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ChatWork

By ChatWork

4.3 out of 5 stars

How would you rate your experience with ChatWork?

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ChatWork Reviews & Product Details

Profile Status

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Pricing

Pricing provided by ChatWork.

Personal

$4
per month

Business

$5
per month
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ChatWork Reviews (69)

Reviews

ChatWork Reviews (69)

4.3
69 reviews

Pros & Cons

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JA
Sr Technical Recruiter
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"ChatWork is a good tool for team communication and working together."
What do you like best about ChatWork?

What I like best about ChatWork is that it’s simple to manage tasks in the chat. You can give tasks to people, set due dates, and see what’s done—all in one place. This helps the team stay organized and saves time. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

One thing I don’t like about ChatWork is that it has fewer features and doesn’t connect with many other apps like Slack or Microsoft Teams. I also wish we could change the look and settings more. Review collected by and hosted on G2.com.

Hiro N.
HN
Tour Guide
Small-Business (50 or fewer emp.)
"I used to use Chatwok a lot, but..."
What do you like best about ChatWork?

I live in Japan and I'm Japanese. I used to work with a marketing team in Osaka, Japan, and the team used Chatwork for business chat. It was not a full-time job, so we only used Chatwork a few times weekly. It was very easy to use; we can share files and everything. If I work with a team, I'd like to use Chatwork again. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

Chatwork is super easy to use, but I don't like the design. Review collected by and hosted on G2.com.

MJ
Marketing manager
Small-Business (50 or fewer emp.)
"ChatWork enhances collaboration, reduces email clutter, and boosts productivity."
What do you like best about ChatWork?

The platform help me simplified team communication, reducing reliance on email and making it easier to collaborate. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

The team's existing familiarity with Slack made it the more convenient choice, outweighing other options like ChatWork. Review collected by and hosted on G2.com.

John S.
JS
Self Employed
Small-Business (50 or fewer emp.)
"Very Useful, Covenient and easy"
What do you like best about ChatWork?

Chatwork is excellent at providing secure and private group communication

It is excellent for work. I highly recommend it for professional teams seeking for seamless communication. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

Both the the mobile and desktop app UI are outdated they look so awful, secondly the free version doesn't support customer service and sometimes scammers take advantage of this website/app to post fake jobs.

Am very disappointed with this app Review collected by and hosted on G2.com.

SS
Marketing associate
Small-Business (50 or fewer emp.)
"Decent team communication tool"
What do you like best about ChatWork?

Chatwork is a decent platform that gets the job done. Great for team communication and collaboration. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

There are a lot of other options in this space. I think Chatwork definitely has some work to do to keep up, but overall not a bad tool Review collected by and hosted on G2.com.

DL
Engineering
Small-Business (50 or fewer emp.)
"Provides a seamless and intuitive experience enabling effortless"
What do you like best about ChatWork?

Because it’s allows users to customize their notifications ensuring they stay informed about important updates and messages Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

The interface is not customizable and the integration options are limited Review collected by and hosted on G2.com.

PS
Trading
Small-Business (50 or fewer emp.)
"It’s offering messages video calls file sharing"
What do you like best about ChatWork?

Because it’s allows teams to communicate instantly and making it easier to collaborate and get work done Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

Sometimes it has occasional technical issues and delays in loading Review collected by and hosted on G2.com.

Abhilasha P.
AP
Client Success Associate
Small-Business (50 or fewer emp.)
"Great tool for a newbie"
What do you like best about ChatWork?

I've been using IBM Watsonx Assistant for a few months, and it's been a great tool for building smart, AI-driven chatbots. The interface is user-friendly, even for someone without deep coding experience, and the level of customization is impressive. It integrates smoothly with our existing CRM and messaging platforms, making it easy to scale across multiple channels. One thing I appreciate is its multilingual support, which helps with our global customer base. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

The only downside is that setting up complex workflows can sometimes require technical help, but overall, it’s been a powerful tool for improving customer interactions and streamlining operations. Review collected by and hosted on G2.com.

Vaibhav L.
VL
Analyst
Small-Business (50 or fewer emp.)
"One platform for all internal coversations and task management"
What do you like best about ChatWork?

ChatWork is amazing, it replaced my other project managemt tools which were highly expensive as compare with ChatWork. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

The interface feels a bit old-school compared to modern collaboration tools. Review collected by and hosted on G2.com.

LK
Chief Accounting Officer
Government Administration
Mid-Market (51-1000 emp.)
"Keeps everyone connected while on the move"
What do you like best about ChatWork?

It is convenient that all our team communication, tasks, and files are in one place with the help of ChatWork for our small marketing team. Luckily, it has fast communication and easy to navigate through projects dirt list and assigning documents in special groups. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

It takes time and could be quite frustrating when one is searching for very old messages or specific threads within the chat. It is not possible to search messages using keywords or sort the results based on date or the sender. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by ChatWork.

Personal

$4
per month

Business

$5
per month

Free

$0
per month
ChatWork Comparisons
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ChatWork Features
File Sharing
Notifications
Search
Audio Conferencing
Video Conferencing
Text Summarization
AI Powered Search
Smart Notifications
AI Powered Language Translation
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ChatWork
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