--- title: ChatWork Reviews meta_title: 'ChatWork Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 82 reviews by the users' company size, role or industry to find out how ChatWork works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 82 scale: '5' date_modified: '2026-10-17' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications ---

ChatWork Reviews & Product Details

Profile Status

This profile is currently managed by ChatWork but has limited features.

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Pricing

Pricing provided by ChatWork.

Personal

$4
per month

Business

$5
per month

User Insights

Average based on 82 real user reviews.

Perceived Cost

$$$$$

ChatWork Reviews (82)

Reviews

ChatWork Reviews (82)

4.3
82 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise ChatWork for its ease of use and efficient task management, which streamline team communication and collaboration. The platform's clean interface and integrated features help teams stay organized and reduce reliance on emails. However, many users note that it has limited third-party integrations, which can hinder workflow automation.

Pros & Cons

Generated from real user reviews
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Pyae W.
PW
Pyae W.
Quality Assurance Quality Control
Small-Business (50 or fewer emp.)
"Best service to communicate and assign tasks in a workplace"
4.5/5
What do you like best about ChatWork?

Assigning tasks has never been so easy. You can even quote/refer to a message and turn them into a task and assign it to someone. You won't lose those privileges even if you're using ChatWork App on a smartphone. And you get to use unique and exclusive, as well as fun emotes while chatting. That's very neat. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

There is no user online status display. That is bad. Review collected by and hosted on G2.com.

HM
holan m.
Software Programmer
Small-Business (50 or fewer emp.)
"ChatWork`the best for communicate with your partner`"
5/5
What do you like best about ChatWork?

from the day that Chatwork was introduced to me by father in law until now i have always been a fan .2 years and counting your web interface is the only tool we use for communication and file transport .which is very essential for someone with an online job like me,whose employer is overseas.with the mobile App i am able to utilize Chatwork`s functionality even when i am out of the house and away from my PC! Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

to be honest there is one thing i noticed with the `quote`function though in the web version you can select which part you`d like to quote but in the app all text in the respective message box is selected for quoting its a little tasking to manually edit the HTML tags if you want to omit some parts of the message Review collected by and hosted on G2.com.

Mariela B.
MB
Mariela B.
Ingeniero de sistemas
Small-Business (50 or fewer emp.)
"Secure group chat service"
4.5/5
What do you like best about ChatWork?

Chatwork allows companies both large and small offers in addition to the common services of a group chat other tools such as the exchange of various files, video calls, among others, in real time allowing greater effectiveness and speed at work. In the same way, another advantage is that it can be installed in various operating systems such as Windows, Android, Mac, iOS; this installation goes from the free plan to the commercial one, it varies according to the number of contacts, the number of rooms, the storage capacity, video calls, etc. Likewise, it allows the administrator to organize the chat by room and / or tasks. Offering a high security. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

The contra of this program are few if it is specified before each member the objective of it, that is to say that it is used for labor purposes, given that in many cases tends to distort the objective for which it was created. For large organizations it is necessary that they have the commercial service, that is, payment because it will allow them to better organize their contacts, storage and other necessary functions given the volume they handle. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"chat work to quickly solve problems without waiting e mails"
5/5
What do you like best about ChatWork?

chat work allows me to communicate in a more direct way, with all the elements and tools that the social network Facebook has, it also allows me to send messages, participate in a chat, create groups, watch videos and download all kinds of documentation, it is great utility to communicate with groups of people in my area of ​​work who think of different topics and are entertained even with tools such as video chat and sending links to see other pages, criticize them and give them a like Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

chat work requires a synchronization, although the sessions can be recorded and made available to those who have not been able to attend, the value of this tool is usually immediacy, if the session is delayed in time or too many users are added, there may be a sensation of disorder and it is easy for the experience to be counterproductive, it also requires brief and rapid interventions, which is contraindicated in contexts in which reflection is required because there may be a tendency to superficiality in the analysis of the issues to be addressed Review collected by and hosted on G2.com.

Andrew C.
AC
Andrew C.
Research Assistant
Higher Education
Enterprise (> 1000 emp.)
"Review for ChatWork"
4/5
What do you like best about ChatWork?

Most of the time I prefer to just use chatwork to connect with my colleagues immediately, rather than using email. The best feature that I like is the ability for someone to be able to post comments on a photo/video we share with the group. That helps in collaborative development, and that is the primary reason we all prefer this over email or Slack etc is because of the aforementioned feature, its ease of use and mobility. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

I've had issues in getting notifications delayed sometimes and allows a limited number of people to join the channel. Review collected by and hosted on G2.com.

Jose Antonio G.
JG
Jose Antonio G.
Gerente
Small-Business (50 or fewer emp.)
"Very interesting to avoid emails"
4.5/5
What do you like best about ChatWork?

Very modern, intuitive interface and free program, except if you want to acquire more cloud space. Includes instant messaging, task management, video call, and cloud file storage with a capacity of up to 10 GB. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

It can become a bit useless due to the supremacy of WhatsApp and Telegram. Review collected by and hosted on G2.com.

Amber V.
AV
Amber V.
BGCO IRT Coordinator
Mid-Market (51-1000 emp.)
"Easy to manage and explain"
4.5/5
What do you like best about ChatWork?

I really enjoy the collaboration feature of this software application. It was very integrate into my daily work schedule. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

The most frustrating and difficult feature of this software program is that the file sharing functionality is not user friendly therefore, it is difficult to explain to new employees. Review collected by and hosted on G2.com.

KH
Kevin H.
IT Desktop support Technician
Mid-Market (51-1000 emp.)
"Wonderful communication tool"
5/5
What do you like best about ChatWork?

It is a wonderful tool to communicate with either client or colleagues. Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

Nothing we don't like about this wonderful tool. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
IA
Verified User in Aviation & Aerospace
Mid-Market (51-1000 emp.)
"It’s great and easy to use"
3/5
What do you like best about ChatWork?

I like best how it lets me and my coworkers talk to each other efficiently and it has great running and processing Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

I don’t like the style of the website for Chatwork is Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
UC
Verified User in Civic & Social Organization
Mid-Market (51-1000 emp.)
"Fine product for free Chrome Extension"
3/5
What do you like best about ChatWork?

Easy to use and obviously built to integrate nicely with industry leading Chrome browser Review collected by and hosted on G2.com.

What do you dislike about ChatWork?

It's a little bare bones, but this is fine as long as it gets the job done and is a free product! Review collected by and hosted on G2.com.

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GU
Guest User
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Last activity 5 months ago

Is Chatwork safe?

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Pricing Options

Pricing provided by ChatWork.

Personal

$4
per month

Business

$5
per month

Free

$0
per month
ChatWork Comparisons
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