ActiveCollab Reviews & Product Details

ActiveCollab is the work management platform for agencies and service businesses — from the first task to the paid invoice, in one place. Plan projects in List, Kanban or Gantt view, track time on every task with a built-in stopwatch, manage workload and capacity, and turn tracked time into estimates, invoices and profitability reports. Budgets, expenses, billable rates and online payments (Stripe, PayPal) are built in — no bolt-ons. Bring clients inside: client seats are unlimited and free on every plan, with their own view of progress, files and approvals, so feedback stops living in email threads. Connect the tools you use — Google Drive, Dropbox, Slack, Zapier, QuickBooks — and let your AI assistant work in your workspace through the built-in MCP server. Available in the cloud or self-hosted on your own server. 14-day free trial, no credit card required.

Seller

Active Collab

Discussions

ActiveCollab Community

Languages Supported

Czech, German, English, French, Croatian, Hungarian, Italian, Japanese, Lithuanian, Dutch, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Serbian, Swedish, Turkish, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Miriam Kljajic

Pricing

Pricing provided by ActiveCollab.

Plus

$15.00

3 Users Per Month

Pro

$11.00

1 User Per Month

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 97 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Month

ActiveCollab Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is ActiveCollab, and what problem is it built to solve?

ActiveCollab is project management software for agencies, consultancies, and other service businesses that do client work. It brings projects, tasks, time tracking, workload planning, budgets, estimates, and invoicing into one workspace, with clients able to join for free on every plan; it runs in the cloud or as a self-hosted edition.

What languages does ActiveCollab support?

ActiveCollab supports 20 languages, including Chinese (Simplified), Croatian, Czech, Dutch, English, and others.

What company sizes and industries is ActiveCollab the best fit for?

ActiveCollab is used across small and mid-sized organizations, with positive experiences clustering in these company-size and industry segments:

Small businesses: Teams with 50 or fewer employees are a prominent group.
Mid-market: Organizations with 51–1,000 employees are also well represented.
Marketing and advertising: A leading industry segment, often using the product to coordinate client work.
Software and design: Computer software, design, and graphic design teams also feature prominently.

What customer support options does ActiveCollab provide, and how do users find the overall support experience?

ActiveCollab provides direct support and self-service help, and users describe the experience as mixed. Support includes live chat and video calls at no extra cost, along with email help and self-service resources. Users appreciate prompt, helpful responses, while others have encountered delays or inconsistent assistance.

What is the experience like for teams switching to ActiveCollab from another tool?

Teams have moved to ActiveCollab for a simpler, more affordable way to manage projects, tasks, and client collaboration in one place. It has served as an alternative to tools such as Jira, Trello, Basecamp, and Wrike, with users valuing its easier workflows, broader project-management functionality, and self-hosting option. The transition has felt straightforward for teams seeking a more intuitive setup, though ActiveCollab’s fit depends on whether its task and planning workflows match their needs.

What features or capabilities could make ActiveCollab even more useful?

More flexible reporting and project views would make ActiveCollab easier to adapt to different teams and management needs. Users would benefit from improvements in areas like:

Reporting and dashboards: Add more detailed, customizable reports and clearer visual summaries of project progress.
Task assignment: Allow tasks to be assigned to multiple people and give subtasks more independent scheduling options.
Mobile experience: Make mobile workflows faster and more consistent with the desktop experience.
Search and organization: Improve filtering, sorting, and file organization so teams can find project information more easily.

G2 reviews are authentic and verified.

Here's how.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

2/24/2022

"The goto CRM platform for starters"

4/5

What do you like best about ActiveCollab?

The interface is easy to use. The learning curve is not very steep. Spend only 1-2 hours to get started easily without any hassle. The separation between tasks and discussions is very helpful. Review collected by and hosted on G2.com.

What do you dislike about ActiveCollab?

The platform is half CRM and half issue board, hence it is jack of all and master of none. The main focus should be either on CRM or issue board and the other thing can be presented as an addon. Review collected by and hosted on G2.com.

Recommendations to others considering ActiveCollab:

Easy to use and simple to understand. Happy to recommend it to those who are small and looking for a CRM platform. Review collected by and hosted on G2.com.

What problems is ActiveCollab solving and how is that benefiting you?

We are using the active collab platform as our only CRM tool. We onboard our customers to the platform, and from there on, the support team takes over for both technical and business communication. Being easy to use and simple learning curve, the support team can be scaled without worrying about the deep orientation of the platform to the new hires. Review collected by and hosted on G2.com.

Hussain B.

Project Manager

Small-Business (50 or fewer emp.)

2/14/2022

"Universal tool for time tracking, collaboration, task management, Gantt Chart creation, and Reports"

4.5/5

What do you like best about ActiveCollab?

Project Creation is easy, Task creation, and Task List Creation is easy and simple, you can get any type of reports, be it resource-based or project-based, this tool covers it all Review collected by and hosted on G2.com.

What do you dislike about ActiveCollab?

It's not UX friendly at Project Management tools like Gantt/Timeline, though it creates it, but its extremely hard to follow it. Rest, everything is great. Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos

Small-Business (50 or fewer emp.)

1/10/2022

"Good software for tracking scrum tasks, but with some quirks"

4/5

What do you like best about ActiveCollab?

It's a great tool for tracking our project management tasks as part of our weekly scrums. I can see what everyone is working on in my sprint, add notes, track time, and categorize it appropriately. Review collected by and hosted on G2.com.

What do you dislike about ActiveCollab?

I wish Active Collab would learn the proper categories for each task. I find that I have to switch back and forth a lot since I work with a lot of different categories. Review collected by and hosted on G2.com.

Recommendations to others considering ActiveCollab:

Good for the desktop. Mobile app is a little more clunky and less intuitive Review collected by and hosted on G2.com.

What problems is ActiveCollab solving and how is that benefiting you?

We are able to see what our team is working on at any given time and what is assigned to us. If multiple people are working on a project, we can see notes as well. Review collected by and hosted on G2.com.

Jolie H.

Visual Space & Training Manager

Mid-Market (51-1000 emp.)

11/23/2021

"Great project management platform"

4.5/5

What do you like best about ActiveCollab?

The way projects are organized makes information easy to access for both internal and external partners. Tasks, discussions and notes are all clearly delineated. Review collected by and hosted on G2.com.

What do you dislike about ActiveCollab?

While this is a great platform, it can be difficult to manage all of the uploaded files. Having a "files" area where every attachment uploaded automatically appears is great, but the ability to sort them by type would be very helpful. Review collected by and hosted on G2.com.

Verified User in Design

Mid-Market (51-1000 emp.)

10/15/2021

"Good time tracking, hard to search and run past reports"

3.5/5

What do you like best about ActiveCollab?

We use ActiveCollab primarily for time tracking. I like that you can assign a task as non-billable or billable by default. It's also easy to see what hours you've tracked and where those hours were tracked to. Review collected by and hosted on G2.com.

What do you dislike about ActiveCollab?

A lot of my job involves quoting future projects, and I like to look at past project time reports to help with this. I find that really difficult to do in ActiveCollab's new interface. I sometimes need to pull a particularly old project, possibly several years old, from a list of hundreds of projects. I may not know the exact name of it. From there, I need a list of the time entries. I use the legacy time report to do this, but it's not easy.

I also wish that ActiveCollab supported assigning different billing rates at the project level. For example, I have an internal project that runs at a discounted billing rate. I bill as a web designer. I wish that the web designer rate could change on that project instead of remembering to bill a different rate every time. Or, if a project could have a default billing rate set, that would be easier too. Review collected by and hosted on G2.com.

Doolitha S.

Software Engineer

Computer Software

Small-Business (50 or fewer emp.)

7/21/2021

"One of the best project Tool"

5/5

What do you like best about ActiveCollab?

It's effortless to use. It didn't take a long time to adapt to the platform. It has all the features needed for a perfect project management system. We were able to plan ahead of all of our tasks and assign them with deadlines and also to implement sub tasks. Review collected by and hosted on G2.com.

What do you dislike about ActiveCollab?

Nothing yet to dislike. I will update if there is a problem. So far, so good. and for the improvemtn I think they should bit more improve their user interfaces. It didnt affect me but its someting to think about in the future. Review collected by and hosted on G2.com.

Recommendations to others considering ActiveCollab:

I can recommend this platform to others who need good project management software. It was a good choice for us. Review collected by and hosted on G2.com.

What problems is ActiveCollab solving and how is that benefiting you?

It already had few templates that I already needed. So I was able to complete our tasks and implement them for our benefit using those templates. Also it helped us to monitor the progress of each and every task for a better project delivery. Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring

Mid-Market (51-1000 emp.)

1/20/2022

"Easy to use Project Management tool"

5/5

What do you like best about ActiveCollab?

Keeping all the communications in a single thread. There's no need for losing an email from a back and forth conversation. Also, the files upload are all in high resolution. Review collected by and hosted on G2.com.

What do you dislike about ActiveCollab?

The timer for timetracking on each task is inaccurate. And it doesn't translate to data-driven analysis. Also, it kinda cluttered in terms of tagging and organizing each tasks per period. Review collected by and hosted on G2.com.

Recommendations to others considering ActiveCollab:

Use Clockify for time-tracking, and keep your notifications on for reminders. Review collected by and hosted on G2.com.

What problems is ActiveCollab solving and how is that benefiting you?

Communication. As mentioned, I'm having problems in emails getting lost when you got a lengthy conversation about a project. ActiveCollab serves as a well-documented conversation thread. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/30/2022

"Helpful with organizing but too many tasks"

3/5

What do you like best about ActiveCollab?

Easy to navigate and assign tasks but no way to do recurring tasks by day Review collected by and hosted on G2.com.

What do you dislike about ActiveCollab?

Layout is not easily formatted and colors clash Review collected by and hosted on G2.com.

Recommendations to others considering ActiveCollab:

Easy to understand and manage multiple projects Review collected by and hosted on G2.com.

What problems is ActiveCollab solving and how is that benefiting you?

It gives access to everything and has a lot of storage capabilities. Helps us manage accounts and set up daily, weekly, and monthly assignments. Easy to tag other team members Review collected by and hosted on G2.com.

Chloë M.

Search Engine Marketing Specialist

Small-Business (50 or fewer emp.)

12/2/2021

"Active Collab- Daily User"

3.5/5

What do you like best about ActiveCollab?

I like how you can track your time and see what you've done. I also like how you can see the layout of your week! Review collected by and hosted on G2.com.

What do you dislike about ActiveCollab?

I dislike how it is not in alphabetical order and it's easy to miss tasks! Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

12/1/2021

"It's okay and functional but there are a lot of bugs"

3.5/5

What do you like best about ActiveCollab?

I like the look. It's very modern and clean. Review collected by and hosted on G2.com.

What do you dislike about ActiveCollab?

There are so many bugs. From time allocations not loading in workload view (which they took forever to roll out). When searching for a project, old and completed projects clog up the autofill results so it's hard to find what you're looking for quickly. Most recently, we have tasks acting like they have dependencies when they in fact, do not. Review collected by and hosted on G2.com.