Top 10 Callbell Alternatives & Competitors

Top 10 Alternatives to Callbell Recently Reviewed By G2 Community

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Freshdesk
By Freshworks
4.4/5
(3,688)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to Callbell, Freshdesk is:
Slower to reach roi
More expensive
Categories in common with Callbell:
Live Chat

LiveAgent
By QualityUnit
4.5/5
(1,531)
Product Description
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
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Reviewers say compared to Callbell, LiveAgent is:
Slower to reach roi
More expensive
Better at support
Categories in common with Callbell:
Live Chat

Zoho Desk
By Zoho
4.4/5
(7,325)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Reviewers say compared to Callbell, Zoho Desk is:
Slower to reach roi
More expensive
Categories in common with Callbell:
Live Chat
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Fin by Intercom
By Intercom, Inc.
4.5/5
(3,769)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to Callbell, Fin by Intercom is:
Slower to reach roi
More expensive
Categories in common with Callbell:
Live Chat

LiveChat
By Text
4.4/5
(792)
Product Description
Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.
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Reviewers say compared to Callbell, LiveChat is:
Slower to reach roi
More expensive
Better at support
Categories in common with Callbell:
Live Chat

Front
By Front App
4.7/5
(2,416)
Product Description
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
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Reviewers say compared to Callbell, Front is:
Slower to reach roi
More expensive
Better at support
Categories in common with Callbell:
Live Chat

Tidio
By Tidio
4.6/5
(1,878)
Product Description
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
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Reviewers say compared to Callbell, Tidio is:
Slower to reach roi
More expensive
Better at support
Categories in common with Callbell:
Live Chat

Rocket.Chat
By Rocket.Chat Technologies
4.2/5
(355)
Product Description
Rocket.Chat is an open source communications platform that enables real-time conversations between colleagues, with other companies or with your customers. It does everything other platforms do, except exposing your data.
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Reviewers say compared to Callbell, Rocket.Chat is:
Slower to reach roi
More expensive
Categories in common with Callbell:
Live Chat

FreshChat
By Freshworks
4.4/5
(491)
Product Description
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
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Reviewers say compared to Callbell, FreshChat is:
Slower to reach roi
More expensive
Categories in common with Callbell:
Live Chat

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G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments.
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