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ActiveCollab

4.2
(40)

A Project Collaboration Hub for Your Team

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ActiveCollab review by jace c.
jace c.
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Verified Current User
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content

"Highlight, highlight and reprogram to make our work easier."

What do you like best?

The ethics, responsibility, punctuality and professionalism of our company are some of the fundamental principles that have characterized us from the moment we started in the business world. Keeping our work up to date has always been our standard. Reports and projects should be monitored constantly and more than once a day to ensure the sequence of actions and updates. A single day of absence from work by a worker often represented the loss of sequence and consistency of goals and objectives, having to review and reprogramming. Working with ActiveCollab has given us a lot of peace and tranquility. Now it does not cause us stress to think about vacations, not to think when you go through a free day, if there is an unexpected departure or a trip that requires some work absence and less if a rest of unforeseen appears. We are very pleased to work with ActiveCollab to the point that we have become addicted to the use of this tool. The reprogramming is now automatic, the sequences and coherences are now exact. We no longer waste time identifying and ordering chronologically since ActiveCollab thinks for us highlighting, highlighting and highlighting. Our responses and punctuality in the results have allowed us to increase the credibility and the number of clients. We are very pleased.

What do you dislike?

The communication by the chat was not attentive, the times that we requested the attention we waited a timely response and we never received it.

Recommendations to others considering the product

Do not waste time that you can dedicate to your work activities and give timely responses, implement ActiveCollab and forget to reprogram manuall.

What business problems are you solving with the product? What benefits have you realized?

The reprogramming had to be done manually every time there were unforeseen events due to unexpected absences, some permission, vacations, outings or trips, now these situations do not cause us stress because with the implementation of the tool the reprogramming is automatic.

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ActiveCollab review by tom g.
tom g.
Validated Reviewer
Verified Current User
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content

"activecollab has bad tools for mobile use and should improve them"

What do you like best?

I had an excellent start in my work with activecollab, each project achieved the expected results and the overall experience was satisfactory, but now I have traveled constantly to different countries and regions to establish different work methodologies and execute projects that have opened new business opportunities for me and that's why I was forced to use the mobile version of the program, but unfortunately the result was not as expected, it is slow and the procedures take longer than necessary, it does not have what it takes to use it in my work and generates incredible delays

What do you dislike?

Unfortunately, the mobile version of activecollab is bad, it has no versatility and it is slow, I have not managed to finish projects and manage with the same speed that I did using the program on my computer, it causes me sadness because I do not want to stop using it because the reach I have been good with the program

Recommendations to others considering the product

To avoid wasting time and mismanagement it is important to know that the program is good but its use in mobile phones is incredibly bad, it does not generate good results, it is slow and it gets stuck, I recommend taking the necessary precautions and consulting the technical service at the time of any problem because they have a service that usually gives quick answers

What business problems are you solving with the product? What benefits have you realized?

Good start achieving a deployment that few programs currently offer, I also have important synchronizations with the softwares that I have to use at work, the program has a lot of autonomy and every planning that I execute achieves with enough power to be successful and I think to get the most out of it the next months to the program

What Project Management solution do you use?

Thanks for letting us know!
ActiveCollab review by mike g.
mike g.
Validated Reviewer
Verified Current User
Review Source
content

"I can group and have important channels that by using activecollab simplify every job I do"

What do you like best?

I really like the way that allows me to group each project each information and the channels and groups when using activecollab, the need to have better results and power through the result of the projects and the managements to help the clients to meet their needs, activecollab It is ideal to determine and focus difficult tasks that have not had a good result since its platform has tools that do what is necessary for each project to be positive, I currently execute more projects and the company has better economy and planning thanks to the program

What do you dislike?

I would like the program to have a more direct menu that when entering my mobile phone does not need a lot of time to review basic things and execute simple commands since sometimes I have little time and it is necessary to make quick adjustments and adjustments but the tools make me lose time , it really is not a fault, but, although it seems an unimportant detail for me it is vital to have a better management of my time when doing my job

Recommendations to others considering the product

Undoubtedly I recommend the program in all respects is good and has given me great advantages in each of my projects and efforts, in a few months I have a high growth and my work has turned around to be better, faster and better results, it is complicated to generate good decisions to choose programs, but activecollab has tools that can be useful for almost all companies

What business problems are you solving with the product? What benefits have you realized?

What I like most about the software is the groups and the means it offers to do them, the cost is excellent and the service that the provider gives me every day, is attentive and his technical team has very good knowledge and professional to help me when I ask questions and requirements, is one of the few programs that have all these benefits and at so low cost what makes me say that they have a very good value

ActiveCollab review by jeick f.
jeick f.
Validated Reviewer
Verified Current User
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content

"should improve the tools for activecollab mobiles to have better results"

What do you like best?

I have done an integration of activecollab with wrike and other programs that I use and definitely achieve the best result I've seen in all the years that I have as a professional, the program helps me to exchange information, send files maintain real-time communication and manage projects quickly without details, it is a modern program with good development but its mobile version I do not like it is difficult to manage and the tools do not have what it takes to do all my work, that's why I complement the program with others like wrike and I get better results in my works every day, they should have this important disadvantage in the program and make future improvements

What do you dislike?

Undoubtedly the program is very good but its mobile version is a mess, the tools are slow and they also lock the icons do not have good size and sometimes it remains without doing what I want, so I only use it on my computer and that has caused me annoyance and lost time, and the truth is not because they have not improved this tool because I have often informed the support team and their response is always sorry we are working to improve our services

Recommendations to others considering the product

I recommend having more than one management program since most have failures or just some function is not sufficient for the needs of each company, for example, in this case as I said before the mobile version does not help me is bad and the complement with others programs, but for this it is necessary to know each program and its functions, what I recommend is always to try them and have a general idea of ​​what is needed before buying any service

What business problems are you solving with the product? What benefits have you realized?

I have the necessary help with the program and use it as a complement to other softwares that I use to manage projects and managements in the company, it is an acceptable program that helps me and has a good cost but it is necessary to make many improvements for the future if they really want to keep providing good services to companies

ActiveCollab review by mitchael g.
mitchael g.
Validated Reviewer
Verified Current User
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content

"I have not had any more difficulty in making reports with activecollab"

What do you like best?

I always had difficulty generating my work reports properly, and the need led me to try activecollab to do them, it never ceases to amaze me how easy it has been to generate each report with the program, with which I can make my graphs accurately, handle each of the costs and expenses always with great security achieving a better result, the program has many filters that I still can not use correctly is something that bothers me and I want them to improve, I like being able to assign permissions to clients so they have access to the desired information in real time and this allows a better relationship with each client and employee.

What do you dislike?

I do not like many of the filters that the program has since I still do not achieve its best use, but this is a simple thing if I put it on a scale with all the benefits I have had using it, so I will continue for a long time using the activecollab service

Recommendations to others considering the product

If companies want to have control over their current projects or those that already have archived and manage the information and be able to offer the client a precise information and follow-up, the program is ideal for it and I recommend it no matter how big or small your company will achieve good results and make many improvements

What business problems are you solving with the product? What benefits have you realized?

After seeing the results of each project, being able to make detailed reports and manage the results, suggesting possible solutions to the failures to have improvements in the company, are important benefits that I have with the program, I also like to be able to make configurations by mail of the tasks and managements without having to enter the application since that allows me to save time and have the same results

ActiveCollab review by ★ STACI J.
★ STACI J.
Validated Reviewer
Verified Current User
Review Source
content

"Project Management System for Project Work "

What do you like best?

Active Collab provided the opportunity to set up templates and we could copy those templates into our active projects. As a project manager, also found the Activity tab to be super helpful. You could see how things are processing within the project and what team members have been completing. It was a good way to reference back a few days or past weeks if you needed to. It's an overall easy system to dive in and start to use. We found that the system was focused mostly on the projects setup and structure.

What do you dislike?

We found Active Collab to not be as customizable around the individual team member view. This is an area we'd like to see Active Collab improve upon.

Recommendations to others considering the product

If you are looking for a project management system that provides the work you are doing (aka projects) with a focus of getting the work completed, then this will work out nicely. You can also use the Add-ons such as integrating Slack.

What business problems are you solving with the product? What benefits have you realized?

We were looking for a system that had the functionality for not only Projects but also for the team. From pulling various reports, to seeing what was due within your My Work tab on a per project basis. You can also use the Add-ons such as integrating Slack.

ActiveCollab review by Joseph H.
Joseph H.
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Verified Current User
Review Source
content

"This has been the perfect solution for our project management needs. "

What do you like best?

It has the sophistication we need and remains very easy to use. I've tried nearly every other project management software out there, and this one makes the most sense to me. It allows us to effectively collaborate with clients, and it gives us complete control over what can be seen and accessed. We use it for time tracking as well. It connects with a number of other services including Quickbooks. They really seem to listen to their users. I've asked for things and have seen them implemented. Overall, it's a great solution for us, and I'd recommend it to anyone looking to better manage their projects.

What do you dislike?

I'd like a little more flexibility in the license levels. It would be nice to pay by the user when we need extra users rather than have to bump up to a level that many more users than we currently need.

What business problems are you solving with the product? What benefits have you realized?

More efficient project management. More time spent on work, less time searching for files or waiting on emails.

ActiveCollab review by Hammy H.
Hammy H.
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Verified Current User
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content

"The de facto project management experience"

What do you like best?

The simplicity of the UX, it means that even the most technophobic of clients can easily utilize a project management system to closely collaborate with us.

What do you dislike?

Removal of the ability to change the colors that was present in the previous major version.

Waiting on a native desktop app currently so that we can access information whilst offline on our laptops and tablets, like we can with our smartphones.

Not a fan of Elastic Search as it's another thing to run. Without it, your search functionality doesn't work.

Recommendations to others considering the product

An easy to use yet powerful UX that your team will love using. It will be a good fit for the majority of usage scenarios, though developers may prefer something a little more devops oriented, perhaps even open-source too.

If self-hosting Active Collab sounds too involved for you then they also offer a brilliant software as a service version for a reasonable price.

What business problems are you solving with the product? What benefits have you realized?

We needed to manage dozens of projects simultaneously with complex requirements, and many people involved. We now get things done faster and have no communication issues.

ActiveCollab review by Ashley S.
Ashley S.
Validated Reviewer
Verified Current User
Review Source
content

"Excellent Functionality if you don't mind losing control of your brand"

What do you like best?

Simple and affordable pricing makes Active Collab a must-see tool for any small business owner. With all the strength and functionality of Basecamp for a fraction of the cost, this tool can quickly become the cornerstone of any business.

What do you dislike?

Active Collab has generally decided that marketing to the possible end-user is more important than providing their paying customers with a service that promotes their business. Active Collab has no customization options for the look and feel of the platform. If you are going to use the platform to communicate with your own customers, be aware that they will be receiving emails from active collab, with active collab branding, with only a slight mention of you and your company.

What business problems are you solving with the product? What benefits have you realized?

With Active Collab, my teams have really been able to get on the same page. It is fabulous for back end collaboration.

ActiveCollab review by Noëll T.
Noëll T.
Validated Reviewer
Verified Current User
Review Source
content

"Excellent"

What do you like best?

I have to say that Active Collab is a great alternative to people who have tried Basecamp in the past. It connects employees with clients and let them easily collaborate on their project. It works out of the box and has great service in case there's a problem.

What do you dislike?

There's always a downside on a management platform, but with Active Collab I actually haven't found one. The apps are fast and easy to use, the system is easy to operate and the server requirements are pretty standard.

What business problems are you solving with the product? What benefits have you realized?

The platform gave us a great summary of bugs, kept track of developments and is easy to communicate with our clients. Active Collab is a no brainer if you want to have a similar experience like Basecamp or Asana on your own server.

ActiveCollab review by User
User
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Verified Current User
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content

"Really great workflow solution with a pricing structure that won't be more expensive as you grow"

What do you like best?

ActiveCollab is about the only high quality workflow product that doesn't charge per user. It has a clean no-nonsense UI that is easy to stare at and use. Project, to-do's, and team management are intuitive and flexible enough to mend to all types of products and team organizations. It has customer facing views/logins, a time-tracking app, and an ever increasing amount of other integrations like Slack or Quickbooks. It is the best bang for the buck as far as workflows and project management is concerned and if you're willing to deal with a few of its fundamental quirks, you can shed a number of other apps you may be using.

What do you dislike?

ActiveCollab seems a little confused as far as being an all inclusive software that fundamentally lacks features other project management (or time management) softwares have. I wish ActiveCollab had a chat feature (although it does interact with Slack) and the time management only allows a user to time track on to-do's that they're assigned (although in the backend in the software, anyone can add a time entry to any task). Likewise there's no simple way to look at all of your projects and see them labeled by client (you have have to click a drop down tab and sort everything you'll ever need to see in a more focussed view). Reporting works similarly- there's not an easy way to create your own report (although you can save certain parameters within pre-determined reports). Some info on the reports are only viewable by downloading .csv, not in the actual app. There seems to be a few easy intuitive features like those that were dropped, or were half thought through when implemented.

Recommendations to others considering the product

Like with any project management tool, really get to know it. It will have plenty of quirks, but we found in our experience that learning how to deal with them outweighed the complexity and cost of using other apps.

What business problems are you solving with the product? What benefits have you realized?

We have solved the yearn for an inclusive project management system that stores time entries, allows multiple contractors and clients access, has some sort of customizable reporting, and on top of all of that looks good. It's pretty much in a league and price range of its own, and I think with a few minor additions could be the best project and workflow management software out there. It has allowed us to easily track projects, rates, budgets, and time entries in one place for us and our clients to see. I'm always surprised ActiveCollab isn't much much bigger than it is.

ActiveCollab review by Darius R.
Darius R.
Validated Reviewer
Verified Current User
Review Source
content

"Powerful collaborative project management, amazing UX, stellar support"

What do you like best?

We migrated to Active Collab abount 2 months ago after attempting to work with Basecamp, Trello, and NutCache.

The combination of project management, team+client collaboration, time tracking, expense tracking, and project templates, API, and accounting add-on integrations made this hard to beat.

The UX is also the best that we've come across.

What do you dislike?

We haven't found anything significant that we would improve about it so far.

The integration could be tighter more extensive with platforms like Xero, but its more than other providers are doing, and the API makes up for it.

Recommendations to others considering the product

Give it a try. Its worth the time and investigation.

What business problems are you solving with the product? What benefits have you realized?

This is allowing us to manage software, mobile, and web application development projects with team of developers which very mixed experience. The ability to create templates has been invaluable. Permission management, and client or client+ users has been really helpful. Tracking time and expenses, project goals, tasks, and deadlines has been invaluable.

The platform is really well thought and UX is WAY better than everything else we've tried.

The mobile app could use some work but its on its way.

ActiveCollab review by Joel A.
Joel A.
Validated Reviewer
Verified Current User
Review Source
content

"ActiveCollab has changed my company for the better!"

What do you like best?

I'm obsessed with ActiveCollab. My company (20+ people) lives on this platform daily. We use it for EVERYTHING. Probably the best part about it is the ability to search through tasks. Current and past. It's really easy to figure out anything at any point.

What do you dislike?

Sometimes they have bugs, not often, but when they do their support team is quick and fixes it right away.

Recommendations to others considering the product

Just do it. It's way better than everything else out there. I've explored them all.

What business problems are you solving with the product? What benefits have you realized?

We are organized. We prioritize things now. A/C is REALLY good at prioritizing with their drag and drop functionality. You just move tasks around, create deadlines, etc.

ActiveCollab review by Administrator
Administrator
Validated Reviewer
Review Source
content

"ActiveCollab is very finicky and makes everything harder. "

What do you like best?

This software, when fully functional, is awesome for client relations. We are able to upload files, google docs, and more, all into one platform. Additionally, we can send messages, create and complete tasks, and even run time reports for what we need to do. Although it has issues, it is a good software, and there is nothing out there like it.

What do you dislike?

IT IS NEVER FULLY FUNCTIONAL. There is never a day (use it daily) that Active Collab fully works. The entire thing will be down, we won't be able to upload files, and reports can all be down at different times throughout the week. It sucks because it is so great, and we rely on it to work.

Recommendations to others considering the product

Try and see if there is any other software out there that may be better for your business. Active Collab is really great, but their technical support SUCKS and it is honestly not worth integrating everything over to AC for all of those issues. I wish someone told us before we got up to our shoulders.

What business problems are you solving with the product? What benefits have you realized?

Client communications, internal communications, to obtain information about past projects, and more. We have realized that the software is fabulous, but it is SO HARD to rely on it because of the inconsistencies and poor management.

ActiveCollab review by Иван .
Иван .
Validated Reviewer
Verified Current User
Review Source
content

"Functional solution for project management"

What do you like best?

The ability to manage projects in different formats, as well as make subtasks to zacham, add files, notes. For each task list, you can assign a date or a time interval.

What do you dislike?

Sorting projects. I would like to put them in a convenient order for me. But unfortunately there is no such possibility or I did not see it.

Recommendations to others considering the product

A variety of different functions allows you to use the service as you like and according to your requirements.

What business problems are you solving with the product? What benefits have you realized?

I structured the time that was spent in the course of the day. Scheduling tasks helps you to take projects on time.

ActiveCollab review by Rick T.
Rick T.
Validated Reviewer
Verified Current User
Review Source
content

"SMB project management"

What do you like best?

This software was surprisingly easy for our small business to adopt given we had little exposure to SCRUM but a need to systematize for our rapid growth.

What do you dislike?

Had some difficulty with the app, specifically the login when using Google integration.

What business problems are you solving with the product? What benefits have you realized?

We needed to start running the business based on PMP standards given our growth patterns - couldn't have decisions and tasks owned by one person. Active collab made it easy to engage employees and get the transparency I needed as CEO.

ActiveCollab review by Somaroy G.
Somaroy G.
Validated Reviewer
Verified Current User
Review Source
content

"Awesome Project tracking system with minimal investment"

What do you like best?

ActiveCollab 5 has improved User interface and looks great and very intuitive. The provides great flexibility to include Project team members from various geo locations as well as providing to 3rd party consultants working on the projects.

ActiveCollab also offers on-premise installation option apart from the hosted SaaS model which makes it very flexible catering to companies with varied data security and clod hosting policies.

Sharing project files and assigning tasks to 3rd party consultants through single point. Overall the collaboration component has become a lot easier. Team task

What do you dislike?

The system does not have the flexibility to integrate with any thrid-party file storage like a Google Drive, Dropbox or Amazon S3 which makes it cost effective easier to manage, especially when we are using a self-hosted version.

All the files related to a specific project are not presented in a very easy to sort manner where we can navigate through files without having to dig through the tasks related to the files.

Theme/branding customization options are harder

What business problems are you solving with the product? What benefits have you realized?

Managing teams of software developers and consultants across multiple geographic locations to deliver support services to customers. The project members are not always full time employees of the same company but would need access to specific projects and files and information. All the project submissions including the code files as well as documentation are submitted, exchanged and collaborated through activecollab.

ActiveCollab review by Andrew M.
Andrew M.
Validated Reviewer
Verified Current User
Review Source
content

"Great system, a little cumbersome for self-hosted users"

What do you like best?

I like the interface, especially of ActiveCollab 5, which is massive UI/UX improvement over AC 4. The product works and feels like Basecamp, but drastically expands the functions of Basecamp with invoicing, estimates and modules that allow you to increase your collaboration with Slack. It works well out of the box, minus some of the configuration which is really ridiculous in a lot of ways.

What do you dislike?

I dislike the setup. Setting up cron jobs for the self-hosted option is a bit weird, especially when they won't run due to weird anomalies within AC. In addition, the system also has repeated issues with working well with customization; it's all Active Collab branded with little to no ability to customize colors without completely redoing portions of the system. In addition, we've had issues with the baked-in email system, which we never had an issue with in AC4, but now AC5 is creating way more problems than what its worth.

Recommendations to others considering the product

Make sure that you do the hosted version. I think it probably has to be a lot better than the self-hosted version. You're so on your own with the self-hosted version that you lose the ability to do more with what you've got going on.

What business problems are you solving with the product? What benefits have you realized?

We have solved a lot of innermost communications changes and have been more transparent with clients. Clients like the ability to pay online. We've also been able to do more with less and eliminate some roles within the typical agency model especially the traffic coordinator as a lot of it is handled as direct interaction with clients.

ActiveCollab review by Till C.
Till C.
Validated Reviewer
Review Source
content

"Great overview and interface (and much more affordable)"

What do you like best?

- interface is slick and intuitive

- notifications

- organization of tasks it more intuitive than with other software

What do you dislike?

- They had a software you could install on your own server. We had trouble installing it a couple of times. If you use the cloud version, this should not be an issue

Recommendations to others considering the product

Get on the free trial first. Then make sure you use the cards and the task details.

What business problems are you solving with the product? What benefits have you realized?

I have been working with aC for 7 years now and am very satisfied. We feel like it is just a fair deal. They don't lock you into a pricey model and it has all the functionality of a good PM system.

I use it for my next businesses as well

ActiveCollab review by Dustin B.
Dustin B.
Validated Reviewer
Verified Current User
Review Source
content

"Good tool, unreliable payment processing, inconsistent support"

What do you like best?

The calendar view and being able to assign tasks and monitor to-dos in a single calendar view is awesome.

What do you dislike?

The integration with Authorize.net has been terrible. It works, then doesn't work. Support has been very spotty too and it's taken WAY too long to get back to me several times.

Recommendations to others considering the product

For a project management software, it does the job well. If you're relying on it for invoicing, be careful.

What business problems are you solving with the product? What benefits have you realized?

It helps us manage projects, timelines, and tasks easily for each project/client.

ActiveCollab review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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Verified Current User
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content

"Great project management solution"

What do you like best?

Ability to customize the interface to adapt to the company needs. We needed the ability to have events with target dates (and assign the targets to specific people) and also be able to associate instructors/presenters with those events.

What do you dislike?

The workaround for creating an instructor/presenter record is a bit kludgy. We would like an option to be able to create a dedicated section for instructors versus lumping them into notes. it works but we can see where it could work better. Would also like to be able to create an annual calendar of just events.

What business problems are you solving with the product? What benefits have you realized?

Keeping track of multiple training events and all of the moving parts associated with the (contracts, schedules, etc).

ActiveCollab review by G2 User in Financial Services
G2 User in Financial Services
Validated Reviewer
Verified Current User
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content

"New Update is not what we needed "

What do you like best?

In it's old form, Active Collab offered our team the transparency into every project that we desperately needed. It allowed various members of the team to see what was going on at different stages of the project. I loved that it came with a desktop timer that made it really easy to track time to a certain project.

What do you dislike?

The new update did not have anything that we needed and essentially changed the entire way the system functioned. After the 2015 update, our team had to switch service because Active Collab no longer worked the way we needed it to.

Recommendations to others considering the product

The system they had before 2015 was great. The update they made in 2015 changed how the service functioned.

What business problems are you solving with the product? What benefits have you realized?

We wanted to be more open with the creative team and business teams. Active Collab was able to help us do that at one point.

ActiveCollab review by G2 User in Graphic Design
G2 User in Graphic Design
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"Overall, this is an awesome collaboration tool."

What do you like best?

It's relatively easy to use and has an intuitive interface so even some of our less tech savvy or software oriented team members can use it without an intense amount of training required.

What do you dislike?

Since it's update I've had some issues with assigning tasks to clients. Typically I assign tasks to both our employees and our clients because we require them to submit a lot of content when working with them. Lately I've had to just include them in subscriptions and it's been a little less convenient.

What business problems are you solving with the product? What benefits have you realized?

We have 2 locations (one being overseas) and it can become tricky to effectively manage projects between both teams given the time difference and other normal management struggles. The email alerts and commenting ability are helpful because even if I am not directly involved in a resolution, I can see the trail of conversation on each task specifically. Benefits I've realized mostly is just keeping each task as part of large projects as its own task makes it easy to "cross off" when completed and move on. You can see at a glance what is still pending yet you have an excellent way to dig up old archieved of finished tasks if needed as well.

ActiveCollab review by Eric G.
Eric G.
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Verified Current User
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content

"Very usefull"

What do you like best?

Very nice to get good team collaboration! Can use billing custumers too and love to know that our custumers can go in that software to give order too with custom pricing.

What do you dislike?

need more fonction to custumize our report!

What business problems are you solving with the product? What benefits have you realized?

better communication and tracking on project. Can track work time on projet too and that's really nice.

ActiveCollab review by User in Marketing and Advertising
User in Marketing and Advertising
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"Makes daily tasks easier"

What do you like best?

I am able to remember tasks easily thanks to the tagging feature. I get emailed every time someone assigns a task to me.

What do you dislike?

Sometimes I do not get emails unless I am specifically assigned to the project even though I am a member of the project.

What business problems are you solving with the product? What benefits have you realized?

Everyday problems that I face in my advertising career. With ActiveCollab I can easily chat with my team and get updates on where we stand on every task. Everything is very organized.

ActiveCollab review by Jamie G.
Jamie G.
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"EXTREMELY ORGANIZED"

What do you like best?

I love using this project to meet deadlines, see where team members are at in a project, and to communicate with them as well.

What do you dislike?

I cannot think of anything I dislike about the software.

Recommendations to others considering the product

Get all your team members on board so that there is no failure to communicate!

What business problems are you solving with the product? What benefits have you realized?

This software really helps with communication. More often then not, a team cannot run successfully without good communication, and that is where this software comes into play.

ActiveCollab review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Everything you need from a PM tool"

What do you like best?

Very robust tool with lots of features that are very easy to use, unlike many other PM tools we've previously used. Extremely simple, yet it has lots of great options that streamline our projects perfectly.

What do you dislike?

Not actually a dislike, but we've heard they're working on custom project templates. Can't wait to see how that's going to look.

What business problems are you solving with the product? What benefits have you realized?

Fantastic for controlling the workload on projects, I can see how the tasks are handled, who are my top performers, and where we are every step of the way.

ActiveCollab review by Jennifer D.
Jennifer D.
Validated Reviewer
Verified Current User
Review Source
content

"Simple and easy to use"

What do you like best?

It's easy and helps keep all your projects in one place.

What do you dislike?

You can't assign dates to sub tasks. Just assign a person responsible.

What business problems are you solving with the product? What benefits have you realized?

Task and time management

ActiveCollab review by Sahar M.
Sahar M.
Validated Reviewer
Review Source
content

"Great Experience!"

What do you like best?

Active collar is simple enough for start ups with small teams, yet has enough features that can cover all the basics as the company and team grow. It's been a great tool to organize projects and tasks.

What do you dislike?

Would have love to have more controls in budgeting projects by phases and idle the out on the computer is important so that you don't forget the timer running! Need check in and check out feature.

What business problems are you solving with the product? What benefits have you realized?

Task management and time tracking have been simplified where before it was manually done.

ActiveCollab review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source
content

"ActiveCollab for file storage and file sharing"

What do you like best?

I use ActiveCollab as a member of the research group for the management of my ongoing projects. It is a very convenient tool, that allows me showing the other member of the group my progress, intermediate results, final manuscripts.

What do you dislike?

Overall I am happy with this tool. It could be a bit complicated for the first time, there is why we had an introductory lecture on ActiveCollab.

Recommendations to others considering the product

Good tool for project management

What business problems are you solving with the product? What benefits have you realized?

Ongoing research project management, file exchange, and file storage.

ActiveCollab review by User in Graphic Design
User in Graphic Design
Validated Reviewer
Verified Current User
Review Source
content

"Active Collab for Team and Project Management"

What do you like best?

I like the ease of use with email response into a thread. I also like how you can set up private threads and public with clients.

What do you dislike?

When loading files, sometimes it gets hung-up and it takes longer than necessary.

Recommendations to others considering the product

If you hit a snag with utilizing their software, always reach out to customer service. They are quick to help you solve a problem.

What business problems are you solving with the product? What benefits have you realized?

I use active collab while managing creative projects between different creative team members and the client.

ActiveCollab review by Stuart S.
Stuart S.
Validated Reviewer
Review Source
content

"Easy To Use and Nicely Priced"

What do you like best?

I like the layout of the service. I think it's straightforward and easy to use.

What do you dislike?

I would like to have some abilities that at this point in time the service does not offer. For example, where we can add two people to a task.

Recommendations to others considering the product

Test it out and see what it does for you. Each business is different and so our their needs, so it depends on that. Active Collab works for our needs, at the right price.

What business problems are you solving with the product? What benefits have you realized?

Active Collab keeps my team organized on projects in an easy and straightforward approach.

ActiveCollab review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
content

"Used to manage complex projects"

What do you like best?

Visually it is a great tool to see all of your ongoing project (Projects Tab) at a high level.

What do you dislike?

If your projects don't follow a repeatable plan, the tasks tab can be tough to manage/interact with.

Recommendations to others considering the product

Use labels to identify an individuals or teams projects. If you're company uses Google Drive for documents, then definitely utilize the integration to add value.

What business problems are you solving with the product? What benefits have you realized?

Better organization on our projects. Ability to share status and project notes across multiple teams.

ActiveCollab review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source
content

"Very UX/UI"

What do you like best?

retainer-based clients where they are paying a fixed monthly fee for our services.

What do you dislike?

when user change devices, or reinstall, recovery password is complicate

Recommendations to others considering the product

I would recommend Active Collab to any agency looking for a good overall project management tool.

What business problems are you solving with the product? What benefits have you realized?

I would recommend Active Collab to any agency looking for a good overall project management tool.

ActiveCollab review by Meghan P.
Meghan P.
Validated Reviewer
Review Source
content

"Gets the job done"

What do you like best?

Allows a lot of information for everyone

What do you dislike?

Too disorganized sometimes task can get lost

What business problems are you solving with the product? What benefits have you realized?

Allows everyone to collab together in the office, or even out of the office

ActiveCollab review by User
User
Validated Reviewer
Review Source
content

"Good collaboration"

What do you like best?

Working for a marketing agency it was a good way to communicate across departments.

What do you dislike?

I think just some additional tabs would make the accessibility easier. Easier ways to communicate with other co workers, like messenger.

What business problems are you solving with the product? What benefits have you realized?

We needed a good CRM software for our company and we decided on this one. Keeping track of projects mainly.

ActiveCollab review by Administrator
Administrator
Validated Reviewer
Review Source
content

"Simple, effective tool"

What do you like best?

ActiveCollab helped us track time as an agency and keep track of the scope of multiple projects & clients. We tracked profitability partly with this app.

What do you dislike?

The tasks feature was not helpful for our use case

What business problems are you solving with the product? What benefits have you realized?

We tracked scope and profitability using the time tracking feature of activecollab.

ActiveCollab review by Agency in Computer Hardware
Agency in Computer Hardware
Validated Reviewer
Review Source
content

"Wonderful tool - outstanding customer support"

What do you like best?

Customer support has helped me and my team to organise several projects at once. Everybody loves to work with the tool and I am more than happy that I have found it. If I have an issue, the AC team gets back to me immediately. Thank you!

What do you dislike?

There is nothing I dislike. However, it would be nice if we could like and celebrate comments ;)

What business problems are you solving with the product? What benefits have you realized?

Customer service

ActiveCollab review by User
User
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"It is great product, however, UI can be improved."

What do you like best?

Ajax driven project management functionality, time logging, task creation, comments etc.

What do you dislike?

It is not that I do not like the UI, but I feel it can be improved.

What business problems are you solving with the product? What benefits have you realized?

Task Management, Project Management, Time Logging & Tracking against projects. I have realised that we save a lot of time by proper management.

ActiveCollab review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source
content

"Reliable ticket managment system"

What do you like best?

Easy to customize for the unique needs of our organization

What do you dislike?

I'd like to see better integration into Git

Recommendations to others considering the product

Since the product is somewhat open source, a large part of its value depends on how it is managed internally within your organization. Regularly updating and refining the implementation is key to not get left behind.

What business problems are you solving with the product? What benefits have you realized?

Internal process and communication, engineer and gatekeeper ticket routing/management

Kate from G2

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* We monitor all ActiveCollab reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.