
I've been using IBM Watsonx Assistant for a few months, and it's been a great tool for building smart, AI-driven chatbots. The interface is user-friendly, even for someone without deep coding experience, and the level of customization is impressive. It integrates smoothly with our existing CRM and messaging platforms, making it easy to scale across multiple channels. One thing I appreciate is its multilingual support, which helps with our global customer base. Review collected by and hosted on G2.com.
The only downside is that setting up complex workflows can sometimes require technical help, but overall, it’s been a powerful tool for improving customer interactions and streamlining operations. Review collected by and hosted on G2.com.
