ChatWork Reviews & Product Details

I love this platform as this platform is very simple to use. It also have a good User Friendly Interface making the user feel comfortable while communicating with the teams. The onboarding and adding of team mates is very simple allowing a better communication with less delays. The performance of this platform is reliable which is one strong point of this platform. Mention can also be made allowing a more focused messaging enabling teams to engage well with individuals. The capability to add attachment of various files and drop links is really good for this platform. The capability of this platform to integrate with 3rd party application like Zoom or Box makes this platform more better. I am glad that this platform is accessible through its application on phone and desktop increase the portability of this platform. The pricing of this platform is also moderate which is really comfortable for small teams and MSME's. Review collected by and hosted on G2.com.

I love most part of this platform but I wish that the android version application had a better user interface. I also wish that more features can be added to improve the usability of this platform. Allowing an optional video call easily would also be really helpful. Review collected by and hosted on G2.com.

I really like that ChatWork can be used on both phone and computer. I find it really versatile for sharing documents because the documents stay in the conversation. This is important as sometimes we cannot share sensitive data from our portfolio clients on instant messaging apps. The initial setup was pretty easy because all of us use the same workspace. Review collected by and hosted on G2.com.

I think the categorization of documents in the conversation should be automatic by the system. It should be easy to archive them in a library with information on who has seen them. It would also be nice to forward documents to an email or add a cloud base like Drive or Dropbox to archive them. Review collected by and hosted on G2.com.

I mainly use ChatWork to chat with my team and manage tasks. ChatWork helps me keep communication clear between the Japan team and the Vietnam team, so we don't miss information or misunderstand requirements. What I like most about ChatWork is how simple and easy it is to use. The chat and task features are straightforward, making it easy to assign work and follow up without confusion, especially when working with a Japan-based team. The chat in ChatWork helps keep conversations organized by project, so it's easy to follow discussions and not miss anything. The task feature in ChatWork makes it easy to assign work to specific people and set deadlines right from the chat. I can quickly see who is responsible for what and check the progress, which helps avoid missing tasks and keeps the team on track. The initial setup of ChatWork was very easy, and the interface is simple, so even new team members can quickly understand how to use it. It works really well for team communication and basic task management, especially with Japanese teams. I’d rate it around 8 out of 10 for these strengths. Review collected by and hosted on G2.com.

One downside of ChatWork is that the UI feels a bit outdated, and it can be hard to search for older messages. Also, the task feature is quite basic, so for more complex projects, it's not as powerful as dedicated task management tools. Review collected by and hosted on G2.com.

I like that ChatWork lets you classify and prioritize your chats, which makes it easier to manage. The overall chat experience is really good and easy to work with, though it might seem a bit complicated at first. I appreciate how it's faster than emails and saves me a lot of time. The setup process is also really easy, taking less than three minutes. I prefer using the app, but you can use the web browser too, and both options work pretty well. Review collected by and hosted on G2.com.

I have no issues s far. Review collected by and hosted on G2.com.

What I like best about ChatWork is how simple and focused it is. As an ASP.NET developer, I use it daily for team coordination,sharing updates, clarifying requirements, and resolving issues quickly. It keeps communication clean without unnecessary features, so it’s easy to follow conversations and stay aligned without distractions. Review collected by and hosted on G2.com.

One thing I dislike about ChatWork is that it feels a bit basic for more complex discussions. Managing long technical conversations or tracking past decisions can be difficult, and the search and message organization could be better. It works well for quick coordination, but it’s not ideal for detailed technical discussions. Review collected by and hosted on G2.com.

I like using ChatWork because it's very easy to use, and we can handle a lot of work without needing to move around. We can make video calls, voice calls, conference calls, and share data and documents with our internal team quickly. I also like that we can integrate and sync it with third-party apps like Salesforce and other software, which is useful for reaching out to clients and gathering documents and data. The initial setup was very easy too. Review collected by and hosted on G2.com.

It can work on integrating more softwares Review collected by and hosted on G2.com.

I love the fact that I can turn a chat message directly into a task with ChatWork. I also enjoy the feature that allows me to invite external clients or vendors into specific chatrooms for free. This makes it easy to have a secure and organized space for client communication, which is way better than messy email threads. The initial setup of ChatWork was effortless and highly intuitive. Review collected by and hosted on G2.com.

I find that conversations are displayed chronologically, which makes it difficult to follow multiple topics in a single room. Also, the free version has a cap on the number of group chats a user can join, which is restrictive for large collaboration. Review collected by and hosted on G2.com.

I use ChatWork for instant messaging, video calls, and easy file sharing, which supports external collaboration effectively. I appreciate having 24-hour support because it's reassuring that there's always support there when you need it. I also like the typing indicators, as they enhance the live and interactive feel of the platform. The automation tools are beneficial for handling routine tasks and routing chats efficiently. I find the analytics features helpful for tracking performance and gaining insights from chat data. The initial setup of ChatWork was very easy and didn't require much hard work. Review collected by and hosted on G2.com.

I find that ChatWork has limited features which can impact the user experience. I also have difficulties with the process of sharing files. The free plan is very limited, and the mobile app can seem quite outdated. Review collected by and hosted on G2.com.

I like how simple and organized ChatWork is. The clear chat rooms, easy file sharing, and built-in task management make communication quick and efficient. The initial setup was easy and straightforward, with minimal time needed to get started. Review collected by and hosted on G2.com.

Some features feel limited compared to other tools, and the interface could be more modern and customizable. Some advanced collaboration features feel limited, such as integrations with other apps and more flexible task tracking. The interface could be improved with better customization options, clearer notifications, and a more modern layout to make navigation easier. Review collected by and hosted on G2.com.

ChatWork is the seamless integration of chat and task management. Review collected by and hosted on G2.com.

The user interface feels a bit dated compared to other tools Review collected by and hosted on G2.com.