Top 10 Ameyo by Exotel Cloud... Alternatives & Competitors

Top 10 Alternatives to Ameyo by Exotel Cloud Contact Center Recently Reviewed By G2 Community

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Ozonetel
By Ozonetel
4.6/5
(625)
Product Description
Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.
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Reviewers say compared to Ameyo by Exotel Cloud Contact Center, Ozonetel is:
More expensive
Better at support
Easier to do business with
Categories in common with Ameyo by Exotel Cloud...:
Contact Center Knowledge Base
Call Center Infrastructure (CCI)
Contact Center
Customer Self-Service

Genesys Cloud CX
By Genesys
4.4/5
(1,547)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to Ameyo by Exotel Cloud Contact Center, Genesys Cloud CX is:
Easier to do business with
Better at support
More usable
Categories in common with Ameyo by Exotel Cloud...:
Call Center Infrastructure (CCI)
Contact Center

Talkdesk
By Talkdesk
4.4/5
(2,504)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to Ameyo by Exotel Cloud Contact Center, Talkdesk is:
Better at support
Easier to do business with
Easier to set up
Categories in common with Ameyo by Exotel Cloud...:
Contact Center Knowledge Base
Call Center Infrastructure (CCI)
Contact Center
Customer Self-Service

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NiCE CXone
By NiCE
4.3/5
(1,730)
Product Description
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
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Reviewers say compared to Ameyo by Exotel Cloud Contact Center, NiCE CXone is:
Slower to reach roi
Better at support
Better at meeting requirements
Categories in common with Ameyo by Exotel Cloud...:
Contact Center Knowledge Base
Call Center Infrastructure (CCI)
Contact Center
Customer Self-Service

Freshdesk
By Freshworks
4.4/5
(3,748)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to Ameyo by Exotel Cloud Contact Center, Freshdesk is:
Better at support
Easier to do business with
Easier to set up
Categories in common with Ameyo by Exotel Cloud...:
Customer Self-Service

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(611)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to Ameyo by Exotel Cloud Contact Center, Five9 Intelligent Cloud Contact Center Platform is:
Easier to do business with
Better at support
More expensive
Categories in common with Ameyo by Exotel Cloud...:
Contact Center Knowledge Base
Call Center Infrastructure (CCI)
Contact Center

Zoho Desk
By Zoho
4.4/5
(7,616)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Reviewers say compared to Ameyo by Exotel Cloud Contact Center, Zoho Desk is:
Better at support
Better at meeting requirements
Easier to do business with
Categories in common with Ameyo by Exotel Cloud...:
Contact Center Knowledge Base
Customer Self-Service

Kapture CX
By Kapture CX
4.5/5
(357)
Product Description
Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a simple interface.
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Reviewers say compared to Ameyo by Exotel Cloud Contact Center, Kapture CX is:
Easier to set up
Better at support
Easier to do business with
Categories in common with Ameyo by Exotel Cloud...:
Contact Center Knowledge Base
Customer Self-Service

Aircall
By Aircall
4.4/5
(1,585)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Reviewers say compared to Ameyo by Exotel Cloud Contact Center, Aircall is:
Easier to set up
Better at support
More usable
Categories in common with Ameyo by Exotel Cloud...:
Call Center Infrastructure (CCI)
Contact Center