ChatWork Pricing Overview

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ChatWork Pricing Key Insights

Last updated on Jul 28, 2026

ChatWork offers 3 pricing editions, starting from $0 to $5. ChatWork pricing tiers are designed to support different usage levels and team sizes. Compare the ChatWork pricing table below to figure out the best fit for your needs. Some plans may require you to contact ChatWork for custom pricing.

Personal — $4 / per month
Business — $5 / per month
Free — $0 / per month
Rated 4.3 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Personal
$4
per month
Business
$5
per month
Free
$0
per month

ChatWork Pricing FAQs

Generated using AI
Is ChatWork free, or does it offer a free trial?

No. According to G2 data, ChatWork does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options.

Who is ChatWork pricing best suited for?

ChatWork's pricing is best suited for small businesses and mid-market teams, which represent the dominant reviewer segments on G2. G2 reviewers from industries including IT and services, education management, financial services, consulting, and government administration consistently praise ChatWork's value at its $4 to $5 per user per month tiers. Teams managing cross-border communication, particularly those working with Japanese counterparts, appear frequently in G2 reviews as strong fits. The free tier suits freelancers or very small teams testing basic collaboration. ChatWork's Business tier is most appropriate for mid-sized teams needing structured task management, file sharing, and organized group communication without the complexity of enterprise-grade tools.

What are the key differences between the free and paid versions of ChatWork?

ChatWork's free tier supports basic messaging, task management, and file sharing for up to 100 users, which G2 reviewers find genuinely useful for small teams evaluating the platform. However, G2 users flag that the free version caps the number of group chats a user can join, restricts storage, and lacks customer support access. ChatWork's paid plans, starting at $4 per user per month for Personal and $5 for Business, remove group chat limits, expand storage, and unlock additional collaboration features. G2 reviewers note the free tier's group chat cap is the primary friction point pushing teams toward ChatWork's paid plans.

Is ChatWork considered good value for its pricing?

G2 reviewers broadly regard ChatWork as good value, particularly for small and mid-market teams. At $4 to $5 per user per month, G2 users in research, consulting, and IT highlight that ChatWork replaces multiple tools by combining chat, task management, file sharing, and video calls in one place. One G2 reviewer noted it replaced expensive project management tools entirely. The moderate pricing is frequently cited as a strength for SMEs and MSMEs. Recurring criticisms around the dated UI and limited third-party integrations temper enthusiasm slightly, and a few G2 reviewers note competitors like Slack offer more advanced features, but overall satisfaction remains high relative to ChatWork's pricing.

Top-Rated Alternatives

Slack
Slack
4.5/5(39,947)
Microsoft Teams
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4.4/5(19,376)
Mattermost
Mattermost
4.3/5(369)

ChatWork Alternatives Pricing

The following is a quick overview of editions offered by other Business Instant Messaging Software

Product Price Features
Slack
Slack
Free
 $0.00
For teams wanting to try out Slack for an unlimited period of time
  • Searchable message archives, up to 10k of your team’s most recent messages
  • 10 apps or service integrations
  • Native apps for iOS, Android, Mac & Windows Desktop
  • Two-person voice and video calls
  • 5GB total file storage for the team
Microsoft Teams
Microsoft Teams
Teams Essentials
 $4.801 User Per Month
  • Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
  • Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
  • Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
  • Standalone meetings and calling: Deliver a full Teams experience without deploying the full Microsoft 365 suite and enable new targeted motions for Teams Phone System and Calling Plans.
  • Boost communications for frontline workforce: Promote the right scenarios at the right price point for your existing SMB customers to expand their coverage to all Frontline Workers.
Mattermost
Mattermost
Starter
 $0.00
Increased productivity for small teams
  • Unlimited 1:1 and group messaging
  • Unlimited users, channels, teams
  • Unlimited boards
  • Pre-built and custom board templates
  • Audio/video integrations

Various alternatives pricing & plans

Pricing information for the above various ChatWork alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

ChatWork Pricing Reviews

(2)
VK
Vinoth Kumar K.
Manager - People Function
Education Management
Mid-Market (51-1000 emp.)
"Effective Team Coordination with Built-In Task Management"
4/5
What do you like best about ChatWork?

I really like that ChatWork is simple to use, which makes communication very organized. The built-in task management option is exceptional for tracking pending work and follow-ups. The ability to create tasks directly from conversations helps avoid missing action items. It's great for collaboration, as internal teams coordinate easily without relying on emails, improving productivity. The platform allows for sharing files instantly and tracking tasks, all in one place, which makes coordination easier. I also appreciate the file sharing and notification options for their positive impact on daily work. Accessing ChatWork via mobile is a big advantage, ensuring connectivity even when working remotely or outside office hours. The initial setup was straightforward, and the user onboarding didn't require much training, with a smooth interface and easy-to-understand core features like task, file sharing, and chat options. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

The integrations can be improved with other platforms because it feels limited compared to other collaboration tools. A modern UI with good customization options will help in improving the experience. Sometimes, searching previous conversations is slightly difficult when we have long discussion threads, particularly when there are multiple discussions in the same place. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Simple and Easy to Use, but UI Feels Outdated"
3.5/5
What do you like best about ChatWork?

Chatwork is best in terms of simplicity. It is as easy like using whatsapp or telegram. No hard integration and so less time to adopt. Secondly, it has free tier so that i can experiment before i buy. Lastly, it also has task management system so i dont need external application for assigning tasks Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

UI is little old school. When you migrate from slack or Gchat to this, you may feel bit bored. Honestly, it cannot outbeat in terms of features offered by other giants but good for someone who want to start without price overhead Review collected by and hosted on G2.com.

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