do you like best about ChatWork?

I like ChatWork because of its remarkable features and easy User Interface like Assign tasks within the chat screen, Task management for a group and individual, Group video chat, and what I like the most is the security (All information encrypted by SSL Protocol). Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

Sometimes its chat is a mess to me. Unlike other platforms, it does not convert chat into threads, and It leads to mishappening sometimes because it is very hectic to handle that vast amount of unread messages. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Verified User in Human Resources
Enterprise (> 1000 emp.)
"Communicate Globally"
5/5
What do you like best about ChatWork?

This is the best application to use for business purposes and global communication to help teams and increase productivity. It helps us a lot to handle clients. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

Using Chatswortk takes time to understand the UI, but other than that, I'm good with all of it. Review collected by and hosted on G2.com.

Abhishek A.
AA
Abhishek A.
Data & Management information system Analyst
Staffing and Recruiting
Enterprise (> 1000 emp.)
"some points on Chatwork"
4.5/5
What do you like best about ChatWork?

The app is very simple to use and very easy to install. You can also view your projects and tasks while you are on call. Security level is also high. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

You cannot join several groups but you can share the files and it gets slow when a large number of messages come. Review collected by and hosted on G2.com.

Manuj J.
MJ
Manuj J.
Graduate Engineering Trainee
Mid-Market (51-1000 emp.)
"Chatwork : Why should you use it."
5/5
What do you like best about ChatWork?

Chatwork is free to invite, video calls, file transfer, and many more features, all in safe business encryption. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

The messages that one would forget to read really get lost, and new notifications pile up, and there is no good feature to find the old unread message. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Quicker Team Communication - No Email"
3.5/5
What do you like best about ChatWork?

I like the essential functionalities Chatwork gives me at work, empowering me to share documents effectively with my great team, and have discussions on video calls. Its task management features have helped supervisors track the jobs done thus improved the speed at which tasks get completed at work. Also, juniors can track jobs assigned. I am also able to use Chatwork across different operating systems and different devices, thereby providing me with ease of access; which is a key factor in the modern workplace, where staffs are never static. Chatwork is the way to go. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

if they do something with the User Interface, then I believe email will no longer be used. Review collected by and hosted on G2.com.

Jorge C.
JC
Jorge C.
Gerente de activos informáticos
Mid-Market (51-1000 emp.)
"The best business chat platform"
5/5
What do you like best about ChatWork?

One of the aspects that caught my attention about this application is that it is designed for small non-technical businesses, which allows various teams to share knowledge and exchange ideas. It has been very useful to me on a professional level, and I have been using it for more than 3 years. It gives me the ease of managing my text contacts in a simple and efficient way, and I have been able to share files securely and reliably. For the reasons mentioned above, I like and am satisfied with using this instant messaging application. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

In the time I've been using this application, I haven't found an aspect that I could disparage or dislike. This application is simple, dynamic, functional, and for these reasons, I won't review anything I don't like about this messaging tool. Review collected by and hosted on G2.com.

Jennifer C.
JC
Jennifer C.
Ingeniero de software
Mid-Market (51-1000 emp.)
"The most complete platform for chatting"
5/5
What do you like best about ChatWork?

It is evident that nowadays the rise in the topic of communications has been very impactful. There is a great variety of instant messaging services. For more than 3 years, on the recommendation of a family member, I started using Chatwork and it has truly been very satisfying. I have been able to stay in touch via text messages without many setbacks or inconveniences. Similarly, I manage my text contacts in a much more pleasant and simple way, and I have shared files much more securely. In short, I like this tool. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

Despite the fact that there are many reasons why I have said that I like this tool, I will tell you about something in particular that I do not like about this application, which is related to cybersecurity when we implement it for global group chats, there should be a bit more restriction in this regard. Review collected by and hosted on G2.com.

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GU
Guest User
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Last activity 5 months ago

Is Chatwork safe?

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Pricing Options

Pricing provided by ChatWork.

Personal

$4
per month

Business

$5
per month

Free

$0
per month
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