Top 10 CallJourney Alternatives & Competitors

Top 10 Alternatives to CallJourney Recently Reviewed By G2 Community

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JustCall
By Saas Labs
4.3/5
(2,376)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Categories in common with CallJourney:
Conversation Intelligence
Speech Analytics

Invoca
By Invoca
4.5/5
(965)
Product Description
Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-configure conversational IVRs and intelligent call routing Integrations, with dozens of no-code and low-code ways to connect your data to the leading marketing, analytics, and CX technologies
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Categories in common with CallJourney:
Conversation Intelligence
Speech Analytics

CTM (formerly CallTrackingMetrics)
By CTM
4.5/5
(760)
Product Description
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.
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Categories in common with CallJourney:
Conversation Intelligence
Speech Analytics

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Balto
By Balto
4.8/5
(575)
Product Description
Balto connects contact center agents with AI to enable better conversations that deliver results.
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Categories in common with CallJourney:
Conversation Intelligence
Speech Analytics

Convin.ai
By Convin
4.7/5
(548)
Product Description
Convin is an AI-backed Full-Stack Conversations QA platform for contact centers.
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Categories in common with CallJourney:
Conversation Intelligence
Speech Analytics

evaluagent
By EvaluAgent
4.5/5
(425)
Product Description
The multi-channel Quality Monitoring Platform that puts an end to spreadsheets, engages agents and helps deliver a compliant customer experience.
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Categories in common with CallJourney:
Conversation Intelligence
Speech Analytics

Agentforce Sales (formerly Salesforce Sales Cloud)
By Salesforce
4.4/5
(25,494)
Product Description
Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.
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Categories in common with CallJourney:
Conversation Intelligence

HubSpot Sales Hub
By HubSpot
4.4/5
(13,585)
Product Description
Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.
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Categories in common with CallJourney:
Conversation Intelligence

Apollo.io
By Apollo.io
4.7/5
(9,527)
Product Description
Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy. Apollo's B2B Database includes over 210M contacts and 35M companies with robust and accurate data. Teams leverage Apollo’s Engagement Suite to scale outbound activity and sequences effectively. Finally, up-level your entire go-to-market processes with Apollo's Intelligence Engine with recommendations and analytics that help you close. Founded in 2015, Apollo.io is a leading data intelligence and sales engagement platform trusted by over 10,000 customers, from rapidly growing startups to global enterprises.
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Categories in common with CallJourney:
Conversation Intelligence