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Compare ChatWork and Slack 
Featured Products
At a Glance
Market Segments
Small-Business (54.0% of reviews)
Small-Business (41.2% of reviews)
Entry-Level Pricing
$4 per month
$0.00
ChatWork
Star Rating
(75)4.3 out of 5
Market Segments
Small-Business (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
$4 per month
Browse all 3 pricing plansSlack
Star Rating
(38,103)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in user satisfaction, with many praising its swift and easy-to-use interface. Users appreciate the ability to integrate with other software, which significantly enhances their day-to-day workflow.
- Users say that ChatWork offers a smooth experience with fluent processing and minimal errors. Reviewers highlight its simplicity and ease of use, making it a solid choice for those who prefer a straightforward communication tool.
- According to verified reviews, Slack's implementation process is notably quick, with users mentioning the intuitive onboarding wizard that helps teams get started without hassle. This contrasts with ChatWork, where some users found the setup straightforward but less feature-rich.
- Reviewers mention that Slack's threaded discussions and drag-and-drop file sharing keep communication organized and efficient, preventing clutter in main channels. In comparison, ChatWork also integrates group and 1:1 chats, but some users feel it lacks the same level of versatility.
- Users highlight that Slack's quality of support is a strong point, with many noting responsive assistance when issues arise. ChatWork, while generally reliable, has received slightly lower marks in support quality, indicating room for improvement.
- G2 reviewers indicate that while both platforms offer essential features, Slack's overall higher G2 Score reflects a broader range of functionalities and user satisfaction, making it a preferred choice for teams looking for a comprehensive communication solution.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
ChatWork
No trial information availableSlack
Free Trial is available
Ratings
Meets Requirements
8.9
55
9.2
31,097
Ease of Use
9.1
55
9.2
32,025
Ease of Setup
8.9
24
9.2
8,410
Ease of Admin
8.7
9
8.9
5,040
Quality of Support
8.6
53
8.8
21,637
Has the product been a good partner in doing business?
8.5
9
9.0
4,519
Product Direction (% positive)
9.5
50
8.7
30,405
Features by Category
Business Instant Messaging
9.2
38
9.1
13905
8.8
36
9.0
14448
8.3
36
8.6
13756
Business Instant Messaging
8.4
36
8.5
10210
8.2
36
8.1
9541
Business Instant Messaging
8.7
34
9.1
13641
9.0
35
9.2
13270
8.3
35
9.0
11796
Generative AI - Business Instant Messaging
7.1
11
7.5
1497
AI - Business Instant Messaging
7.0
10
7.5
1483
7.5
10
7.9
1487
7.0
11
7.4
1466
7.4
11
7.4
1469
Agentic AI - Business Instant Messaging
8.3
5
7.7
894
8.3
5
7.7
883
Setup
Not enough data
9.1
687
Not enough data
8.9
678
Not enough data
8.7
662
Not enough data
8.9
694
Management
Not enough data
9.0
670
Not enough data
8.7
655
Not enough data
8.9
669
Generative AI
Not enough data
7.8
573
Agentic AI - Workflow Management
Not enough data
7.8
290
Not enough data
8.0
286
Not enough data
8.2
294
Not enough data
8.0
291
Not enough data
8.0
291
Not enough data
7.9
291
Not enough data
8.1
291
Account Options
Not enough data
9.2
285
Not enough data
8.4
280
Not enough data
8.7
275
Not enough data
8.7
278
Not enough data
8.9
284
Not enough data
8.9
281
Q&A Tools
Not enough data
9.1
286
Not enough data
9.1
281
Not enough data
9.1
287
Not enough data
8.7
275
Not enough data
9.1
281
Not enough data
8.9
278
Not enough data
8.6
271
Not enough data
8.9
273
Not enough data
8.5
271
Knowledge Pages
Not enough data
8.5
343
Not enough data
8.3
343
Not enough data
8.1
334
Not enough data
8.1
331
Not enough data
7.9
326
Not enough data
8.4
329
Knowledge Dissemination
Not enough data
8.2
322
Not enough data
8.8
328
Not enough data
9.0
332
Not enough data
8.9
331
Not enough data
8.4
328
Not enough data
8.2
318
Not enough data
8.7
333
Not enough data
8.6
321
Not enough data
8.6
316
Agentic AI - Knowledge Base
Not enough data
7.9
197
Not enough data
8.0
199
Not enough data
7.8
197
Login Options
Not enough data
9.0
763
Not enough data
8.5
742
Productivity
Not enough data
8.0
725
Not enough data
8.3
730
Not enough data
8.6
736
Not enough data
7.9
710
Not enough data
7.9
707
Customization
Not enough data
8.6
729
Not enough data
9.0
743
Not enough data
8.7
716
Agentic AI - Unified Workspaces
Not enough data
7.5
409
Not enough data
7.6
406
Compatibility
Not enough data
9.0
93
Not enough data
9.1
97
Not enough data
9.0
91
Agentic AI - Enterprise Search Software
Not enough data
8.6
62
Not enough data
8.5
58
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.7
60
Not enough data
8.8
58
Search Queries
Not enough data
8.8
92
Not enough data
9.2
91
Not enough data
8.8
90
Not enough data
9.1
92
Not enough data
9.0
89
AI powered search - Enterprise Search Software
Not enough data
9.2
24
Not enough data
9.2
25
Not enough data
9.0
24
Functionality
Not enough data
8.9
91
Not enough data
9.0
90
Not enough data
9.1
94
Compatibility - Enterprise Search Software
Not enough data
9.4
28
Not enough data
9.4
26
Not enough data
9.2
26
Functionality - Enterprise Search Software
Not enough data
9.3
27
Not enough data
9.5
25
Not enough data
9.5
28
Search Queries - Enterprise Search Software
Not enough data
9.4
26
Not enough data
9.3
24
Not enough data
9.2
27
Not enough data
9.4
27
Automation
Not enough data
8.8
1217
Not enough data
8.8
1175
Not enough data
8.5
1151
Administration
Not enough data
8.8
1174
Not enough data
8.6
1135
Not enough data
9.4
1217
Project management
Not enough data
8.7
1157
Not enough data
8.5
1122
Not enough data
8.6
1139
Not enough data
8.5
1126
Not enough data
8.6
1125
Not enough data
8.3
1095
Not enough data
8.3
1121
Workload
Not enough data
8.4
1084
Not enough data
8.8
1137
Not enough data
8.6
1089
Not enough data
8.5
1081
Communication & Collaboration
Not enough data
9.3
1389
Not enough data
9.0
1194
Not enough data
9.3
1270
Cost Management
Not enough data
8.1
1072
Not enough data
8.2
1071
Not enough data
8.1
1064
Integration
Not enough data
8.6
1103
Not enough data
8.4
1069
Not enough data
8.4
1063
Generative AI
Not enough data
7.5
1017
Not enough data
7.7
1012
Agentic AI - Work Management
Not enough data
7.7
521
Not enough data
7.8
514
Not enough data
8.1
517
Not enough data
7.8
515
Communication
Not enough data
9.4
1176
Not enough data
9.3
1174
Not enough data
8.9
1055
Not enough data
8.9
1043
Not enough data
9.1
1045
Content & Documents
Not enough data
9.1
1097
Not enough data
8.9
1041
Not enough data
8.7
1062
Not enough data
8.1
1006
Controls
Not enough data
8.3
992
Not enough data
8.1
987
Not enough data
8.7
998
Not enough data
8.4
1000
Not enough data
8.2
972
Project Management
Not enough data
8.4
995
Not enough data
8.3
977
Not enough data
8.5
995
Not enough data
8.7
987
Remote Collaboration
Not enough data
9.0
1004
Not enough data
8.7
973
Not enough data
9.0
991
Not enough data
7.8
961
Generative AI
Not enough data
7.3
927
Not enough data
7.4
923
Agentic AI - Project Collaboration
Not enough data
7.5
440
Not enough data
7.7
442
Agentic AI - Audio Conferencing
Not enough data
7.5
282
Not enough data
7.6
282
Action Item Detection - AI Note-taking Software
Not enough data
9.3
19
Not enough data
9.5
19
Automatic Transcription - AI Note-taking Software
Not enough data
9.7
20
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.6
19
Language & Accent Support - AI Note-taking Software
Not enough data
9.5
20
Multi-Platform Integration - AI Note-taking Software
Not enough data
9.3
20
Privacy & Security Controls - AI Note-taking Software
Not enough data
9.3
21
Searchable Note Archives - AI Note-taking Software
Not enough data
9.2
18
Speaker Identification - AI Note-taking Software
Not enough data
9.4
20
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatWork and Slack are categorized as Business Instant Messaging
Unique Categories
ChatWork has no unique categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
ChatWork
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.6%
Computer Software
7.9%
Marketing and Advertising
4.8%
Accounting
4.8%
Consulting
3.2%
Other
58.7%
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Alternatives
Discussions
Is Chatwork safe?
1 Comment
SS
YesRead more
ChatWork has no more discussions with answers
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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