--- title: Certain Reviews meta_title: 'Certain Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 128 reviews by the users' company size, role or industry to find out how Certain works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 128 scale: '5' date_modified: '2026-08-07' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Certain Reviews **Vendor:** Certain **Category:** [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) **Average Rating:** 4.3/5.0 **Total Reviews:** 128 ## About Certain Certain is an enterprise Event Management platform designed to assist data-driven marketing professionals in enhancing revenue generation through the creation of engaging and personalized attendee experiences. This platform caters to organizations looking to optimize their event strategies by leveraging data to inform decision-making and improve overall event effectiveness. The target audience for Certain includes marketing teams, event planners, and organizations that host a variety of events, whether in-person, virtual, or hybrid. These professionals seek to create memorable experiences for attendees while also ensuring that events contribute positively to their bottom line. Certain addresses these needs by offering a comprehensive suite of tools that facilitate the planning, execution, and analysis of events, allowing users to focus on delivering value to their attendees. A key feature of Certain is its real-time event data engine, which captures high-intent data from all global events. This capability enables organizations to gain insights into attendee behavior and preferences, which can be used to tailor experiences and improve engagement. Additionally, Certain's two-way integration with marketing automation platforms ensures that data flows seamlessly between systems, allowing for more effective follow-up and nurturing of leads generated from events. This integration is crucial for maximizing return on investment (ROI) as it enables organizations to track the impact of their events on overall marketing efforts. Certain stands out in the Event Management category by offering a robust set of features that prioritize data-driven decision-making. The platform not only captures data but also transforms it into actionable insights that can inform future event strategies. By providing a comprehensive view of attendee interactions and intent, Certain empowers organizations to make informed choices that enhance the overall event experience. This focus on personalization and engagement, combined with powerful analytics capabilities, positions Certain as a valuable tool for organizations aiming to elevate their event marketing efforts. Overall, Certain provides a sophisticated solution for enterprises looking to harness the power of data in their event management processes. By facilitating personalized attendee experiences and offering deep insights into event performance, Certain helps organizations drive greater revenue and achieve their marketing objectives effectively. ## Certain Pros & Cons **What users like:** - Users praise the **excellent customer support** of Certain, appreciating the team's responsiveness and friendliness. (28 reviews) - Users commend Certain for its **ease of use** , highlighting its intuitive setup and responsive support during events. (25 reviews) - Users value the **extensive customization options** of Certain, enabling tailored solutions for various event needs. (20 reviews) - Users appreciate the **high customizability** of Certain, enhancing event management to meet diverse organizational needs. (18 reviews) - Users commend the **excellent customer support** of Certain, noting quick responses and effective assistance with reports. (16 reviews) - Users commend the **quick response time** of Certain's customer support, delivering prompt assistance and effective solutions. (16 reviews) - Attendee Management (13 reviews) - Integrations (12 reviews) - Features (11 reviews) - Reliability (11 reviews) **What users dislike:** - Users experience **confusing processes** with Certain, finding the platform's learning curve and interface challenging to navigate. (8 reviews) - Users find the **learning curve steep** , particularly for those without coding or web design experience. (8 reviews) - Users find Certain's **limited customization options** can complicate the overall event management experience and functionality. (7 reviews) - Users face **platform limitations** that hinder flexibility, such as restricted templates and lack of API support. (7 reviews) - Users find **missing features** in Certain, expressing a need for better API functionality and expanded platform capabilities. (6 reviews) - Users find Certain's **complexity** overwhelming, especially for occasional users unfamiliar with its extensive features and options. (5 reviews) - Not Intuitive (5 reviews) - Users find the **steep learning curve** challenging, especially for those lacking coding or web design experience. (5 reviews) - Users find Certain's **complexity and steep learning curve** challenging, especially for less frequent event organizers. (4 reviews) - Limited Features (4 reviews) ## Certain Reviews ### 1. Highly Customizable Events, but a Dated and Clunky Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Fiona A. | Customer Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Certain?** You can customize all parts of the event experience like the registration page, confirmation email and signing up for sessions. Makes it easy to create an experience that's unique to the event's needs. **What do you dislike about Certain?** The interface and backend is a bit dated. It's a bit clunky and you have to get used to navigating to find specific functions and tools as they feel hidden sometimes. **What problems is Certain solving and how is that benefiting you?** It's helping us manage our event registrations, payments and ensure that pass purchases are captured in one place. It collects a lot of data from the registrant to help us make informed decisions on our promotional strategy and our 1:1 outreach when we have incomplete registrations. ### 2. Easy to use! Registration sites look professional **Rating:** 3.5/5.0 stars **Reviewed by:** Courtney B. | Meeting Manager, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2017 **What do you like best about Certain?** Certain is fairly easy to use - especially if you have been using it for a while and can copy/paste the same event. You can make it look really professional with the display options. **What do you dislike about Certain?** The coding is complicated - it takes me a while to create a brand new site from scratch. **Recommendations to others considering Certain:** Its great for those responsible for registering attendees. **What problems is Certain solving and how is that benefiting you?** The benefits are definitely being able to pull reports quickly to send to clients. ### 3. Streamlines Event Management, But Not Intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Julie J. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Certain?** I like Certain for finalizing our classes and programs because it centralizes all the needed information, making it accessible for everyone on the team to understand the details of each event. I find it helpful for gathering registration data. Once I learned it, Certain became a good and helpful tool. I appreciate that I can copy and paste info from previous Certain forms, which saves me from having to recreate dialogue for similar events. It's also nice that I can use it effectively without needing to be the team's expert on it. **What do you dislike about Certain?** Certain is not very intuitive for me. I do stumble around with it a good bit. The initial setup was quite difficult. I had little training or support and found it awkward to hunt and peck and hope I got it right. **What problems is Certain solving and how is that benefiting you?** I use Certain to centralize event information, making it accessible for the team, and to gather registration data efficiently. I appreciate being able to copy and paste from previous forms to save time. ### 4. Efficient Event Management with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Allisson K. | Specialist - Student Success, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Certain?** I value Certain for its easy use in creating events and scheduling emails. I appreciate how it helps in sending emails to students effectively. Setting it up was extremely easy as my login credentials were sent to me, and I could instantly access the system. **What do you dislike about Certain?** We commonly face roadblocks in Certain that we are unable to update. We have to reach out to tech support for that. It would seem a little more streamlined if we had the capabilities to work with those. **What problems is Certain solving and how is that benefiting you?** I use Certain to solve scheduling appointment problems and for sending emails to students, making it easier to plan university residency events. ### 5. WYWIG Web pages , Mobile App , Registration options. In short whatever we need to run a conference **Rating:** 4.0/5.0 stars **Reviewed by:** Sajan V. | Senior Manager - Engineering IT, Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Certain?** WYSWIG - easy web page set up Mobile App integration **What do you dislike about Certain?** Certain options like banner set up is not very user friendly **What problems is Certain solving and how is that benefiting you?** Single point tool for all event announcement needs **Official Response from Zara Arsala:** > Thanks for the review, we appreciate your feedback! ### 6. Visually Appealing but Needs Backend Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Isabel C. | Account Based Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Certain?** I like Certain's clean-looking platform and the sharable link feature to view reports. **What do you dislike about Certain?** The backend setup isn't user-friendly. Adding a photo of a speaker is not easy as you have to upload it and then copy the file path. Also, the calendar invite link is not easy to edit or find when I need to edit it. The initial setup of Certain was not easy. **What problems is Certain solving and how is that benefiting you?** I use Certain to create registration pages, track registrations, and manage attendees efficiently. ### 7. Meets All Our Registration Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Joanne G. | Field Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Certain?** It fulfills all my requirements for a registration platform **What do you dislike about Certain?** Sometimes the platform seems clunky on how to update certain things. Also it is helpful to have some coding knowledge which most don’t have **What problems is Certain solving and how is that benefiting you?** Reliable platform that captures all important information from my clients and prospects ### 8. Certain is OK **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Certain?** Certain is simple to use, it generates good reports. it is easy to create items **What do you dislike about Certain?** You cannot search by Expedition number, you need to search a reservation by some other way, last name, city, etc. **What problems is Certain solving and how is that benefiting you?** Certain is a good reservation system ### 9. Event Management Capable of Flexibility and Nuance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Certain?** Certain Event Management is highly customizable, and able to meet a wide variety of needs. Our organization hosts several small events throughout the year, in-person, online, and everything in between. The variety of tools available allows us to customize each registration according to that event's needs. **What do you dislike about Certain?** Certain Event Management can be a bit daunting to tackle because of the sheer number of options. The high level of customizability can be a bit of a double-edged sword--if your sense of the back-end structure of your events is shaky, it's easy to get a bit lost in the weeds. **What problems is Certain solving and how is that benefiting you?** Certain Event Management keeps our registrations and data in one place, and allows us to track repeat registrants. We can easily see data across a variety of events, and more so, collect the data that is specifically relevant to our work. ### 10. Easy to Navigate and Manage Events **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Certain?** I’ve had a great experience with Certain Event Management. The platform is very user-friendly, making it easy to navigate and manage events. One of the standout features for me is the responsive help team — they’re quick to assist whenever needed. **What do you dislike about Certain?** The only downside is that the articles provided don’t always address more unique or specific questions, but customer service is always willing to hop on a call to offer direct support, which is a huge plus. Overall, I highly recommend Certain Event Management for anyone looking for an efficient and supportive event management solution. **What problems is Certain solving and how is that benefiting you?** Certain Event Management is solving the challenge of tracking Continuing Professional Education (CPE) hours for attendees. It simplifies the process by allowing participants to easily log their hours, which is a huge time-saver for both event organizers and attendees. ### 11. Great platform for registration and event app building **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Certain?** Easy interface, great customer support, training modules, and intergration between Certain and Salesforce is super helpful! Love the dashboard view where I can see how many customers are signed up for a list of multiple trainings in one view. Reports are easy to customize with whatever you want them to show. **What do you dislike about Certain?** Areas where you to need to go to make do something or make changes doesn't always make sense- or takes too many clicks to find or make an edit. I also wish their was a phone number hotline for support- email responses are always slower than talking to a human. **What problems is Certain solving and how is that benefiting you?** The integration between Certain and Salesforce saves a ton of administrative work of having to manually tag every single person that registers for events (which would be hundreds and hundreds of people). SUPER helpful! ### 12. Event Management Software That Needs Some Love **Rating:** 3.5/5.0 stars **Reviewed by:** Jake B. | Marketing Manager, South Pacific, Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Certain?** Setting sessions is easy and the set up process is intuitive. **What do you dislike about Certain?** It's a good tool to check people into sessions at events, however, I find that it sometimes glitches and does not allow people to check in. Even so, overall the app is solid. **What problems is Certain solving and how is that benefiting you?** Allowing us ot check people into individual sessionsduring our event. This allows us to know who came as well as give certificates out post event. **Official Response from Zara Arsala:** > Hi Jake - Thank you for the review, we appreciate you! ### 13. Solid Event Management Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Certain?** The Certain event platform has been a reliable foundation for our event management for a long period of time. It consistently allows us to manage registrations, build out our event programs, and manage attendee check-in. It has enabled us to successfully manage the in-person and hybrid events that we hold over the course of each year. Certain support is very responsive to any issues that arise, and we have been able to reasonably integrate the platform with our internal tools. **What do you dislike about Certain?** There are a few limitations with the platform that would make our experience better, including expanded API functionality, capabilities of the Touchpoint streaming platform, and implementation of abstract management / call for speakers/papers. **What problems is Certain solving and how is that benefiting you?** Certain enables us to successfully manage and run our events. ### 14. Easy to use customizable sites; Consistently expanding & offering new services & products **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Certain?** I appreciate being able to customize the user experience based on my clients needs. I also appreciate the new products and updates that are regularly administered. **What do you dislike about Certain?** We seem to consistently hit glitches/oversights that create errors within our forms. While customer service is strong and problems are typically corrected quickly, coming across these errors as I work urgently to meet deadlines can sometimes be a setback. **What problems is Certain solving and how is that benefiting you?** Allows us to easily build customized sites with multiple pages and advanced functions for our clients. Each event is unique and it is nice to be able to accommodate almost all requests that come our way. We appreciate the ability to process refunds easily and allow for users to re-access their registrations in order to make revisions and/or provide additional payments. This has supported our office with meeeting PCI compliance standards ### 15. Many features and capabilities, but difficult admin experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Certain?** There's a lot of customization that we can do with our site, and all the features we could wish for. **What do you dislike about Certain?** Sometimes fixing an error or updating a site requires a lot of technical skill and coding experience. This makes it difficult as a site admnistrator. **What problems is Certain solving and how is that benefiting you?** Certain allows us to send automated emails, manage websites, create appointment sign-up forms, etc. ### 16. Great customizable platform! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Certain?** How customizable it is! Our organization is unique in how we manage our data and Certain has the ability to be customized to fit out needs. **What do you dislike about Certain?** Certain is a smaller organization than most **What problems is Certain solving and how is that benefiting you?** Certain allows us to have a streamlined event management solution for our marketing organization ### 17. Tool review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2022 **What do you like best about Certain?** Certain has robust in-form logic, and can be fairly well customized. The support team and account reps are very responsive and communicative and make a real effort to meet our needs. The tool implements improvements regularly. There are many available features which can be utilized in complex arrangements. **What do you dislike about Certain?** Users often find the tool difficult to navigate and understand. The best-supported features may not meet your needs; it is optimized for large conferences. If you don't use the tool in the most standard way, you may need to do a bunch of kludges to get by. There have been multiple occasions in which tool updates/releases have caused major issues for live registrations, so my org lacks some confidence in the stability of the tool. Past Release Notes are no longer available for review. The tool-recommended method for registration (sessions) offers no pricing granularity. **Recommendations to others considering Certain:** Talk to your reps; they are an invaluable resource and very easy to work with. **What problems is Certain solving and how is that benefiting you?** Managing registrations for a wide variety of events, from huge, complex high-profile events, to small webinars, to recurring series. Allowing different groups in our org to have their own unique approaches to event-building. Overall, the tool has definitely met our needs. ### 18. Scaling global event management with Certain **Rating:** 4.0/5.0 stars **Reviewed by:** Lauren H. | Manager, Marketing Technology, Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Certain?** Certain 's platform offers a lot of out-of-the-box, but also provides the flexibility to customize for our regional marketer's unique requirements. **What do you dislike about Certain?** You can customize yourself into a corner somewhat easily, which makes support challenging. It would be good to have some checkpoints in place to ensure there isn't an existing solution to meet the same need before creating something custom. **What problems is Certain solving and how is that benefiting you?** We had strong workflows and processes in place that allowed us to pivot almost instantly to virtual (nearly 2 years ago now). In that year alone, we hosted more than 1,600 global events, with only minor hiccups. We've continued to optimize since then and have built on what we learned to make our solutions even stronger. ### 19. Certain: an event registration platform backed by a strong team **Rating:** 4.0/5.0 stars **Reviewed by:** Katrina L. | Global Marketing Technology Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Certain?** Certain has a very engaged support and business relationship management team. The platform is robust and meets the needs of our event registration and reporting. **What do you dislike about Certain?** We have open communication with our business relationship team. We have enhancement requests and dialogues on the troublesome portions. The UI and learning curve for the platform is a bit high. **Recommendations to others considering Certain:** The team at Certain is wonderful to work with and very receptive to the varying needs of events. I recommend setting up event templates to make it easier on your event admins. **What problems is Certain solving and how is that benefiting you?** - Templated & consistent registration experience - Integration with Notified (virtual events) - Integration with Zoom - Integration with Eloqua ### 20. Excellent support; new features constantly added **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Certain?** The platform is extremely customizable. The development team at Certain is also very receptive to feedback. Best of all, they are constantly adding new features/ functionalities. **What do you dislike about Certain?** The backend can be confusing and isn't as intuitive for administrators who don't have HTML knowledge. **What problems is Certain solving and how is that benefiting you?** We hold about 500 events or so per year, and using Certain has helped us streamline our customer registration process. ### 21. Certain is a great platform for registration for events and sending email blasts to many people. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2021 **What do you like best about Certain?** Certain is a platform where you can create all your events in one place. You can customize the event, create emails and send email blasts. Once people register you can manage the registration system and their changes. You also can add details to the event such as tours and various custom questions. **What do you dislike about Certain?** At times the logic and coding is hard to understand if you are not complex with HTML. **What problems is Certain solving and how is that benefiting you?** With corona virus going virtual this is allowing us to create our events virtually. The benefit of certain is you can set everything up and manage it under one system. It also allows large number email blasts within seconds. ### 22. Certain Helped the team to Execute better and more consolidated Events **Rating:** 4.0/5.0 stars **Reviewed by:** Florencia G. | Digital Demand and Marketing Operations Manager - LATAM, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Certain?** Certain is a great platform that allowed us to be faster and better organized on our event execution. **What do you dislike about Certain?** There is not a dislike, I think there are things to improve or incorporate in the future. Needs change every day and teams evolve. Tools need to evolve with us. **Recommendations to others considering Certain:** Certain is a great tool for us and the integration with existing platforms and tools used in the company made it really great for our daily base job, specially on measure our success executing events. **What problems is Certain solving and how is that benefiting you?** We are getting better an more easy to GTM web pages, registrations, automated emails and of course, on site attendee scans. ### 23. Lots of options, but very manual **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2019 **What do you like best about Certain?** The Certain platform has more options for customization than I've ever seen. It is great to be able to make it fit to the unique events we do. **What do you dislike about Certain?** The only issue is that the system isn't super intuitive and it takes a lot of manual work to make updates. HTML knowledge is definitely required to manage, even on an individual event level. **What problems is Certain solving and how is that benefiting you?** Event registration, exhibitor resource center ### 24. Certain has helped our company become more effective and efficient! **Rating:** 4.0/5.0 stars **Reviewed by:** Sydney L. | Marketing Manager, Global Programs and Events, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2018 **What do you like best about Certain?** Certain is a very robust system that provides the right solutions for large events that require complex registration set ups on the back end, while providing a branded, user friendly, customized experience on the front end. **What do you dislike about Certain?** It takes a bit of time to become familiar with using the back end, however, once you learn how to use it, it becomes more intuitive. **What problems is Certain solving and how is that benefiting you?** Using Certain has allowed our company to eliminate working in silos, and benefit from centralization. We can now provide similar experiences globally, maintain brand standards, produce immediate reporting results, all along with knowing that the information in the system is being held securely. ### 25. We love the versatility and flexibility that Certain offers us. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2019 **What do you like best about Certain?** There is so much flexibility with how you can build a registration form/s within Certain. **What do you dislike about Certain?** if you are a beginner, there is too much flexibility/need for knowledge. **What problems is Certain solving and how is that benefiting you?** Streamlined reporting across multiple events ### 26. Enjoy Using Gather Digital to Implement the App Quickly and Easy to Update **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen L. | Director Of Information Technology, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2017 **What do you like best about Certain?** It is easy to implement and update the Gather Digital App. It is available for both iOS and Android. Great table support staff that go the extra mile. It's a personal service. I like the general design of the app. **What do you dislike about Certain?** Some limitations on the Home page with the design and the way it works. The Twitter feed and layout are weak. The product can seem expensive to some. Users have issues with password resets--a common problem with all websites and apps. **Recommendations to others considering Certain:** More design options and features especially for the home page. **What problems is Certain solving and how is that benefiting you?** Easy to find contact information for other members as well as share information with members. It also provides information about the event. We could use it to do much more by our members if we could engage them more. ### 27. Experience of Certain program **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Certain?** the appointment system and certain check in application are really good and easy to use **What do you dislike about Certain?** glitches in reporting, forms and finance management areas **Recommendations to others considering Certain:** if you organise small scale events then this program is good to use however if you are a big company then Certain is weak for handling large data and producesglitches. **What problems is Certain solving and how is that benefiting you?** our company organises trade and business events so certain is used for managing the data, building forms, communicating with the delegates and scheduling appointmnents ### 28. Professional Development Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Christine F. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Certain?** The easy user interface for the attendee. **What do you dislike about Certain?** The bulk upload templates being so specific. It requires a lot of data entry. **What problems is Certain solving and how is that benefiting you?** Reduced attendee engagement. This is our first time using (in two weeks) but I expect it to help. ### 29. It has been great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2018 **What do you like best about Certain?** Their platform is easy from the admin side and is well received by the attendees **What do you dislike about Certain?** Some of the graphics are not previewed well in the admin side leading to some errors **What problems is Certain solving and how is that benefiting you?** To provide a mobile resource for attendees while onsite at our conference ### 30. Gather Digital has made the attendee-app process and execution a breeze! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2017 **What do you like best about Certain?** Easy to use platform, excellent customer service **What do you dislike about Certain?** I like everything, so nothing to add here. **Recommendations to others considering Certain:** They make it easy to use! **What problems is Certain solving and how is that benefiting you?** Attendee engagement ### 31. Multi-featured program great for large or complex events **Rating:** 4.0/5.0 stars **Reviewed by:** Hillary B. | Financial Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2017 **What do you like best about Certain?** I like that the dashboard gives me a quick overview of our registration numbers. **What do you dislike about Certain?** I find the program very clunky. I have had the worst time with creating invoices and trying to get a simple logo on the top of the page. Even tech support couldn't really help. It should not be so hard! Some of the edit features seem to require programming knowlege - not helpful for this end-user. **What problems is Certain solving and how is that benefiting you?** Being able to receive payment by credit card. This is the program the my employer makes available for us, as an institution, to use. ### 32. Great Customer Service + a few software limitations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2017 **What do you like best about Certain?** The customized application and the Admin back-end software were fairly easy to use. The front end design of the app was simple/clear and it looked good. Customer Support available pretty much 24/7. **What do you dislike about Certain?** The Admin back-end software is poorly organized. The data wasn't necessarily organized in a very logical way or maybe not much attention was paid at all to the organization of the information in the back end software. We had a few incidents were the system went down during a live event, which was very frustrating. Very little additional tools and features were implemented as ongoing development during the years we were customers of Gather Digital. There was a lack of urge for innovation. **Recommendations to others considering Certain:** Gather Digital was our first mobile app when we initially discontinued the use of printed event guides and for the time being it served the required purpose even thought the platform had some very specific limitations to the amount of customization required from our event format. Make sure the platform is appropriate for your business needs and that you can adapt your content and event format to it. **What problems is Certain solving and how is that benefiting you?** The Mobile application was used at our Customized Technology Events to display event agenda, venue floor maps, attendee information, sponsors information, post event Surveys and much more. Personalized agendas for each attendee were created and updated live through the mobile application. ### 33. Certain Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2017 **What do you like best about Certain?** I like that Certain serves as a repository for everything related to an event from the registration form, housing, and payment. It's nice to have it all in one place. **What do you dislike about Certain?** Certain is not intuitive. The fields are not named in a way that makes it easy for someone that is new to this program to set up their event properly. Now that I'm doing an event for the second year in a row, it's easier, but the learning curve was very steep. **What problems is Certain solving and how is that benefiting you?** Without Certain, we would have had to use more than one platform/website to do our event tracking. The fact that Certain is available and supported by my institution has been helpful. ### 34. Great Solution for Event Management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2015 **What do you like best about Certain?** The best feature is that Certain software is all in the cloud, so I'm able to easily pull attendee lists, accommodations, contacts, etc. on the go. This is great when you are running from place to place getting different things set up. It also houses a lot of my information about each event, so I've been able to upload documents and steer away from crowded Google Drive pages. It also provides a fairly simple and straightforward registration process, which is great. **What do you dislike about Certain?** It doesn't have all the features I need, but of course not every software is perfect. I've heard from a couple of people I've worked with in the industry that it can be difficult to pull registration sometimes and use the event mobile side of it, but I never had any issues. **Recommendations to others considering Certain:** Think about how much you need this software. It is great for bigger sized event companies or event planners. You don't need it if you are throwing one-offs on occasion. The registration page layouts can be confusing to those that aren't experienced in using some design tools. **What problems is Certain solving and how is that benefiting you?** This has been a great help with registration and keeping track of some of my records. It has also helped me to become more organized and more stylish with my registration pages. ### 35. Flexible tool for various event managment tasks **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2015 **What do you like best about Certain?** A lot of Features that a Company can benefit from. However, we have only tried some of them. Customizing communications and reports as well as the room sharing / accomodation module. Connection to Marketing Automation Tools (for example Marketo) is possible. **What do you dislike about Certain?** Sometimes HTML knowledge makes it easier. The many functions of the tool make it complex and sometimes the structure doesn't seem very intuitive to me, as you have to do changes in different section for the (in my opinion) same function. As for every other tool implemenation, detailled trainings and localized templates are factors of success. **Recommendations to others considering Certain:** Save time for detailled Training and templates, especially if you require localization. **What problems is Certain solving and how is that benefiting you?** We were very happy about a tool that includes accommodation planning as well as a tool for room sharing. Still, there are a lot of Features that we haven't implemented yet. ### 36. Use for ibtm america hosted buyer program. **Rating:** 4.0/5.0 stars **Reviewed by:** Kaitlyn M. | Marketing Associate, Events Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2015 **What do you like best about Certain?** The it is easy to use for our clients and we get no complaints! **What do you dislike about Certain?** I have no heard of any problems with the system **What problems is Certain solving and how is that benefiting you?** It allows us to have qualified buyers apply and not have unqualified buyers come to our show. ### 37. Certain Inc. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2015 **What do you like best about Certain?** Intuitive use - I feel as though it is very instictive and user friendly. Not a challenge at all. **What do you dislike about Certain?** Sometimes it can be hard to access remotely **What problems is Certain solving and how is that benefiting you?** Great for appointment matching ### 38. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2015 **What do you like best about Certain?** easy to use interface, looks good, makes things easier **What do you dislike about Certain?** a lot of information, don't know enough about all the features **What problems is Certain solving and how is that benefiting you?** keeping events fluid and organized ### 39. Easy to register for events (as a user) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2015 **What do you like best about Certain?** I've used Certain to both register and check in for events, and both were quite easy from the user perspective. **What do you dislike about Certain?** Not much I disliked; however I'm sure the group who implemented it could have done a bit more with the look and feel. **What problems is Certain solving and how is that benefiting you?** I've used Certain to register for events in the past. (Small conferences, etc.) It seemed to be easy; of course, I couldn't say what the admin interface looked like. ## Certain Discussions - [How can I learn more or get a demo of your event app?](https://www.g2.com/discussions/learn-more-55afdb21-0137-4f41-bfd4-1b4fc99e5e34) - 1 comment, 1 upvote - [We spend a lot of money on paper surveys. Can we put surveys in the app and be able to get the results easily?](https://www.g2.com/discussions/surveys) - 1 comment, 1 upvote - [I've heard about using event apps to help my exhibitors get new leads at a conference. How does that work?](https://www.g2.com/discussions/exhibitor-lead-gathering) - 1 comment, 1 upvote - [How can I be sure that my organization and attendee data is safe in the app?](https://www.g2.com/discussions/data-security-on-event-apps) - 1 comment, 1 upvote - [Is it possible to sell sponsorships in the app?](https://www.g2.com/discussions/app-sponsorships) - 1 comment, 1 upvote - [View Certain pricing details and edition comparison](https://www.g2.com/products/certain-certain/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A57%3A48+-0500&secure%5Bsession_id%5D=39e96e3a-6cc2-4330-af21-81528ae83290&secure%5Btoken%5D=157997e49bbfcc52f9c581064c8613f11456fe67e1c010318aa1744f46f3b279&format=llm_user) ## Certain Integrations - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [ON24](https://www.g2.com/products/on24/reviews) - [Oracle Eloqua](https://www.g2.com/products/oracle-eloqua/reviews) - [Orbital Solutions](https://www.g2.com/products/orbital-solutions/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Stova (Formerly Meetingplay & Aventri)](https://www.g2.com/products/stova-formerly-meetingplay-aventri/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [TouchPoint](https://www.g2.com/products/cogent-innovations-pvt-ltd-touchpoint/reviews) ## Certain Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration - Online Registration - Visitor Registration - Visitor Registration - Multi-Event - Group Registration - Online Registration - Event Registration - Class Registration - Online Ticketing - Season Tickets - Electronic Payments **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management - Campaign Management - Calendar Management - Event Management - Badge Management - Vendor Management - Website Management - Registration Management - Forms Management - Template Management - Employee Management - Attendance Management - Promotions Management - Meeting Management - Email Management - For Virtual Events **Administration** - Event Configuration - Event Marketing - Speaker Access and Control - Advanced Reporting **Agentic AI - Mobile Event Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Event Planning** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Additional Functionality** - Reporting & Statistics - Engagement Tracking - Customizable Branding - Event Tracking - Content Management - Event Management - AI Copilot - Real-Time Notifications - Email Reminders - Attendance Management - Survey/Poll Management - Event Scheduling - Attendee Profiles - Data Import/Export - Abstract Management - Agenda Management - Speaker Profiles - Email Marketing - Generative AI - Promotions Management - Customizable Forms - Contact Management - Electronic Payments - Customizable Templates - One-to-One Messaging - Feedback Management - Real-Time Analytics - Activity Dashboard - Website Management - Sponsor Pages - Gamification - Application Development - Surveys & Feedback - Calendar Management - Personalization - Real-Time Updates - Visitor Registration - Event Ticketing - Mobile Access - API - Chat/Messaging - Mobile Check-in - Barcode/Ticket Scanning - Scheduling - Offline Access - Registration Management - Event Calendar **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval - Guest List Management - Artist Management - Contract/License Management - Booking Management - Website Management - Attendee Management - Registration Management - Communication Management - Promotions Management - Event Management - Wait List Management - Marketing Automation - Badge Management - Support Ticket Management - Survey/Poll Management - Discount Management - Refund Management - Forms Management - Calendar Management - Venue Management - Customer Data Management - Attendance Management - Help Desk Management - Employee Management **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Virtual Experience** - Virtual Lobby - Built-In Webcasting - Webcasting Integrations - Cross-Device Functionality - Session / Agenda Management - Live Streaming & Recording - Registration & Attendee Management - Event Setup & Scheduling - Branding & Customization - Interactive Speaker / Moderator Controls - Survey/Poll Management - Sponsorship Management - Badge Management - Exhibit/Vendor Management - Video Streaming - Online Registration - Meeting Management - Website Management - Contact Management - Communication Management - Forms Management - Promotions Management - Event Management - Attendance Management - Third-Party Integrations - Social Media Integration - Event Registration **Event Operations** - Site selection - Supplier procurement - Hotel and transportation planning - Staff management - Budget management - Session scheduling - Speaker submissions - Exhibition management - Q&A Management - Badge Management - Meeting Management - Website Management - Registration Management - Discount Management - Survey/Poll Management - Sponsorship Management - Attendee Management - Feedback Management - Venue Management - Agenda Management - Speaker Management - Room Block Management - Volunteer Management - Calendar Management - Film Planning - Staff Scheduling - Event Scheduling - Vendor Management - Support Ticket Management - Credential Management - Attendance Management - Transportation Management **Registration** - Event creation - User registration process - Mobile check-in - Visitor Registration **Engagement** - Online Event Agenda - Interactive Content - 1:1 Networking - Exhibitors/Sponsorships - Gamification & Incentives - Real‑Time Interaction Tools - Networking / Matchmaking **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys - Multi-Event - Third-Party Integrations **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management - Third-Party Integrations - Real-Time Reporting - Activity Dashboard - For Virtual Events **Agentic AI - Virtual Event Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - Generative AI - SMS Reminders **Generative AI** - AI Text Generation - Generative AI **Administration / Support - Virtual Event Platforms** - Role‑Based Access & Permissions - Security & Compliance **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Website Integration **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Insights & Scale - Virtual Event Platforms** - User Capacity & Reliability - Analytics & Reporting - Audience Analytics **Additional Functionality** - Event Calendar - Customizable Templates - AI Copilot - Customizable Forms - Private Chat - Drag & Drop - Barcode/Ticket Scanning - Multi-Language - Ticketing - Access Controls/Permissions - Alerts/Notifications - Transcripts - Mobile Access - Engagement Tracking - Customizable Reports - Customizable Branding - Email Marketing - Live Streaming - Presentation Streaming - Live Chat - Collaboration Tools - Email Templates - Reporting & Statistics - Screen Sharing - Recording - Real-Time Analytics - On-Demand Webcasting - Real-Time Notifications - Email Reminders - CRM - Lead Capture - Conferences/Conventions - Real-Time Data - Surveys & Feedback - Weddings/Parties - Audience Engagement - Access Control - Reporting/Analytics - Role-Based Permissions - Data Import/Export - Gamification - For Music Festivals - Real-Time Monitoring - Event Ticketing - For Film Festivals - Sales Trend Analysis - Real-Time Updates - Guest Accreditation - Customizable Fields - Mobile Alerts - Sales Reports - Activity Tracking - Personalization **Additional Functionality** - Speaker Profiles - Attendee Profiles - Ticketing - Live Streaming - Live Chat - Kiosk Ticketing - Audience Engagement - Digital Signage - Attendee Tracking - AI Copilot - Breakout Rooms - Lead Capture - Surveys & Feedback - Data Import/Export - Activity Dashboard - Event Ticketing - Reporting & Statistics - Customizable Templates - Gamification - Video Conferencing - Chat/Messaging - Real-Time Chat - API - Event Tracking - Barcode/Ticket Scanning - Conferencing - Event Calendar - Engagement Tracking - Customizable Forms - Email Reminders - Alerts/Notifications - Electronic Payments **Additional Functionality** - Customizable Templates - AI Copilot - Event Scheduling - Audience Targeting - Custom Domains - Email Marketing - Customizable Forms - Customizable Branding - Real-Time Notifications - Email Reminders - Lead Capture - Location-Based Marketing - CRM - Event Calendar - Surveys & Feedback - Reminders - Event Ticketing - Alerts/Notifications - Landing Pages/Web Forms - Engagement Tracking - Electronic Payments - API - Drag & Drop - Reporting/Analytics - Real-Time Analytics ## Top Certain Alternatives - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews) - [Bizzabo](https://www.g2.com/products/bizzabo/reviews) - 4.3/5.0 (440 reviews) - [Splash](https://www.g2.com/products/splash/reviews) - 4.4/5.0 (366 reviews)