---
title: Certain Reviews
meta_title: 'Certain Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 128 reviews by the users' company size, role or industry
  to find out how Certain works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 128
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Event Management
  url: https://www.g2.com/categories/event-management
---

# Certain Reviews
**Vendor:** Certain  
**Category:** [Event Management Platforms](https://www.g2.com/categories/event-management-platforms)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 128
## About Certain
Certain is an enterprise Event Management platform designed to assist data-driven marketing professionals in enhancing revenue generation through the creation of engaging and personalized attendee experiences. This platform caters to organizations looking to optimize their event strategies by leveraging data to inform decision-making and improve overall event effectiveness. The target audience for Certain includes marketing teams, event planners, and organizations that host a variety of events, whether in-person, virtual, or hybrid. These professionals seek to create memorable experiences for attendees while also ensuring that events contribute positively to their bottom line. Certain addresses these needs by offering a comprehensive suite of tools that facilitate the planning, execution, and analysis of events, allowing users to focus on delivering value to their attendees. A key feature of Certain is its real-time event data engine, which captures high-intent data from all global events. This capability enables organizations to gain insights into attendee behavior and preferences, which can be used to tailor experiences and improve engagement. Additionally, Certain's two-way integration with marketing automation platforms ensures that data flows seamlessly between systems, allowing for more effective follow-up and nurturing of leads generated from events. This integration is crucial for maximizing return on investment (ROI) as it enables organizations to track the impact of their events on overall marketing efforts. Certain stands out in the Event Management category by offering a robust set of features that prioritize data-driven decision-making. The platform not only captures data but also transforms it into actionable insights that can inform future event strategies. By providing a comprehensive view of attendee interactions and intent, Certain empowers organizations to make informed choices that enhance the overall event experience. This focus on personalization and engagement, combined with powerful analytics capabilities, positions Certain as a valuable tool for organizations aiming to elevate their event marketing efforts. Overall, Certain provides a sophisticated solution for enterprises looking to harness the power of data in their event management processes. By facilitating personalized attendee experiences and offering deep insights into event performance, Certain helps organizations drive greater revenue and achieve their marketing objectives effectively.



## Certain Pros & Cons
**What users like:**

- Users praise Certain's **top-notch customer support** , noting their responsiveness and dedication to finding effective solutions. (28 reviews)
- Users appreciate the **ease of use** of Certain, benefiting from its intuitive interface and helpful support. (25 reviews)
- Users value the **customization options** in Certain, enhancing event management and reporting experiences significantly. (20 reviews)
- Users love the **customizability** of Certain, making registration and reports tailored to their specific needs. (18 reviews)
- Users commend Certain for its **excellent customer support** , ensuring efficient event management and timely assistance for any issues. (16 reviews)
- Users commend the **quick response time** of Certain's customer support, delivering prompt assistance and effective solutions. (16 reviews)
- Attendee Management (13 reviews)
- Integrations (12 reviews)
- Features (11 reviews)
- Reliability (11 reviews)

**What users dislike:**

- Users find the **confusing processes** of Certain frustrating, as functions are hidden and navigation is non-intuitive. (9 reviews)
- Users find the **learning curve steep** , noting the system's complexity can hinder quick mastery and usability. (8 reviews)
- Users find the **limited customization** options in Certain can make event management feel complex and overwhelming. (7 reviews)
- Users face **missing features** that limit functionality, such as inadequate support and underdeveloped tools for building applications. (7 reviews)
- Users face **platform limitations** that hinder full utilization of Certain's features and integration with existing databases. (7 reviews)
- Users find Certain's **complexity** overwhelming, especially for occasional users unfamiliar with its extensive features and options. (5 reviews)
- Not Intuitive (5 reviews)
- Users find the **steep learning curve** challenging, especially for those lacking coding or web design experience. (5 reviews)
- Users find Certain's **complexity and steep learning curve** challenging, especially for less frequent event organizers. (4 reviews)
- Limited Features (4 reviews)

## Certain Reviews
  ### 1. User since 2018, continued to be very happy with the service and all it has to offer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 06, 2024

**What do you like best about Certain?**

The real time updates on survey's issuing CE/CME credit to attendees is wonderful and extremely helpful to us. Push notificaitons, full schedule, lead retreival badge scanning.. this app is truly our meeting one stop shop. We couldn't have our meeting without it! Very user friendly. Customer support is extremely timely and helpful!

**What do you dislike about Certain?**

Nothing comes to mind on things that I dislike.

**What problems is Certain solving and how is that benefiting you?**

Their survey completion to CME/CE issued to attendee immediately is absolutely wonderful. Takes the "hand-work" out of creating CME/CE certificates and has it avaiable to our attendees immediately.

**Official Response from Zara Arsala:**

> Thanks for the review, we appreciate you!

  ### 2. Easy to use customizable sites; Consistently expanding & offering new services & products

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Certain?**

I appreciate being able to customize the user experience based on my clients needs. I also appreciate the new products and updates that are regularly administered.

**What do you dislike about Certain?**

We seem to consistently hit glitches/oversights that create errors within our forms.  While customer service is strong and problems are typically corrected quickly, coming across these errors as I work urgently to meet deadlines can sometimes be a setback.

**What problems is Certain solving and how is that benefiting you?**

Allows us to easily build customized sites with multiple pages and advanced functions for our clients. Each event is unique and it is nice to be able to accommodate almost all requests that come our way. We appreciate the ability to process refunds easily and allow for users to re-access their registrations in order to make revisions and/or provide additional payments. This has supported our office with meeeting PCI compliance standards

  ### 3. Robust Event Management Platform - Top Tier Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Certain?**

I have been in the event management industry for over 12 years and have used many systems over that time.  Certain offers a lot of flexibility.  Their mobile check-in app is maybe what sets them out the most, in my opinion.  This app allows for huge sales teams to get a simple access code (no unique login credentials needed) to get into the check-in and lead tagging features.  This allows the team to easily (and I mean easily) download and access the particular event they are working on.  Check-in is a breeze and very intuitive.  Additionally, they have (from all of my evaluations and testing over the years) the only event platform that has lead tagging capabilities straight from this check-in app.  This means that any of my employees can make critical, real-time notes from customer conversations so that we are ready for immediate follow-up after the event.  I have been using this tool for the last three years and am creating, editing, and managing events daily.  It's incredibly easy to implement across all of our product teams and intuitive API linkage allows us to broadcast our events across our website to localize the experience for our customers.  If there is ever a problem, a quick email is responded to within a couple of hours at the latest.  If it's urgent - I've gotten a call within 5 minutes.  Completely second to none.

**What do you dislike about Certain?**

With all that I love about this service, I will say a dedicated power user is pretty important.  The system, as robust as it is, can be very complicated.  Particularly if say it's used across a team and someone is only running a couple of shows a year.  Relearning where everything is can be a struggle if there isn't that POC for troubleshooting or streamlining.  That being said, being the power user does not need to be a full-time job for someone, but know that spending the extra time to set up templates beforehand and make sure that people know exactly all the information to provide when creating an event and it hasn't been difficult on my end.

**What problems is Certain solving and how is that benefiting you?**

We needed a robust platform to handle over 100 single day free seminars globally.  We also needed a service that provided self-serve information of registration lists and ability to track customer lead comments during the event.  Certain does this in strides.

  ### 4. Certain Event Management is tried and true.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Julie  P. | Senior Digital Producer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about Certain?**

Working with long-term established product experts.

**What do you dislike about Certain?**

The product roadmap can feel slow at times.

**What problems is Certain solving and how is that benefiting you?**

Event application that customizes schedules for attendees and keeps them organized.

**Official Response from Zara Arsala:**

> We appreciate your feedback, thank you!

  ### 5. Worth every penny

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah P T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2024

**What do you like best about Certain?**

Certain & Peach kep us on track plus made sure all of our questions were answered! Video recorded meetings are very helpful.

**What do you dislike about Certain?**

Our experience was great, we do not see any issues.

**What problems is Certain solving and how is that benefiting you?**

Our registration sites were outdated, Certain helped us get back in the game & put our best look forward for our clients.

**Official Response from Zara Arsala:**

> Thanks for taking time to submit this review, we appreciate it!

  ### 6. Many features and capabilities, but difficult admin experience

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about Certain?**

There's a lot of customization that we can do with our site, and all the features we could wish for.

**What do you dislike about Certain?**

Sometimes fixing an error or updating a site requires a lot of technical skill and coding experience. This makes it difficult as a site admnistrator.

**What problems is Certain solving and how is that benefiting you?**

Certain allows us to send automated emails, manage websites, create appointment sign-up forms, etc.

  ### 7. Great customizable platform!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about Certain?**

How customizable it is! Our organization is unique in how we manage our data and Certain has the ability to be customized to fit out needs.

**What do you dislike about Certain?**

Certain is a smaller organization than most

**What problems is Certain solving and how is that benefiting you?**

Certain allows us to have a streamlined event management solution for our marketing organization

  ### 8. Tool review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** March 02, 2022

**What do you like best about Certain?**

Certain has robust in-form logic, and can be fairly well customized.
The support team and account reps are very responsive and communicative and make a real effort to meet our needs.
The tool implements improvements regularly.
There are many available features which can be utilized in complex arrangements.

**What do you dislike about Certain?**

Users often find the tool difficult to navigate and understand. The best-supported features may not meet your needs; it is optimized for large conferences. If you don't use the tool in the most standard way, you may need to do a bunch of kludges to get by. There have been multiple occasions in which tool updates/releases have caused major issues for live registrations, so my org lacks some confidence in the stability of the tool. Past Release Notes are no longer available for review. The tool-recommended method for registration (sessions) offers no pricing granularity.

**Recommendations to others considering Certain:**

Talk to your reps; they are an invaluable resource and very easy to work with.

**What problems is Certain solving and how is that benefiting you?**

Managing registrations for a wide variety of events, from huge, complex high-profile events, to small webinars, to recurring series. Allowing different groups in our org to have their own unique approaches to event-building. Overall, the tool has definitely met our needs.

  ### 9. Scaling global event management with Certain

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lauren H. | Manager, Marketing Technology, Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Certain?**

Certain 's platform offers a lot of out-of-the-box, but also provides the flexibility to customize for our regional marketer's unique requirements.

**What do you dislike about Certain?**

You can customize yourself into a corner somewhat easily, which makes support challenging. It would be good to have some checkpoints in place to ensure there isn't an existing solution to meet the same need before creating something custom.

**What problems is Certain solving and how is that benefiting you?**

We had strong workflows and processes in place that allowed us to pivot almost instantly to virtual (nearly 2 years ago now). In that year alone, we hosted more than 1,600 global events, with only minor hiccups. We've continued to optimize since then and have built on what we learned to make our solutions even stronger.

  ### 10. Certain Review - Extremely Flexible Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about Certain?**

The Certain platform is extremely flexible and able to meet the needs of our clients - most of whom have specific and varied requirements. The reporting out of the platform is amazing in its versatility, and allows different groups to have different views of the same event with little effort. The support team is usually very quick to address issues or answer questions, and the account management team is awesome.

**What do you dislike about Certain?**

The platform does take a while to learn how to navigate, and its very flexibility lends to users making errors or finding it hard to learn how to do things. I also wish they would have ability to automate emails on a micro level instead of macro.

**What problems is Certain solving and how is that benefiting you?**

We are able to host events for different levels of clients in multiple locations across multiple time zones, while providing a cohesive and seamless experience.

  ### 11. Certain: an event registration platform backed by a strong team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Katrina L. | Global Marketing Technology Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2022

**What do you like best about Certain?**

Certain has a very engaged support and business relationship management team. The platform is robust and meets the needs of our event registration and reporting.

**What do you dislike about Certain?**

We have open communication with our business relationship team. We have enhancement requests and dialogues on the troublesome portions. The UI and learning curve for the platform is a bit high.

**Recommendations to others considering Certain:**

The team at Certain is wonderful to work with and very receptive to the varying needs of events. I recommend setting up event templates to make it easier on your event admins.

**What problems is Certain solving and how is that benefiting you?**

- Templated & consistent registration experience
- Integration with Notified (virtual events)
- Integration with Zoom
- Integration with Eloqua

  ### 12. Automation success, somewhat confusing UI

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about Certain?**

Certain's automation tools and capabilities are very helpful. Above and beyond what we have in some of our other email automation platforms. Specifically the ability to append fields (and create custom fields) for use across all assets within Certain.

**What do you dislike about Certain?**

The UI can be difficult to navigate. I don't find it very intuitive. We've had some additional walk throughs with product owners which has been helpful over time. I do find that the more I utilize the tool, the easier it is to navigate.

**Recommendations to others considering Certain:**

Utilize your Account reps, documentation and support teams when you get stuck.

**What problems is Certain solving and how is that benefiting you?**

Initially, we were looking for an in-person event platform. The pandemic has paused many of those and we've found other ways to utilize Certain for virtual events. Overall, the automation and ability to reduce manual work capabilities benefits us the most.

  ### 13. Certainly Certain.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** March 29, 2022

**What do you like best about Certain?**

The ease of use of Touchpoint mobile app.

**What do you dislike about Certain?**

Can't think of anything offhand.  Anything missing?  Not for my purposes.

**Recommendations to others considering Certain:**

Try it

**What problems is Certain solving and how is that benefiting you?**

Touchpoint Mobile app for event scheduling.  Easy to use and popular with our members.  And we don't have to print a program.  It's a green solution.

  ### 14. Incredibly smart & versatile event management platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caroline L. | Director, Portfolio & Field Marketing, Commercial & Industrial Printing (CIP) , Enterprise (> 1000 emp.)

**Reviewed Date:** May 07, 2021

**What do you like best about Certain?**

Certain contains versatile, logic-based functionality that allows you to customize the event experience & communication for attendees and customize data collection for event managers. Usually, if you have an idea or need to execute a special workflow, Certain has a solve. The support team, customer success managers, and implementation specialists are 100% dedicated to ensuring the software can execute on customer needs. I also LOVE the page help option - makes it a lot easier to troubleshoot.

**What do you dislike about Certain?**

While it offers a WYSIWYG interface and a ton of helpful documentation with the Page Help feature, Certain is a very indepth tool to learn. The onboarding takes time and dedication, it's not an easy transition when onboarding new team members. 

I do wish there were a bit more reporting metrics provided with the scheduled email functionality - similar to a true email automation system - open rates, click throughs, ability to get more granular on who is engaging with the email.

**Recommendations to others considering Certain:**

You will need a small, dedicated team to manage this platform and truly dive deep to understand all the functionality.

**What problems is Certain solving and how is that benefiting you?**

Most recently the biggest problem we solved was, of course, maintaining events in a digital capacity through the pandemic. Certain quickly pivoted at the start of the pandemic to ensure customers could continue engaging with their audience/end customers through digital events. One of the major benefits of the software is the customization options and logic-based rules that are built in so your event can cater specifically to different attendee types. It's a great benefit if your org deals with channel conflict or if need to market differently to or share specific information with different audiences.

  ### 15. Excellent support; new features constantly added

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about Certain?**

The platform is extremely customizable. The development team at Certain is also very receptive to feedback. Best of all, they are constantly adding new features/ functionalities.

**What do you dislike about Certain?**

The backend can be confusing and isn't as intuitive for administrators who don't have HTML knowledge.

**What problems is Certain solving and how is that benefiting you?**

We hold about 500 events or so per year, and using Certain has helped us streamline our customer registration process.

  ### 16. Certain is a great platform for registration for events and sending email blasts to many people.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2021

**What do you like best about Certain?**

Certain is a platform where you can create all your events in one place. You can customize the event, create emails and send email blasts. Once people register you can manage the registration system and their changes. You also can add details to the event such as tours and various custom questions.

**What do you dislike about Certain?**

At times the logic and coding is hard to understand if you are not complex with HTML.

**What problems is Certain solving and how is that benefiting you?**

With corona virus going virtual this is allowing us to create our events virtually. The benefit of certain is you can set everything up and manage it under one system. It also allows large number email blasts within seconds.

  ### 17. Director, Marketing Technology @ Red Hat

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris M. | Senior Manager, Marketing Conversion Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** March 17, 2021

**What do you like best about Certain?**

The integration with Eloqua and the EventStream capabilities were our two favorite features initially, but I also love all of the new features around content blocks and more modular content in general. I also really enjoy the partnership with the services and technical teams to get creative over the last year accomodating shift away from in-person events.

**What do you dislike about Certain?**

I think macro or multi-instance level reporting could be better and maybe have more of a marketplace of templates to start from/pull-down as needed.

**What problems is Certain solving and how is that benefiting you?**

Our field marketing teams execute 1000s of local events each year and prior to Certain these were only accommodated via manual uploads on other platforms (eg. agency-hosted or island landing/registration pages). This has helped us streamline about 1500+ even in 2020/year of C19.

  ### 18. We have been using this platform for over 10 years.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tracy V. | Owner, Events Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2021

**What do you like best about Certain?**

The template-looking platform and its flexablilty.  In most cases, you don't even need to watch a webinar to learn how to use it.

**What do you dislike about Certain?**

Its not automatically mobile friend.  Had to hire someone to code mobile-friendly templates for us to use.

**Recommendations to others considering Certain:**

Andy Smith is our support sales rep.  That can never change :).

**What problems is Certain solving and how is that benefiting you?**

We are a 3rd party planner with many clients.  They all have different looks and feels they'd like their branded reg forms to be.  we can do that with certain.

  ### 19. Certain helps me be the best version of myself

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shakirah D. | Event Planner, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2021

**What do you like best about Certain?**

I like the platform's ease of use. It makes it easy to build registration sites.

**What do you dislike about Certain?**

I wish that Certain had dedicated phone support for help.  Having to send an email is not as effective.

**What problems is Certain solving and how is that benefiting you?**

Our company is now able to roll out a comprehensive virtual event series seamlessly using Certain Platform.  The benefits are great, as we can help our customers and Certain integrates with our CRM system.

  ### 20. It allows us to create registration forms in a more organized way.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Martin W. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2020

**What do you like best about Certain?**

This platform allows for the automation of business processes to achieve a greater increase in purchase signals based on marketing campaigns. The tools and functions it provides are ideal for marketing specialists as they allow them to decipher and obtain the necessary information from customers.

**What do you dislike about Certain?**

It is certainly not suitable for everyone; a good knowledge base is needed to use it. The best thing is to ask for help from a professional if you don't have the information required to quickly learn about its operation and thus start developing your work with it. We have not had negative experiences.

**Recommendations to others considering Certain:**

It is excellent for any type of commercial event that requires specific fields from registering users. I would not recommend it for one-time events as its configuration would be more complex and the time invested would be greater than usual. If you are not an expert or do not have the knowledge to create event pages regularly, look for another option that is simpler to use and has a shorter learning curve.

**What problems is Certain solving and how is that benefiting you?**

We implemented an automation in our company to maintain the flow of email regarding the registration of approved, rejected, and pending items, to guide the user on the next steps to be taken. It allows us to create registration forms in a more organized manner, as well as to create types of assistants and registration codes in general, it is very comprehensive. A very good choice, this way we keep the client satisfied and interested.

  ### 21. Amazing Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex Rafael N. | Mr., Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about Certain?**

I loved the easiness of the platform, the availability of reports and how accurate it is. 

**What do you dislike about Certain?**

The difficulty of importing exhibitors profiles to the platform.

**Recommendations to others considering Certain:**

Have at least 3 or 4 sessions of practice before using it as a final product.

**What problems is Certain solving and how is that benefiting you?**

I'm doing appointment diaries for IBTM AMERICAS 2019 and also 2018. I actually enjoy that the platform is focused on HB, this way all appointments are based on a funded decision and we don't oblige the HB to assist to the appointments.

  ### 22. Certain Helped the team to Execute better and more consolidated Events

**Rating:** 4.0/5.0 stars

**Reviewed by:** Florencia G. | Digital Demand and Marketing Operations Manager - LATAM, Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2019

**What do you like best about Certain?**

Certain is a great platform that allowed us to be faster and better organized on our event execution.

**What do you dislike about Certain?**

There is not a dislike, I think there are things to improve or incorporate in the future. Needs change every day and teams evolve. Tools need to evolve with us. 

**Recommendations to others considering Certain:**

Certain is a great tool for us and the integration with existing platforms and tools used in the company made it really great for our daily base job, specially on measure our success executing events. 

**What problems is Certain solving and how is that benefiting you?**

We are getting better an more easy to GTM web pages, registrations, automated emails and of course, on site attendee scans.

  ### 23. Very good platform, friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yanet G. | Hosted Buyer Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 10, 2019

**What do you like best about Certain?**

it is friendly and really allow users to do a lot of changes, support is very good

**What do you dislike about Certain?**

all mailing campaigns kinda go to spam to the end user

**Recommendations to others considering Certain:**

very good service

**What problems is Certain solving and how is that benefiting you?**

Registration

  ### 24. Lots of options, but very manual

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 18, 2019

**What do you like best about Certain?**

The Certain platform has more options for customization than I've ever seen. It is great to be able to make it fit to the unique events we do. 

**What do you dislike about Certain?**

The only issue is that the system isn't super intuitive and it takes a lot of manual work to make updates. HTML knowledge is definitely required to manage, even on an individual event level.

**What problems is Certain solving and how is that benefiting you?**

Event registration, exhibitor resource center

  ### 25. Extremely pleased with Certain

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** April 18, 2019

**What do you like best about Certain?**

I love all of the customizations that can be made, as well as all of the features that are offered.

**What do you dislike about Certain?**

I hope they fix the issue with creating a poll. It becomes a bit of a three-step process and I feel as though that can be simplified.

**What problems is Certain solving and how is that benefiting you?**

No issues.

  ### 26. Certain has helped our company become more effective and efficient!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sydney L. | Marketing Manager, Global Programs and Events, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2018

**What do you like best about Certain?**

Certain is a very robust system that provides the right solutions for large events that require complex registration set ups on the back end, while providing a branded, user friendly, customized experience on the front end. 

**What do you dislike about Certain?**

It takes a bit of time to become familiar with using the back end, however, once you learn how to use it, it becomes more intuitive. 

**What problems is Certain solving and how is that benefiting you?**

Using Certain has allowed our company to eliminate working in silos, and benefit from centralization. We can now provide similar experiences globally, maintain brand standards, produce immediate reporting results, all along with knowing that the information in the system is being held securely. 

  ### 27. Easy of Use.  

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.)

**Reviewed Date:** February 20, 2019

**What do you like best about Certain?**

How easy it is to use the mobile app on any device.  The desk top version is a welcome relief to make things easier for spreadsheets.  

**What do you dislike about Certain?**

Setting up the printer can be a little difficult once on site.  To add a printer is a little time consuming.  

**Recommendations to others considering Certain:**

It is a great time savings over the old res process.  It make my life easier.  

**What problems is Certain solving and how is that benefiting you?**

It is a great way to keep up with registration and attendees in real time.  

  ### 28. We love the versatility and flexibility that Certain offers us.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2019

**What do you like best about Certain?**

There is so much flexibility with how you can build a registration form/s within Certain.

**What do you dislike about Certain?**

if you are a beginner, there is too much flexibility/need for knowledge.

**What problems is Certain solving and how is that benefiting you?**

Streamlined reporting across multiple events

  ### 29. Too complicated for the average user

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 22, 2018

**What do you like best about Certain?**

From a daily user perspective, the tool was flexible enough to do just about anything you want it to, if you have enough experience using the tool, time and technical knowledge. The setup could be time consuming but if you put in the effort, you could really customize. Its a marketers dream for reporting and email customization, again if you can figure out how to setup it. You can create multiple registration forms which was nice if you needed them. 

**What do you dislike about Certain?**

The platform is overly complicated and things are not necessarily where you expect them.It can be a long process to get simple tasks executed and if every single step isnt setup perfectly, things will go wrong. Customer support on the phone is a nightmare. System is meant to be customized on every level...there are really no 'standardized' structures/foundations to how the system works. It is not for the occasional user - you have to have dedicated support in order to make this solution work.

**Recommendations to others considering Certain:**

Try to setup a real-life event that you have on your calendar - go through every aspect to see how the system works and how intense the setup is.

**What problems is Certain solving and how is that benefiting you?**

online registration and event sites. 

  ### 30. Gather Digital Mobile App

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 29, 2018

**What do you like best about Certain?**

Many features above and beyond the standard offerings. And, you can choose to add on additional premium features for a separate fee. While some may not like this, I prefer being able to pick and choose what additional features I think are necessary rather than having to pay a huge price to have everything, even the features that aren't necessary. The app is also very intuitive and user friendly.

**What do you dislike about Certain?**

Better communication with clients on new features and items being rolled out. I'd also like to see the cutting edge of technology (AI / Chatbots) added to their app, but I don't think that is something on their current technology roadmap. 

**Recommendations to others considering Certain:**

There are a lot of event mobile app providers out there. Be sure you know what features are most important to your group and be sure the provider is willing to allow you to not only view a demo but have a short trial period so you can really get to know the system before you make a decision. 

**What problems is Certain solving and how is that benefiting you?**

We've been able to go paperless for certain things with our conference, in particular, session evaluations and CEU tracking. This not only saves us money on resources, but also staff time with pre- and post conference activities. The app has also allowed us to stay current with event technology and gives our attendees a better conference experience.

  ### 31. TAB Special Event App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beth B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2018

**What do you like best about Certain?**

The Gather Digital "Back Office" is extremely easy to navigate - and very self-explanatory in terms of adding events, speakers, maps. It's also very easy to import my own lists of exhibitors, attendees etc. I also like that they are continually updating and adding new features.

**What do you dislike about Certain?**

The pricing structure isn't my favorite - but that might be a unique issue for us. We signed on to have 5 gatherings - and due to some economic issues - two of our programs got scrapped so we didn't need the apps. I guess I'd prefer a more of a pay as you go model? But they did work with us to make sure we got a solution, so it wasn't the end of the world.

**What problems is Certain solving and how is that benefiting you?**

Having the app for our Annual Convention & Trade Show has helped us offer some added value to our Sponsors and Exhibitors. We've been able to sell a couple of ads in the app - therefore realizing a small amount of additional revenue. 

  ### 32. Amazing solution for tracking CEUs at events

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miki T. | Communications and Meetings Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 28, 2017

**What do you like best about Certain?**

I love the flexibility in creating CEU tracking for our attendees and the simplicity for attendees to track their CEUs in specific CEU categories. Working pre-event with Gather Digital staff was straight forward and very responsive. Attendees of all generations were excited to use the app and feel comfortable email/printing their CEU certificates. Attendees also enjoyed the interactive exhibit hall map and creating their own schedules with ease.

**What do you dislike about Certain?**

My only initial concern working with Gather Digital was the cost for an association our size, but they have provided a solution to areas we were using multiple vendors.

**Recommendations to others considering Certain:**

Using Gather Digital will simplify the number of vendors needed for your events and provide an easy to use (for both the attendee and admin) to provide CEU tracking for attendees.

**What problems is Certain solving and how is that benefiting you?**

In the past we have used anything from printed CEU forms for every session to hiring CEU tracking systems where human error could be an issue. Using our Gather Digital app was the perfect solution to have attendees track their own CEUs and have immediate access to their certificate, as well as having a helpful event app for our convention attendees.

  ### 33. Enjoy Using Gather Digital to Implement the App Quickly and Easy to Update

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stephen L. | Director Of Information Technology, Enterprise (> 1000 emp.)

**Reviewed Date:** December 23, 2017

**What do you like best about Certain?**

It is easy to implement and update the Gather Digital App. It is available for both iOS and Android. Great table support staff that go the extra mile. It's a personal service. I like the general design of the app.

**What do you dislike about Certain?**

Some limitations on the Home page with the design and the way it works. The Twitter feed and layout are weak. The product can seem expensive to some. Users have issues with password resets--a common problem with all websites and apps.

**Recommendations to others considering Certain:**

More design options and features especially for the home page.

**What problems is Certain solving and how is that benefiting you?**

Easy to find contact information for other members as well as share information with members. It also provides information about the event. We could use it to do much more by our members if we could engage them more.

  ### 34. Mobile App for large annual conference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle K. | Assistant Director, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** January 05, 2018

**What do you like best about Certain?**

all of the features to help attendees organize and plan their conference experience

**What do you dislike about Certain?**

we would like to have a video demo from Gather Digital that we could share with our audience on how to use the app in general

**Recommendations to others considering Certain:**

We continue to get rave reviews on our conference app provided by Gather Digital. The user interface of the app is easy to use, and if any issues arise their customer service is outstanding. 

**What problems is Certain solving and how is that benefiting you?**

using less paper; allows us to utilize tech that attendees are going to have with them all the time; allows for more engagement among attendees, speakers, and exhibitors (post feature is what we use). update scheduling in real time; constant contact with attendees via push notifications

  ### 35. American Society for Healthcare Engineering (ASHE) Event App Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa R. | Marketing & Communications Specialist, Hospital & Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2017

**What do you like best about Certain?**

I'm so pleased with everything. The CMS tool is so intuitive and easy to use and updates are automatic. Everything is laid out so well from a design standpoint. Adding content is quick, easy and very self explanatory. The customer service is outstanding. I have worked directly with Wendy Nelson and Pete Skeele and both have gone above and beyond to ensure that our app is functional and that we are able to add anything that we need and w always have the latest content updates. They are with us from beginning to end and are always there to support us in any way and resolve any issues we might encounter. Our attendees are all very pleased with the app and always provide us with excellent feedback on the content and how user-friendly it is.


**What do you dislike about Certain?**

Honestly, I have no complaints. We have had the best experience with Gather Digital. We are currently about to open up our fifth conference event app which will be live in 2018 and every app has been more robust than the last. I am looking forward to the new design layouts available to us for this app. I can't wait to see what it will all look like when it's complete and see how our attendees will like the new look. 

If I had to mention one area for a bit of improvement, it would be in the social media area. If the "feeds" i.e. photo and activity could be combined so that users could post photos with status updates and be able to like and comment.  Currently, photos can be posted with a caption and text can be posted in the activity feed, but there is no correlation between the two so combining the two for a ore "Instagram", "Facebook", "Twitter" feel would be ideal.

**Recommendations to others considering Certain:**

I would recommend to any company looking to create event apps to check out Gather Digital. They have a sample app available in the app store that you can play with and the demo was very thorough and they deliver the product they promise. 

**What problems is Certain solving and how is that benefiting you?**

Gather Digital has helped us resolve an issue with including our session evaluations in the app. We have been trying to move away from hard copies in this area for several years and we attempted it with a previous app vendor with no success. GD has worked with us and helped us resolve this issue. We are now paperless which not only saves us a lot of money, is good for the environment, but it is very convenient for our attendees to complete the evaluations. Due to this, we are now receiving the same, if not higher, number of attendees taking the time to complete them. 

We have also been looking ot 

  ### 36. Experience of Certain program 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2018

**What do you like best about Certain?**

the appointment system and certain check in application are really good and easy to use 

**What do you dislike about Certain?**

glitches in reporting, forms and finance management areas

**Recommendations to others considering Certain:**

if you organise small scale events then this program is good to use however if you are a big company then Certain is weak for handling large data and producesglitches. 

**What problems is Certain solving and how is that benefiting you?**

our company organises trade and business events so certain is used for managing the data, building forms, communicating with the delegates and scheduling appointmnents 

  ### 37. Incredible Meeting App for our Annual Scientific Meetings

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff S. | Executive Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2017

**What do you like best about Certain?**

Meeting app flexibility is outstanding. It allows us to built annual meeting agenda, add meeting supporting documents and 500+ scientific abstracts with great ease.

**What do you dislike about Certain?**

Once scientific abstracts have been entered into the app, it is cumbersome moving them within the app when changes must be made.

**Recommendations to others considering Certain:**

Gather Digital offers an easy to use, highly flexible, and robust meeting app. Request a demonstration. You won't be disappointed.

**What problems is Certain solving and how is that benefiting you?**

Gather Digital provides us with a highly capable and incredibly flexible meeting app for our international annual scientific meetings. It offers us the ability to easily set up our large conference (1,500-2,000 registrants) with amazing clarity. It also offers us the ability to attach over 500 scientific abstracts to the meeting app. We've used Gather Digital for 4 years and our attendees love it!

  ### 38. Extremely User-Friendly for the Planner  - And our attendees / members really enjoy the app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kathryn A. | Event Planner, Events Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2017

**What do you like best about Certain?**

That I can work in the app dashboard and view my edits/updates in the web link on my side-by-side screens.  It gives me real-time updates as to how the app is functioning and how it will appear to my members and attendees. 

**What do you dislike about Certain?**

I wish the polling feature worked a little differently. We have to use Turning Point Technologies now for engaging our audiences with questions during lectures. Since they are often medical/clinical presentations, the questions often appear in the middle of the PPTX presentations. Since all PPTX presentations are made available via the app in a PDF format, if the attendee steps out of the PDF link to tap on a Polling/Audience Response Question - and then goes back to the PDF of the power point to continue following along with the speaker, the PDF opens at the first slide. This doesn't work well when speakers have 20 - 60 slides -RE:  they are not going to pause long enough each time for the folks using the mobile app to catch up to where they are in the PDF slides on the app. I wish the polling could integrate more with the PDF slides ... then I could get away from the clumsy and undependable keypad remotes we currently use. If someone could figure this out ... they would be rich!! And I would be so happy!

**Recommendations to others considering Certain:**

If you are looking for a multi-functioning app for your events that is user-friendly and admin-friendly - Gather Digital is your solution. 

**What problems is Certain solving and how is that benefiting you?**

Several ... but the absolute best thing the app does for our association is keeping track of CE credits earned via lecture surveys AND the fact that it will email the attendees' a personalized Certificate of Attendance in a PDF format right to them immediately post-conference. The handy dashboard reporting feature makes it easy and fast for me to submit our members' credits earned report to our national accrediting office immediately post-conference. Before the app - attendees completed paper surveys that were often 15+ pages front and back for the lectures they attended. I had to hire temps to input the data into an excel file post-conference. That process took over 6 weeks! Not to mention ... it was expensive! 

  ### 39. Great Product for Meeting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luke M. | District Director, Non-Profit Organization Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2018

**What do you like best about Certain?**

I had a great experience networking at our event using this event and are now utilizing this app for a new event I am coordinating. Ability to use the badge game to increase participation at my upcoming event. 

**What do you dislike about Certain?**

Price model is a little hard for non-profits, but is manageable. 

**What problems is Certain solving and how is that benefiting you?**

Communicating information at an event. being about to live poll participants at an event as well as show a leader board on a large scale competition. 

  ### 40. Gets the job done, but designed by programmers

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 28, 2017

**What do you like best about Certain?**

Should you find yourself getting proposals from various Event Registration Systems, you can trust that Certain has most of the boxes checked that some of the bigger players have: Event  configuration, room block management, event websites, forms, groups, and more. 

**What do you dislike about Certain?**

While I mentioned that they have most the bells and whistles you are looking for, you might find it extremely difficult to manage these features. Certain was designed by programmers, so the majority of the components are not intuitive in their location or application. 

**Recommendations to others considering Certain:**

Decide if money is your biggest driving in selecting a registration system. If Certain is all you can afford, then you will make it work - but if you have a bit of wiggle room I'd say go with another company that has thought about the ease of use and has a better reputation for customer support.

**What problems is Certain solving and how is that benefiting you?**

The benefit with using Certain, along with most Event Registration Systems, is that you are removing the human error from the data collection. If you are trying to manage RSVPs through email and excel workbooks, there is a strong possibility that you will overlook or duplicate data.

  ### 41. Simple, Easy, Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2018

**What do you like best about Certain?**

This system is straight forward and easy to use.

**What do you dislike about Certain?**

At this point, it's all good.  I like everything.

**Recommendations to others considering Certain:**

The people are great and easy to work with. We plan on using some of the new features they are adding. They have also improved their interface.

**What problems is Certain solving and how is that benefiting you?**

Easy collection of evaluation data. Great way to keep in touch with attendees. It was a much more efficient way to push information out to attendees. It is easy to set up and update information which is great when you have changes onsite. You can immediately inform everyone. You can push out important information when necessary.

  ### 42. Event Coordinator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica M. | Business Analyst & Event Coordinator, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2018

**What do you like best about Certain?**

Ease of use, Gather Digital response times.

**What do you dislike about Certain?**

When you click on a page too fast or have multiple tabs open - you get locked out and have to contact your Gather Digital IM to unlock you. This happens to me 5-10 times per event.

**Recommendations to others considering Certain:**

Gather Digital really listens to your needs when they improve the product. 

**What problems is Certain solving and how is that benefiting you?**

Gather Digital helps me organize my bigger events

  ### 43. Gather Digital is a powerful mobile app.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charles G. | Owner, Events Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2017

**What do you like best about Certain?**

I like the fact that I have full control of the app on the back end. It is simple to use and intuitive.

**What do you dislike about Certain?**

Occasionally there are gaps in the knowledgebase that need to be addressed.

**What problems is Certain solving and how is that benefiting you?**

The Gather Digital mobile app is the platform our conference attendees use to access information about our event. It has enabled us to reach our primary customers faster and with more up-to-date information.

  ### 44. Gather Digital software and support systems were adaptable to our unique needs and programming.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael J. | Executive Vice President and CEO, Health, Wellness and Fitness, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2017

**What do you like best about Certain?**

The CE modules were well received by our stakeholders.  It allowed for easier credentialing of audience credentialing.

**What do you dislike about Certain?**

The map layout and design features could use some enhancements.  It was not easy to determine optimum image size appropriate.

**Recommendations to others considering Certain:**

The system is flexible and adaptable to most needs.  

**What problems is Certain solving and how is that benefiting you?**

The app enabled us to get our younger members engaged and also assisted with better communications with our participant stakeholders.

  ### 45. Great App/Great Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachel R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2018

**What do you like best about Certain?**

The Customer Service was outstanding! Our contact was available immediately when needed.

**What do you dislike about Certain?**

Everything was great. I did not experience anything that I wish could have been better.

**Recommendations to others considering Certain:**

Based on customer service alone, I would recommend. The product is great as well. Easy to use, easy to understand.

**What problems is Certain solving and how is that benefiting you?**

We use the app for our biggest event of the year. This connects people at our event, which is a big plus for attendees. It allows us to save on printing costs as well.

  ### 46. Stable, user friendly event app

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Judiciary | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2017

**What do you like best about Certain?**

I like that it's simple to use on the back end to set up my events. We have several a year and it's easy for me to get them up and out.

**What do you dislike about Certain?**

They are tweaking some of their platform - I'm not a fan of some of the tweaks, but they have been responsive to my concerns.

**Recommendations to others considering Certain:**

Talk to them - they're eager to help.

**What problems is Certain solving and how is that benefiting you?**

We use this app at all of our conferences. It's great for our attendees to get event info, and also be able to submit evaluations. Our members love it.

  ### 47. Finally an app that works for our attendees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** December 28, 2017

**What do you like best about Certain?**

I enjoy how easy to navigate the app is for our attendees. It’s very intuitive and user friendly.

**What do you dislike about Certain?**

Some of the backside practices could be easier. For example when having to replace uploaded documents you have to reattach everybody place you have linked it. Why can’t it save over with the new document?

**What problems is Certain solving and how is that benefiting you?**

Gather digitial allows us to get conference information to all of our attendees easily. We’ve also realized how we can use the app to better communicate with our attendees onsite.

  ### 48. One-stop shop for end-to-end event management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Celese B. | Marketing Manager, Oracle Marketing Cloud Events, Enterprise (> 1000 emp.)

**Reviewed Date:** May 25, 2017

**What do you like best about Certain?**

I love the flexibility in modules and the ability to completely customize the look and feel.  I also find it very valuable that you can manage all aspects of your event in one place, so all of the data is connected.  It makes it so much easier to manage changes and communicate with attendees.

**What do you dislike about Certain?**

Advanced HTML/CSS knowledge is needed to really sufficiently design the event shell.  Not all teams might have this resource available to them, so they have to spend additional dollars on contractors or agencies to help in the build.  Once you get past this hurdle though, you can easily reuse past events to leverage code that was used before, so that is a plus. 

**Recommendations to others considering Certain:**

Loop in your marketing ops and web/design teams when discussing implementation and execution to make sure that all necessary parties are engaged.  This will streamline the rollout, maximize the integration and tracking capability, and will ensure that nothing is missed on the front end that will have to be considered later (like integrations with your MAP, tracking, SSO, etc.)

**What problems is Certain solving and how is that benefiting you?**

Certain allows me to keep everything in one place, to streamline my event management and automate so many event processes, from registration to session submissions, to networking event RSVPs, to surveys.  

  ### 49. Gather Digital

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2018

**What do you like best about Certain?**

Robust in what you can add - documents, etc. We had good success with using it once we were trained. The icon can be branded for your organization with logo. Good opportunities for sponsor recognition. 

**What do you dislike about Certain?**

It wasn't very slick looking, there was not good connectivity for users to do their own networking in the app

**What problems is Certain solving and how is that benefiting you?**

We needed an app for our events to allow people to see materials in the cloud. Gather Digital provided this. 

  ### 50. GD App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dyanne H. | President, Events Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2017

**What do you like best about Certain?**

I like how easy it is to build and it has gotten easier each year. It is great that GD using the customer feedback to make changes each cycle.

**What do you dislike about Certain?**

Upload templates - although they have gotten easier it is sometimes difficult and time consuming to get the data in the right format to do the upload.

**What problems is Certain solving and how is that benefiting you?**

No business problems but allows our attendees the ability to view the agenda easily,  connect with others and also network with exhibitors.


## Certain Discussions
  - [How can I learn more or get a demo of your event app?](https://www.g2.com/discussions/learn-more-55afdb21-0137-4f41-bfd4-1b4fc99e5e34) - 1 comment, 1 upvote
  - [We spend a lot of money on paper surveys. Can we put surveys in the app and be able to get the results easily?](https://www.g2.com/discussions/surveys) - 1 comment, 1 upvote
  - [I've heard about using event apps to help my exhibitors get new leads at a conference. How does that work?](https://www.g2.com/discussions/exhibitor-lead-gathering) - 1 comment, 1 upvote
  - [How can I be sure that my organization and attendee data is safe in the app?](https://www.g2.com/discussions/data-security-on-event-apps) - 1 comment, 1 upvote
  - [Is it possible to sell sponsorships in the app?](https://www.g2.com/discussions/app-sponsorships) - 1 comment, 1 upvote

- [View Certain pricing details and edition comparison](https://www.g2.com/products/certain-certain/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-04+09%3A21%3A42+-0500&secure%5Bsession_id%5D=da07f419-665a-4ac9-8459-8596ca96243e&secure%5Btoken%5D=1a1ca7a6adc0b6ca7d3ce5974047961c04f865fc5c2dd0b025684ce26be0bc62&format=llm_user)
## Certain Integrations
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  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [ON24](https://www.g2.com/products/on24/reviews)
  - [Oracle Eloqua](https://www.g2.com/products/oracle-eloqua/reviews)
  - [Orbital Solutions](https://www.g2.com/products/orbital-solutions/reviews)
  - [PayPal Payments](https://www.g2.com/products/paypal/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [Stova (Formerly Meetingplay & Aventri)](https://www.g2.com/products/stova-formerly-meetingplay-aventri/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [TouchPoint](https://www.g2.com/products/cogent-innovations-pvt-ltd-touchpoint/reviews)

## Certain Features
**Registration**
- Event creation
- User registration process
- Payment processing
- Mobile check-in
- On-site tickets and registration

**Marketing and Communications**
- Lead generation and retrieval
- Social media promotion
- Event website creation
- Email customization
- Contact list management

**Administration**
- Event Configuration
- Event Marketing
- Speaker Access and Control
- Advanced Reporting

**Agentic AI - Mobile Event Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Agentic AI - Event Planning**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Decision Making

**Marketing and Communications**
- Event website creation
- Email automation
- Email customization
- Contact list management
- Social media promotion
- Lead generation and retrieval

**Attendee Engagement**
- Social media integrations
- Attendee networking
- Attendee surveys-attendee engagement

**Virtual Experience**
- Virtual Lobby
- Built-In Webcasting
- Webcasting Integrations
- Cross-Device Functionality
- Session / Agenda Management
- Live Streaming & Recording
- Registration & Attendee Management
- Event Setup & Scheduling
- Branding & Customization
- Interactive Speaker / Moderator Controls

**Event Operations**
- Site selection
- Supplier procurement
- Hotel and transportation planning
- Staff management
- Budget management
- Session scheduling
- Speaker submissions
- Exhibition management

**Registration**
- Event creation
- User registration process
- Mobile check-in

**Engagement**
- Online Event Agenda
- Interactive Content
- 1:1 Networking
- Exhibitors/Sponsorships
- Gamification & Incentives
- Real‑Time Interaction Tools
- Networking / Matchmaking

**Attendee Engagement**
- Event agendas and schedules
- Floor plans / maps
- Social media integrations
- Attendee networking
- Attendee surveys

**Generative AI**
- AI Text Generation

**Platform**
- Performance and reliability
- Reporting and dashboards
- API / integrations
- Multiple event management

**Agentic AI - Virtual Event Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text Generation

**Generative AI**
- AI Text Generation

**Administration / Support - Virtual Event Platforms**
- Role‑Based Access & Permissions
- Security & Compliance

**Agentic AI - Event Management Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Agentic AI - Event Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Insights & Scale - Virtual Event Platforms**
- User Capacity & Reliability
- Analytics & Reporting

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