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ChatWork

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83 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.3
Serving customers since
2004
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ChatWork

83 reviews

Chatwork is a comprehensive business communication and collaboration platform designed to streamline team interactions and enhance productivity. By integrating real-time messaging, task management, file sharing, and video conferencing into a single, user-friendly interface, Chatwork eliminates the need for multiple tools, facilitating seamless collaboration among team members. Its intuitive design and robust features make it an ideal solution for organizations seeking to improve internal communication and project management efficiency. Key Features and Functionality: - Chat: Engage in direct messages or group chats, with options to mark important conversations and search messages by keywords. - Task Management: Assign tasks to yourself or colleagues, set deadlines, and track progress to ensure accountability and timely completion. - File Sharing: Upload, preview, and download various file formats, including documents and images, directly within the chat interface. - Video Calling: Conduct face-to-face meetings with group video calls, share screens, and collaborate effectively, even on mobile devices. - Contact Management: Easily add contacts via email or Chatwork ID, manage invitations, and organize your network efficiently. - Notifications: Customize notifications with on-screen alerts, sound, and email options to stay informed about important updates. - User Management: Add new users, manage member information, and organize groups to maintain a structured communication environment. Primary Value and Solutions Provided: Chatwork addresses common challenges in workplace communication by reducing reliance on emails and meetings, thereby saving time and enhancing collaboration. Its integrated task management ensures that responsibilities are clearly defined and monitored, preventing oversights. The platform's secure environment, with features like SSL encryption and AES256 file encryption, ensures that all communications and data remain protected. By offering a centralized hub for messaging, task tracking, file sharing, and video conferencing, Chatwork simplifies workflows and fosters a more connected and efficient team dynamic.

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ChatWork Reviews

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Hem J.
HJ
Hem J.
Associate consultant
05/29/2026
Validated Reviewer
Review source: Organic

Effortless Task Management with Clear Communication

I like using ChatWork for targeted communications and task assignment. It works as an email eliminator, making it unnecessary to write lengthy business emails, which is great. I appreciate how easy it is to assign tasks and monitor deadlines along with the progress made by assignment groups or teams. This gives clear ownership, reduces overlap, and avoids last-minute blame games, so we can see a picture with clarity and transparency. I find account creation simple and the initial setup was easy. Minimal training is needed due to its interface, and I love the flexible structure.
Matthew O.
MO
Matthew O.
Content Specialist | Social Work
05/28/2026
Validated Reviewer
Review source: G2 invite

Simple, Organized Team Collaboration in One Place

What I like best about ChatWork is its simple and organized communication system. It makes team collaboration easier by bringing group chats, task management, and file sharing into one place. I also appreciate how user-friendly the platform is, especially for managing work discussions and staying connected with team members.
VK
Vinoth Kumar K.
05/07/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effective Team Coordination with Built-In Task Management

I really like that ChatWork is simple to use, which makes communication very organized. The built-in task management option is exceptional for tracking pending work and follow-ups. The ability to create tasks directly from conversations helps avoid missing action items. It's great for collaboration, as internal teams coordinate easily without relying on emails, improving productivity. The platform allows for sharing files instantly and tracking tasks, all in one place, which makes coordination easier. I also appreciate the file sharing and notification options for their positive impact on daily work. Accessing ChatWork via mobile is a big advantage, ensuring connectivity even when working remotely or outside office hours. The initial setup was straightforward, and the user onboarding didn't require much training, with a smooth interface and easy-to-understand core features like task, file sharing, and chat options.

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HQ Location:
Tokyo, Japan

Social

@chatwork_en

What is ChatWork?

ChatWork is a cloud-based platform designed to enhance communication and collaboration for teams and businesses. As an all-in-one communication tool, ChatWork combines chat, video calls, task management, and file sharing, allowing users to streamline operations and boost workplace productivity. With its user-friendly interface, ChatWork helps team members stay organized and efficient by enabling them to manage projects, assign tasks, and follow up on progress, all from a single platform. The tool is ideal for businesses of all sizes, from small teams looking to manage their daily workflows more effectively to large organizations seeking robust solutions for cross-departmental coordination. ChatWork supports a flexible and connected work environment, promoting better communication and collaboration across various teams.

Details

Year Founded
2004