--- title: ActiveCampaign Reviews meta_title: 'ActiveCampaign Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14780 reviews by the users' company size, role or industry to find out how ActiveCampaign works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 14780 scale: '5' date_modified: '2026-08-15' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # ActiveCampaign Reviews **Vendor:** ActiveCampaign **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.4/5.0 **Total Reviews:** 14,780 ## About ActiveCampaign ActiveCampaign is the autonomous marketing platform built to transform how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Effortlessly integrate with 1000+ apps, uncover deep performance insights, and optimize your workflows so you win every day. - Autonomous marketing Built on the foundation of marketing automation, fuel your marketing strategy and customer journeys with AI-driven execution, optimization, and insight at every step. - AI agents Run entire marketing campaigns through simple prompts, backed by Active Intelligence. - Cross-channel marketing Reach prospects and customers wherever they are, with email, SMS, WhatsApp, and more. - On-brand, personalized content Creative tools that deliver professional, conversion-ready designs for email and landing pages. - CRM Track, manage, and automate your sales process. - 1000+ apps & integrations Connect ActiveCampaign to your favorite tools. ## ActiveCampaign Pros & Cons **What users like:** - Users find ActiveCampaign's interface **easy to use** , enhancing communication and engagement with its versatile features. (848 reviews) - Users value the **powerful automation features** of ActiveCampaign, enhancing engagement and streamlining marketing efforts effectively. (787 reviews) - Users appreciate the **automation features** of ActiveCampaign, which streamline marketing activities and enhance customer engagement. (654 reviews) - Users love the **powerful automation capabilities** of ActiveCampaign, enhancing customer engagement effortlessly and efficiently. (621 reviews) - Users appreciate the **user-friendly automation and integration features** of ActiveCampaign, enhancing customer engagement and targeting. (574 reviews) - Users value the **user-friendly email editor and seamless integrations** that enhance their marketing efforts effectively. (521 reviews) - Helpful (498 reviews) - Intuitive (474 reviews) - Integrations (422 reviews) - Marketing Automation (417 reviews) **What users dislike:** - Users face a **learning curve** with ActiveCampaign, needing extra support to master its powerful features efficiently. (419 reviews) - Users find ActiveCampaign **expensive** , especially for startups, making it challenging for some customers to justify the cost. (403 reviews) - Users find the **missing features** in ActiveCampaign limit their automation testing and client information collection capabilities. (388 reviews) - Users find the **limited features** of ActiveCampaign frustrating, desiring more customization and easier access to key metrics. (294 reviews) - Users find the ActiveCampaign platform **not intuitive** , making learning and setup time-consuming and challenging to navigate. (280 reviews) - Steep Learning Curve (238 reviews) - Learning Difficulty (230 reviews) - Poor Customer Support (217 reviews) - Limitations (216 reviews) - Email Issues (178 reviews) ## ActiveCampaign Reviews ### 1. Excellent Automation for Intuitive Email Sequences and Consistent Templates **Rating:** 4.5/5.0 stars **Reviewed by:** Sam A. | Franchise Support, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about ActiveCampaign?** The automation capabilities are excellent. Building out complex email sequences is intuitive and powerful. The ability to manage and distribute templates across our franchise network has been a huge time saver and keeps our communications consistent. **What do you dislike about ActiveCampaign?** The learning curve can be steep for new users and the reporting and analytics could be a lot better and more robust. **What problems is ActiveCampaign solving and how is that benefiting you?** It solves the challenge of managing consistent, timely communications across a large and growing franchise network. Automations handle the heavy lifting so our team isn't manually sending every email, and templates keep messaging on-brand across all of our locations. ### 2. Clean Role-Based Access Control and a Very Useful Sandbox Environment **Rating:** 4.0/5.0 stars **Reviewed by:** charan T. | engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2026 **What do you like best about ActiveCampaign?** in Active campaign, role based access control is cleanly implemented. i can restrict access to specific features or data based on the user roles which keeps the whole environment secure and prevents any accidental changes. It offers me a strong level of customization without overwhelming the end user. the availability of sandbox environments is extremely useful. It allows me to test new automations, integrations and workflow changes without risking any disruptions in production. **What do you dislike about ActiveCampaign?** I haven't encountered any pain points worth calling out. **What problems is ActiveCampaign solving and how is that benefiting you?** It solves the problem of broken follow ups by automating multi step processes that previously required manual intervention. It automates everything i could possibly think off. Now things happen on time, data stays organized and i spend less time chasing small tasks. It takes care of my reminders and customer updates automatically. it improves my customer experience by ensuring communication is timely and relevant. ### 3. Active Campaign is a Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Donald G. P. | Director, School of Business' Weekend MBA Program, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about ActiveCampaign?** ActiveCampaign is the lifeblood of my business. Without it, my marketing efforts would not be nearly as successful and I would not be able to message my program prospects with relevant information on a timely basis. And Active Intelligence is like having a market researcher, copywrite, graphic designer, and consultant on my marketing team. **What do you dislike about ActiveCampaign?** Although I am able to obtain the information I need, the reporting function seems a little clunky. On the creative side, Active Intelligence doesn't seem to have much creativity when designing a campaign. **What problems is ActiveCampaign solving and how is that benefiting you?** My primary reason for moving to Active Campaign was deliverability and open rates. According to recent statistics, my previous CRM averaged 47% deliverability while ActiveCampaign averaged in the high 90s. My open rate languished in the mid- to upper teens and then doubled when I started using ActiveCampaign. ### 4. ActiveCampaign is overall a user-friendly platform which we use for sending out mass emails **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2024 **What do you like best about ActiveCampaign?** I like how modules & graphics can be saved for later use. I also like the ability to send out Test emails to my team before sending out a campaign. We also ended up in a tricky renewal situation, which the Customer Support team helped us resolve, which we were very appreciative for and it ultimately kept us with ActiveCampaign. **What do you dislike about ActiveCampaign?** The subject lines for linked emails sometimes do not work perfectly, requiring the email & subject to be entered in again. Also, I wish there was an Excel export option for clicks on emails, and wish that I could send out more than 5 Test emails at a time (I send out Tests to my 6 colleagues, over the 5 Test email limit). I've also found that scheduled emails sometimes don't send out on their own, requiring me to send them manually. Last thing, we tried using Custom Reporting but didn't find it useful due to the fields only pulling actions that DID happen (like a contact did click/open an email in a given period of time), when we would have found more use of data for things that DID NOT happen (like the contacts who have not clicked/opened an email in a given period of time). I submitted this as an idea to the engineering team. **What problems is ActiveCampaign solving and how is that benefiting you?** Having a home to store our email templates & email database is a huge help. ### 5. Great automation at scale, but support can be slow when it matters **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about ActiveCampaign?** ActiveCampaign is a strong all-in-one marketing automation platform. We use it with around 70,000 contacts and find the software reliable and easy to work with day to day. The automation builder is the standout feature: it’s very powerful for creating complex, behavior-based journeys, segmentation, and lifecycle campaigns that scale. **What do you dislike about ActiveCampaign?** Support during critical incidents can be disappointing. We had a major issue where we needed a fast resolution, and we felt left on our own by support at the time. When the platform is mission-critical, responsive help in urgent situations is essential, and that experience hurt our confidence. **What problems is ActiveCampaign solving and how is that benefiting you?** ActiveCampaign helps us centralize and automate our email marketing and lifecycle communication for a database of around 70,000 contacts. It solves the problem of sending the right message at the right time by using segmentation, tagging, and behavior-based triggers instead of manual one-off campaigns. The biggest benefit is efficiency and consistency: automations handle lead nurturing, onboarding, follow-ups, and re-engagement at scale, which saves our team a lot of time and reduces manual errors. It also improves campaign relevance, because we can tailor messaging based on user actions and attributes, leading to better engagement and more reliable outcomes from our marketing efforts. ### 6. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2025 **What do you like best about ActiveCampaign?** Easy to create newsletter, add emails, unsubscribe, create pipeline deals, etc. Everything is straight forward and easy to use. **What do you dislike about ActiveCampaign?** Have had to put coaches in as admins because not all contacts tagged to them could be seen by them. **What problems is ActiveCampaign solving and how is that benefiting you?** No issues being worked on but having issues getting a list into an automation that I need to try to work through. ### 7. Everything in one! **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa A. | Christian Author & Speaker, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2017 **What do you like best about ActiveCampaign?** I like that Active Campaign offers so many features in one platform that so many other programs do not contain. **What do you dislike about ActiveCampaign?** There isn't much that I dislike about Active Campaign. I guess the price of the upgrade is a bit above my budget, but that's it. **Recommendations to others considering ActiveCampaign:** You can't go wrong. **What problems is ActiveCampaign solving and how is that benefiting you?** I am able to keep everything separated by projects and lists and still use all the features that I need without limitations. ### 8. Easy Website Integration That Just Works **Rating:** 4.5/5.0 stars **Reviewed by:** Iago V. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about ActiveCampaign?** I like the easy integration at my website **What do you dislike about ActiveCampaign?** The learning curve is steep; at first, it is difficult to learn to use it correctly. **What problems is ActiveCampaign solving and how is that benefiting you?** It helps me in the acquisition and management of leads for launches. ### 9. Simple to use, effective, always improving **Rating:** 4.0/5.0 stars **Reviewed by:** Brad S. | Public Speaker / Podcast Host, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about ActiveCampaign?** We use AC mostly for email newsletters and event invitations. Their campaign and automation builder is easy to use with lots of options. It does everything you would need it to do in a email service, plus they offer landing pages which are versitile and getting better regularly. Customer support is easy to get thru a chat and email. Integrates with Zapier to make things very easy as well for other projects. **What do you dislike about ActiveCampaign?** I would like to use FB Conversion API on landing pages, that does not seem to be available outside of just the pixel code. **What problems is ActiveCampaign solving and how is that benefiting you?** AC solves our need to stay in front of our list with ease of email campaigns. ### 10. ActiveCampaign’s Streamlined Email Campaigns With Actionable Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Abbie A. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about ActiveCampaign?** I like how easy ActiveCampaign is to use, especially combined with the built-in AI intelligence that helps streamline workflows. The ability to save and reuse modules within campaigns is a huge time-saver, and it’s great that they’re consistently adding new capabilities to make the platform even more powerful. **What do you dislike about ActiveCampaign?** The only downside I’ve noticed with ActiveCampaign is an issue with call-to-action links tied to our telephone number, where users seem to need to press and hold rather than simply click. Aside from that, everything has been great. **What problems is ActiveCampaign solving and how is that benefiting you?** ActiveCampaign helps me easily send and track email campaigns, keep our patients informed about the latest trends, and gain valuable insights into how our campaigns are performing. ### 11. Powerful, Usable Automations for B2B Newsletters and Lead Nurturing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about ActiveCampaign?** We use ActiveCampaign mainly for newsletters and lead capture, and it offers a solid balance of power and usability for a mid-size B2B setup. The visual automation builder makes it straightforward to create flows for sign-ups, onboarding, and lead nurturing without needing developer support. The built-in forms and email designer help us launch new lead-capture points quickly while keeping our messaging consistent across touchpoints. Segmentation and automation rules also give us enough flexibility to trigger relevant messages based on behaviour and profile data, which is important for our audiences. **What do you dislike about ActiveCampaign?** The interface can feel a bit cluttered and inconsistent, which makes onboarding new colleagues slower than it needs to be. The reporting and analytics are serviceable, but they aren’t very flexible when you want to combine email performance with form and lead data in a single view. Navigation between automations, lists, and reports can also feel unintuitive at times, so you end up spending extra time clicking around just to find what you need. To their defence, the UI has recently been updated, which makes it much smoother overall, but it does take some time to adjust to. Also, the integration into outlook, making sure to keep track of emails sent to contacts, is very manuel. **What problems is ActiveCampaign solving and how is that benefiting you?** ActiveCampaign helps us centralize newsletters and lead capture in a single platform, rather than stitching together multiple tools. We can capture leads through forms and pop-ups, route them into the right lists and automations, and automatically trigger onboarding or nurture sequences. This cuts down on manual work for the marketing team and reduces the risk of leads slipping through the cracks between systems. It also makes it easier to keep always-on campaigns running, supporting sales with a steady flow of qualified, warmed-up leads. ### 12. Impressive and Powerful Automation/ CRM Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Raj S. | marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2026 **What do you like best about ActiveCampaign?** Love the automation and ready-made recipes to get started, email and sales funnel reports are all amazing. The seamless flow of leads from emails to sales pipelines and then execution works very well. We manage 4 brands in our company all through AC for newsletters and lead generation. **What do you dislike about ActiveCampaign?** From time to time there are some glitches but they get resolved within a day. **What problems is ActiveCampaign solving and how is that benefiting you?** Regular, personalised emails to leads with clever automation, saving marketing time. lead analysis using scoring methods to highlight hot leads, saving time for our sales team. ### 13. Why and How I use ActiveCampaign **Rating:** 4.5/5.0 stars **Reviewed by:** John E. W. | Tax & Business Financial Advisory * Here's How to Beat the IRS Legally!, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about ActiveCampaign?** ActiveCampaign is very easy to use and they have quite a few educational events and learning activities so that you can enhance your knowledge and skills in learning ActiveCampaign to growing your business and communicating with your customers/clients **What do you dislike about ActiveCampaign?** Well maybe not a dislike in a sense but there is a lot to learn to use the ActiveCampaign to the maximum extent possible in your business and get the full benefit of its power. But once you get over the initial setup it is mostly just exploring new functionality to create greater efficency. **What problems is ActiveCampaign solving and how is that benefiting you?** ActiveCampaign helps me keep up with the marketing campaign activities and communications with my clients in an orderly way. ### 14. Useful for CMOs of startups like myself **Rating:** 5.0/5.0 stars **Reviewed by:** Jose Manuel R. | CMO and co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2025 **What do you like best about ActiveCampaign?** As the CMO and founder of Audemic, what I appreciate most about ActiveCampaign is how seamlessly it integrates marketing automation with CRM capabilities. It allows us to create highly personalized customer journeys without needing a large marketing ops team. The segmentation and automation features are incredibly powerful. We can trigger email sequences, in-app messages, or nurture flows based on user behavior, which helps us deliver relevant content at the right time. I also value how flexible the platform is, me & my team can run everything from lead nurturing and customer onboarding to retention campaigns within a single system. This saves us time and ensures our communication feels consistent across touchpoints **What do you dislike about ActiveCampaign?** The platform can feel overly "complex" at times, especially when setting up advanced automations or integrating with external tools. The UI isn’t always as intuitive as it could be... (I think this is a share feeling among AC users as far as I know from other startup founders of my net) It takes a learning curve to unlock its full potential. Additionally, reporting and analytics could be more robust. For a data-driven marketing team like ours, we often find ourselves exporting data or relying on external tools to get deeper insights into campaign performance and user behavior. **What problems is ActiveCampaign solving and how is that benefiting you?** ActiveCampaign helps us solve one of the biggest challenges we face as a growing startup — scaling personalized communication without losing the human touch. As a CMO, I need to ensure every interaction with our users feels relevant, timely, and consistent across channels. ActiveCampaign allows us to automate much of that while still keeping messages tailored to individual user behaviors and needs. It also bridges the gap between marketing and sales by combining automation with CRM functionality. That’s been invaluable for aligning our teams, tracking leads, and managing our customer lifecycle in one place. Overall, it’s especially useful for startup CMOs like myself, because it provides enterprise-level automation and segmentation capabilities in an accessible, cost-effective way. It lets us focus on strategy and growth rather than getting bogged down in manual marketing tasks. ### 15. Very flexible with many individual settings **Rating:** 4.0/5.0 stars **Reviewed by:** Natascha R. | Psychologin, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about ActiveCampaign?** A lot is possible to do. Very individual settings. **What do you dislike about ActiveCampaign?** It is relatively expensive and quite complex at the beginning. **What problems is ActiveCampaign solving and how is that benefiting you?** Mail can be easily sent, automations, tags ### 16. Okay platform - good features, but not responsive to customers. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about ActiveCampaign?** The team members were eager to help when I wanted to cancel **What do you dislike about ActiveCampaign?** There are constant bots requesting access to our list - currently, over 300K. It's a lot of effort to clean them out regularly. Only recently did I find out that's not normal. The team did offer to assist when I told them emails were not being delivered, though the system said they were. **What problems is ActiveCampaign solving and how is that benefiting you?** It actually created problems by not having a way for us to log into our account when we got locked out during the holiday season. It took weeks of back and forth before we were let in mere days before Christmas. By then, our resolve had been crushed, and our busiest revenue-building season of the year was already over. It almost cost us the company. I was surprised no one even offered to refund our month's fee, even though we couldn't get in. ### 17. Best-in-Class Pipeline Options That Work Beautifully **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2026 **What do you like best about ActiveCampaign?** The pipeline options are the best and work very well. The automation function is very good also. **What do you dislike about ActiveCampaign?** The reporting can sometimes be difficult to find what you are looking for. The campaign design can be difficult for just copy and pasting into Active Campaign. **What problems is ActiveCampaign solving and how is that benefiting you?** They make the task of sending out bulk emails or newsletters very easy. ### 18. Flexible Platform with Strong Integration Capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Antonio O. | Director International Area, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about ActiveCampaign?** Flexibility and capacity to develop integrations **What do you dislike about ActiveCampaign?** Some integrations are not possible with the native form and it is better to employ MS Forms or other forms **What problems is ActiveCampaign solving and how is that benefiting you?** Marketing campaigns ### 19. Powerful Automation, Steep Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Kumar A. | Marketing Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about ActiveCampaign?** I really like ActiveCampaign's powerful automation builder combined with CRM features. It lets me create highly personalized email journeys based on user behavior, which makes campaigns more effective and scalable. It's great for automating lead nurturing, customer journeys, and segmentation, helping me engage with the right audience at the right time, improving conversions. **What do you dislike about ActiveCampaign?** It's a little complex for beginners, especially setting up advanced automations. The learning curve is a bit steep. Also, the pricing increases as the contact list grows, which is a little concern for startups. **What problems is ActiveCampaign solving and how is that benefiting you?** ActiveCampaign automates email marketing and follow-ups, solves the issue of fragmented processes, nurtures leads, personalizes customer journeys, and aids segmentation to engage the right audience, boosting conversions. ### 20. Robust Automation and CRM Integration You Can Trust **Rating:** 3.5/5.0 stars **Reviewed by:** Sara D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about ActiveCampaign?** I love the automation capabilities, as well as the CRM integration. It is robust, but once it's set up, I trust it can just run and do what I need it to do, while providing data and insight into my readers' and customers' behaviors. **What do you dislike about ActiveCampaign?** Biggest downsides for me are that the email designer and form designer are a bit outdated, especially compared to other platforms. I also do not care for the AI chatbot for help and support, I appreciated the days of being able to talk to a live representative when I first signed up. **What problems is ActiveCampaign solving and how is that benefiting you?** ActiveCampaign gives me time back by relying on the automations and customer tracking. ### 21. Powerful Email Automations, Segmentation, and Analytics in ActiveCampaign **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about ActiveCampaign?** The email automations, and segments. I also like the reporting and analytics available to me Yes it is **What do you dislike about ActiveCampaign?** There's not much that I do not like about ActiveCampaign, I think it is a great platform to be honest **What problems is ActiveCampaign solving and how is that benefiting you?** It increasing my touchpoints with my customers and allows me to communicate with my customers effectively ### 22. Easy to Use, Feature-Rich, and Saves Us Tons of Manual Work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about ActiveCampaign?** I find it fairly easy to use, and it has a lot of features that are easy and fun to use. It saves us a ton of manual work **What do you dislike about ActiveCampaign?** The form submission report should have a full registration backup, even if you eliminate the contact from the database. **What problems is ActiveCampaign solving and how is that benefiting you?** I am unaware of current issues and how thery are being resolved ### 23. Easy funnel automation, but web integration could be improved. **Rating:** 5.0/5.0 stars **Reviewed by:** Norberto M. | Consultor, coach formador. Consultant, coach, trainer., Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about ActiveCampaign?** The ease of creating and automating funnels. **What do you dislike about ActiveCampaign?** The integration with the web. Web integration. **What problems is ActiveCampaign solving and how is that benefiting you?** For now, I only have automated funnels; I haven't yet expanded the platform's activity with WhatsApp integration, something I'm very interested in. So far, I don't have many objections, and I know I'll get much more out of it in the future. It might be interesting to share tutorial content in Spanish, something that would be very important to me. ### 24. Comprehensive, Connective, but Setup-Intensive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2017 **What do you like best about ActiveCampaign?** I liked ActiveCampaign's ability to run auto responses at scale. It was great that it could connect via Zapier to other parts of our business, allowing us to link with our CRM and seamlessly integrate email campaigns when people provide their email addresses through our lead magnets on social media. **What do you dislike about ActiveCampaign?** It took a while to set up because it is pretty comprehensive. And in the end, we moved from ActiveCampaign to a lighter weight autoresponder with less functionality, which suited us and was cheaper. **Recommendations to others considering ActiveCampaign:** Cheap, effective, well-supported **What problems is ActiveCampaign solving and how is that benefiting you?** I used ActiveCampaign for autoresponders and CRM in our digital marketing business. **Official Response from Jessie Deschane:** > Hi there! Thank you so much for taking the time to write us a review! We're so happy to hear you're enjoying the platform. We'd also recommend joining our forum or Facebook group where you can ask questions to other users and see how they've accomplished things in ActiveCampaign. They're both very collaborative communities! Facebook group: www.facebook.com/groups/activecampaign.community Forum: community.activecampaign.com Thank you again! Your friends at ActiveCampaign ### 25. it's a great tool,however should have more options 2 schedule calls w/ employees for check ins. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about ActiveCampaign?** emails and number of feautures is good to use. **What do you dislike about ActiveCampaign?** the lack of support and having more access to training.. as someone who has has marketing background i think tis crucial for someone to be able to have training or at least onboarding **What problems is ActiveCampaign solving and how is that benefiting you?** It’s been benefiting us, and it’s an easy tool for sending out emails. ### 26. Powerful Automation, Intuitive Segmentation **Rating:** 4.0/5.0 stars **Reviewed by:** Ashish J. | Writing , Writing and Editing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about ActiveCampaign?** I use ActiveCampaign for email marketing, marketing automation, and CRM. I like its powerful automation capabilities combined with ease of use. The visual automation builder makes creating complex customer journeys simple without heavy technical effort. I really appreciate the advanced segmentation, allowing for highly personalized messaging based on user behavior and engagement. The built-in CRM, detailed reporting, and wide range of integrations keep all marketing and sales activities in one place. ActiveCampaign saves time, improves campaign effectiveness, and makes it easier to scale marketing efforts efficiently. The automation capabilities add value by running end-to-end customer journeys automatically, and the CRM provides a clear view of each contact’s history, enhancing marketing and sales alignment. Detailed reporting gives actionable insights into campaign performance and ROI, enabling data-driven decisions. Altogether, these features streamline workflows, improve personalization, and make ActiveCampaign a highly effective marketing platform. **What do you dislike about ActiveCampaign?** While ActiveCampaign is a powerful platform, there are a few areas that could be improved. The learning curve for more advanced automation and segmentation can be a bit steep for new users, and sometimes building complex workflows requires careful planning to avoid mistakes. Reporting is robust, but customizing certain reports or visualizing multi-step automation performance could be more intuitive. Additionally, the pricing can be a bit high for smaller teams as contact lists grow. **What problems is ActiveCampaign solving and how is that benefiting you?** I use ActiveCampaign to automate customer journeys, segment audiences, and run targeted email campaigns. It solves issues with manual emails, inconsistent segmentation, and provides a unified view of customer interactions, improving engagement, conversion rates, and reducing manual effort. ### 27. Great for automation connecting to a wide variety of applications **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about ActiveCampaign?** CRM automations and emails all in the same place **What do you dislike about ActiveCampaign?** Sometimes the software glitches or has tech issues which disrupt our business. Also would be much better if the search process allowed for more than 20 search elements to be used. **What problems is ActiveCampaign solving and how is that benefiting you?** It allows us to automate all our customer facing processes and some operational processes. ### 28. Advanced Automation with Seamless CRM Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Md I. | Executive **Reviewed Date:** January 13, 2026 **What do you like best about ActiveCampaign?** I really appreciate ActiveCampaign for being a powerful marketing automation platform, especially for its robust automation builder and high email deliverability. Its task performance stands out, thanks to the automated task creation within the CRM. This feature works seamlessly with the automation builder to assign tasks to sales reps based on lead behavior, ensuring follow-ups are timely and not missed. The platform acts as a 'digital assistant' by eliminating human error and improving response times with task triggers based on customer actions. I also like how it enhances team accountability by assigning clear owners to every action and helps in focusing on high-value work. The extensive integrations with over 900+ platforms like Shopify, Salesforce, and WordPress make it fit seamlessly into existing tech stacks, and personalization at scale through dynamic content within emails is a huge plus. **What do you dislike about ActiveCampaign?** While ActiveCampaign is powerful, a few areas could be improved: Learning Curve: The interface is feature-rich, which makes it overwhelming for new users to navigate at first. Reporting Customization: The standard reporting dashboards can be rigid; more flexibility to create custom, cross-campaign reports would be helpful. Speed/Performance: The visual automation builder can occasionally become laggy or slow when working on very large, complex workflows. Price Scaling: Costs increase significantly as the contact list grows, which can be a challenge for rapidly scaling small businesses. **What problems is ActiveCampaign solving and how is that benefiting you?** ActiveCampaign bridges gaps between marketing and sales, automates tasks, enhances productivity, personalizes communication, and improves lead management. Its high email deliverability, intuitive automation builder, and extensive integrations make it valuable, alongside automated task creation that ensures timely follow-ups and team accountability. ### 29. Powerful Automation & Segmentation, Worth the Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Jaime Arturo G. | Bussiness Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about ActiveCampaign?** What I appreciate most about ActiveCampaign is its powerful automation builder combined with an intuitive interface. The visual automation workflow makes it incredibly easy to create sophisticated customer journeys without needing technical expertise. it is easy of implementation The segmentation capabilities are outstanding - I can target my audience with precision based on behavior, engagement, and custom data, which has significantly improved our email performance and conversion rates. I also love the seamless CRM integration that keeps our sales and marketing teams aligned. The ability to track the entire customer journey from first touch to closed deal in one platform has been a game-changer for our business. I use it Frequency! **What do you dislike about ActiveCampaign?** The learning curve at the beginning can be steep due to the wealth of features available. However, once you invest time in their excellent training resources and support documentation, it becomes much more manageable. This initial complexity is actually a reflection of how powerful the platform is. **What problems is ActiveCampaign solving and how is that benefiting you?** 1. Disconnected Marketing and Sales: Before ActiveCampaign, our marketing and sales teams worked in silos. Now, with the integrated CRM and automation, we have complete visibility of the customer journey. Sales knows exactly how prospects have engaged with our content, making conversations more relevant and closing deals faster. 2. Manual, Time-Consuming Processes: We used to spend hours manually sending follow-up emails and segmenting lists. ActiveCampaign's automation has freed up our team to focus on strategy and creative work instead of repetitive tasks. This has increased our productivity by at least 300%. 3. Generic, One-Size-Fits-All Communication: The advanced segmentation and personalization features allow us to send highly targeted messages based on customer behavior and preferences. This has dramatically improved our open rates, click-through rates, and ultimately, conversions. ### 30. Easy to Navigate and Great for Beginners and Pros **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about ActiveCampaign?** II love how easy it is to navigate. It’s great for everyone, from beginners to pros. **What do you dislike about ActiveCampaign?** I think there are still capabilities that need improvement. For example, the AI can’t identify all ZIP codes across my contacts or group them by geographic location. For an automated platform, there’s still a fair amount of manual work required. **What problems is ActiveCampaign solving and how is that benefiting you?** Before ActiveCampaign, we weren’t able to effectively segment our audience or automate emails. In the nonprofit sector, where teams often wear many hats, a platform like AC has been incredibly helpful allowing us to set up communications in advance and trust they’ll run smoothly. ### 31. Robust Automations for Truly Personalized Subscriber Journeys **Rating:** 5.0/5.0 stars **Reviewed by:** Emily R. | Freelance Marketing Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about ActiveCampaign?** The robust automations are so essential for my business! I love how I can take a subscriber, segment them, track them and jump them to the right goal. It really allows me to offer custom /personalized journey. **What do you dislike about ActiveCampaign?** Integrating it with other platforms, sometimes the direct integrations are too simple and not what I need. **What problems is ActiveCampaign solving and how is that benefiting you?** The AI and reporting seems to be better ### 32. Great Value and Features, But WhatsApp Integration Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Warren M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2025 **What do you like best about ActiveCampaign?** Impressive value for money compared to other solutions offering a wide range of features, email integration, lead scoring and automtions. **What do you dislike about ActiveCampaign?** The WhatsApp integration which was a welcome feature when they purchased hilos.io is incomplete and lacks essential integration with the rest of ActiveCampaign. In addition, ActiveCampaign is currently obsessed with the integration of AI under its Active Intelligence buzzword and this is an unwelcome distraction from the continued development of the core product. The AI currently does no more than answer questions that you can find out from ChatGPT and doesn't personalize answers according to user date. **What problems is ActiveCampaign solving and how is that benefiting you?** Collects Facebook lead form data to create contacts and leads, automates follow-up and campaigns and has powerful lead scoring capabilities if you build the automations wisely. ### 33. Cost-to-Benefit No Longer Works **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2026 **What do you like best about ActiveCampaign?** ActiveCampaign is undoubtedly a powerful tool. The automation builder is top-tier, and the CRM integration works smoothly for managing complex customer journeys. **What do you dislike about ActiveCampaign?** However, we have reached a point where the cost-to-benefit ratio no longer aligns for our business. While the features are robust, they aren't "unique" anymore. Most modern competitors (like Brevo, MailerLite, or even HubSpot’s newer tiers) offer nearly identical automation logic, tagging, and segmentation at a fraction of the price. We’ve noticed that as our contact list grows, ActiveCampaign’s pricing scales aggressively, feeling more like a "success tax" than a value-added service. **What problems is ActiveCampaign solving and how is that benefiting you?** We are currently evaluating a move to more affordable alternatives that provide the same core functionality without the enterprise-level price tag. If you have a massive budget, it's a great tool, but for everyone else, there are much more cost-effective options on the market today. ### 34. Smooth UI/UX and Helpful AI for Client Support and Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Rester P. | Wonsulting | Customer Experience Associate , Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about ActiveCampaign?** The UI/UX is smooth, and the AI/intelligence is helpful. It supports our clients well during support and onboarding. **What do you dislike about ActiveCampaign?** No, I don’t have any dislikes about ActiveCampaign. **What problems is ActiveCampaign solving and how is that benefiting you?** It helps me solve problems with clients and improves the automation process. ### 35. Reliable, Powerful Email Campaigns with Easy Scheduling and Segmentation **Rating:** 4.0/5.0 stars **Reviewed by:** Heber L. | Scientific infographics designer., Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about ActiveCampaign?** I like the reliability when sending email marketing campaigns: it has never made mistakes, and I have always managed to get it to do what I had scheduled. It’s easy to use and extremely powerful. It offers many ways to segment the audience. Good-quality customer support. **What do you dislike about ActiveCampaign?** High prices compared to other similar software. Recently, the price has increased quite a bit. **What problems is ActiveCampaign solving and how is that benefiting you?** ActiveCampaign helps me send email campaigns to my subscribers and sell them my services and training programs. I generate most of my sales through email campaigns. ### 36. Powerful, Flexible Automations for Personalized Funnels That Convert **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about ActiveCampaign?** What I like best about ActiveCampaign is how powerful and flexible the automation builder is. You can create highly personalized customer journeys with conditional logic, tagging, and segmentation, which makes it great for scaling email marketing and engagement. It’s especially useful if you want more than just basic newsletters and actually want to build funnels that convert. **What do you dislike about ActiveCampaign?** What I dislike is the learning curve. While the platform is powerful, it can feel overwhelming at the beginning, especially if you're new to marketing automation. Some advanced features take time to understand, and the UI can feel a bit cluttered in places. Pricing can also become expensive as your contact list grows. **What problems is ActiveCampaign solving and how is that benefiting you?** ActiveCampaign solves the problem of managing customer communication at scale. Before using it, it’s easy to lose track of follow-ups, send generic emails, or rely on manual processes that don’t scale as your user base grows. The biggest problem it addresses is automation and personalization. Instead of sending the same message to everyone, you can create workflows that trigger emails based on user behavior like signups, clicks, or purchases. This ensures the right message reaches the right person at the right time without manual effort. It also solves data fragmentation. With built-in CRM, email marketing, and analytics in one place, I don’t have to juggle multiple tools or spreadsheets. Everything from customer interactions to campaign performance is centralized, making it easier to make decisions and optimize campaigns. Another key problem it tackles is missed opportunities in the funnel. Features like automated follow-ups, abandoned cart emails, and segmentation help capture leads that would otherwise drop off. ### 37. ActiveCampaign is THE tool **Rating:** 4.5/5.0 stars **Reviewed by:** Curtis D. | Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about ActiveCampaign?** ActiveCampaign is one of those tools that just gets it when it comes to email. It's incredibly user-friendly but still powerful enough for complex automations and segmentation. I love how easy it is to build out journeys based on actual customer behavior—it makes the emails feel more personal and less like a blast. The reporting is also super clear, which helps me quickly see what’s working and what needs adjusting. You can tag and segment in so many ways, which is a game-changer if you’re trying to send targeted, relevant content. I’ve found the automation builder to be one of the best out there—visual, intuitive, and flexible. It also integrates with a ton of other tools, which means you can build a pretty seamless marketing ecosystem. Whether you’re nurturing leads, onboarding new users, or just sending out newsletters, it handles it all. Plus, deliverability has been solid—I rarely have issues getting into inboxes. It’s also just fast to work in, which matters when your day is packed. Honestly, it’s one of the few platforms that actually makes email feel fun. **What do you dislike about ActiveCampaign?** Not much. It's a great tool that does exactly what it says it will. **What problems is ActiveCampaign solving and how is that benefiting you?** Automation, CRM elements, customer communications, nurturing marketing leads, engaging subscribers. ### 38. Great for Automation of Emails **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2025 **What do you like best about ActiveCampaign?** I found that creating automations in ActiveCampaign to be very intuitive especially with the workflow builder to streamline the process. I also like that there are a number of segmentation options within the account. **What do you dislike about ActiveCampaign?** I noticed that more reporting options where added, don't dislike anything at this time. **What problems is ActiveCampaign solving and how is that benefiting you?** ActiveCampaign is helping us send marketing messages to our customers about new products that are being released monthly. I also have an automation setup for when a user submits a contact message about price they receive a message based on their location that they entered into the field. ### 39. Robust Automations and Easy Onboarding, But Reporting and Speed Need Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Scarlett M. | Digital Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about ActiveCampaign?** I absolutely love ActiveCampaign! It’s a powerful and comprehensive tool that is also straightforward to use and easy to learn. One of my favorite features is the robust automations and app integrations. I rarely need to rely on zaps, even for fairly complex automations, because ActiveCampaign integrates seamlessly with all the major tools I use. The interface is very user-friendly as well. We’re able to get new employees set up and working quickly with pipelines, deal cards, and contact pages. Our team is in here DAILY - from customer service, sales to client managers - this is how we track all data from lead to customer. Additionally, customer service has always been extremely helpful and quick to respond whenever I’ve needed assistance. **What do you dislike about ActiveCampaign?** There isn’t much I dislike about ActiveCampaign, but if I had to be particular, there are a few areas that could use improvement. First, setting up advanced reporting is quite challenging, and for our needs, the built-in reporting features fall a bit short. I would really appreciate the option to run reports based on when a tag was added or removed. While this is technically possible with advanced reporting, adding additional layers—something that’s straightforward with advanced search—becomes unnecessarily complicated. Second, the Chrome extension is quite unreliable. I have never been able to get the search by deal function to work properly. Lastly, the platform tends to run slowly. We do have a large number of contacts, so that might be contributing to the issue, but ActiveCampaign often becomes very sluggish. **What problems is ActiveCampaign solving and how is that benefiting you?** ActiveCampaign is a huge piece of our day to day work flow. It helps us track and monitor our email marketing, manage projects, communicate about contacts from lead to member, automate complex membership functions, email flows and marketing initiatives. ### 40. Intuitive Automations That Make Email Marketing Easy and Effective **Rating:** 4.5/5.0 stars **Reviewed by:** Prashant D. | Senior Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2026 **What do you like best about ActiveCampaign?** I love how intuitive ActiveCampaign’s automation and email marketing tools are. It makes managing campaigns, segmenting audiences, and tracking engagement really easy, saving a lot of time while improving results **What do you dislike about ActiveCampaign?** While ActiveCampaign is very powerful, the learning curve for advanced automations can be a bit steep at first. A few features could also be more intuitive for new users. **What problems is ActiveCampaign solving and how is that benefiting you?** ActiveCampaign helps automate our marketing, segment audiences, and track engagement, saving time and improving campaign effectiveness. It allows us to reach the right people with the right message efficiently. It streamlines email marketing and customer follow-ups, reducing manual work and ensuring consistent communication, which boosts engagement and drives better results By managing campaigns, automations, and customer data in one platform, ActiveCampaign helps us stay organized, respond faster, and grow relationships with our audience. ### 41. Powerful Analytics and Effortless Campaign Creation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about ActiveCampaign?** The analytics that we get and the ease of creating a campaign **What do you dislike about ActiveCampaign?** Would like to get more detail on certain things and being able to upgrade contacts the old way and not the new jumps **What problems is ActiveCampaign solving and how is that benefiting you?** Reaching our customers in a better way than Pardot did ### 42. Powerful automation engine once you get past the learning curve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about ActiveCampaign?** We’ve been using ActiveCampaign mainly for email marketing and customer journey automation, and overall it’s been a strong addition to our stack. The automation builder is what stands out most. It’s genuinely powerful and flexible, and once everything is set up correctly, it runs reliably in the background. We’ve been able to build fairly complex workflows for onboarding, lead nurturing, and re-engagement without needing engineering support. That alone has saved us a lot of time and helped keep our campaigns more consistent. It also matches what many users point out: automation is easily the biggest strength here. **What do you dislike about ActiveCampaign?** That said, it isn’t the most beginner-friendly tool. The initial setup, along with some of the more advanced features, can feel overwhelming—especially if you’re new to marketing automation. There’s definitely a learning curve, and it may take a little time before you start seeing real value. Pricing can also creep up as your contact list grows, so it’s worth keeping an eye on as you scale, particularly if you’re growing quickly. **What problems is ActiveCampaign solving and how is that benefiting you?** Overall, ActiveCampaign strikes a nice balance between power and usability. If you’re willing to invest some time upfront, it becomes a very dependable system for managing and scaling your marketing efforts. We’ve been able to create fairly complex workflows for onboarding, lead nurturing, and re-engagement without needing engineering support. That alone has saved a lot of time and improved consistency in our campaigns. This aligns with what a lot of users highlight—automation is easily the biggest strength here.We used ActiveCampaign to automate onboarding emails for new SaaS users, including a 7-day drip sequence and behavior-based triggers (e.g., email opened but no signup → follow-up nudge). The visual automation builder made it easy to set up conditional flows based on user actions. We also integrated it with our backend using webhooks to track events like signup and feature usage. When a user signed up, they entered an onboarding flow. If they didn’t complete profile setup within 24 hours, we triggered a reminder email. If they completed it, they were moved to a different nurture sequence focused on feature adoption. As a software engineer, I integrated ActiveCampaign with our product backend using APIs and set up event-based triggers. ### 43. Effortless Email Campaigns with User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler A. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about ActiveCampaign?** I like that ActiveCampaign has templates ready to go, making it easier to send marketing emails. The AI feature that cleans up my typos is really helpful. I find email campaign design really easy, and overall, it's user-friendly, especially for someone who's not a designer by nature. The interface is super slick, guiding you through whatever you want to do with it. **What do you dislike about ActiveCampaign?** Nothing. A friend recommended it to me because it's easy to use, and he was right! **What problems is ActiveCampaign solving and how is that benefiting you?** ActiveCampaign helps us stay in touch with our customers by sending marketing emails and promotions. ### 44. Unmatched Flexibility for Drip Campaigns with ActiveCampaign **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2026 **What do you like best about ActiveCampaign?** ActiveCampaign gives the most flexibility for conducting drip campaigns than any other product that I've seen. **What do you dislike about ActiveCampaign?** Although the value is great, it's not the best cost efficient program for simple email campaign needs **What problems is ActiveCampaign solving and how is that benefiting you?** I'm automatically able to send perspective clients information about my services when they schedule an introductory session with me. ### 45. The best Email tool for professionals **Rating:** 4.5/5.0 stars **Reviewed by:** Oliver R. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about ActiveCampaign?** I’ve been using ActiveCampaign for a while now, and honestly, it’s become one of the most valuable tools in my business. What I really like is how powerful and flexible the automations are. Once you get the hang of it, you can build really advanced workflows that connect perfectly with your CRM, online store, and forms. It’s like having a full marketing system running in the background, taking care of all the repetitive tasks. The email editor is clean and easy to use, and I love how the templates can be reused and customized. Their support team has also been great — whenever I had a question, they actually took the time to walk me through it instead of just sending a link to a help article. It’s also nice to see that the platform scales with you. As my list and campaigns have grown, ActiveCampaign has kept up without any issues. **What do you dislike about ActiveCampaign?** That said, it’s not all perfect. The interface can feel a bit overwhelming at first because there are so many options and settings. It definitely takes some time to understand how everything fits together. Sometimes it also feels like there are too many clicks involved just to do something simple. If you’re new to automation or email marketing, the learning curve can be steep. Another thing to keep in mind is that the price goes up as your contact list grows, and some of the more advanced reports are only available on higher plans. Every now and then the platform feels a bit slow, especially when you’re working with large automations. But overall, these are small trade-offs for what you get. For me, ActiveCampaign strikes the right balance between power and usability. Once you’ve set it up, it runs like a well-oiled machine — perfect for anyone who takes their email marketing seriously. **What problems is ActiveCampaign solving and how is that benefiting you?** We have been using Active Campaign for a very long time. The deliverability of my emails is particularly important to me. As far as I can tell, AC is still the leader in this area. ### 46. Clear Setup and Easy Access That Boosted My Business Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Petra I. | Marketing & Business Model Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ActiveCampaign?** Clear set up, easy to access and work with. It helped me a lot to organize my business in a more efficient way. **What do you dislike about ActiveCampaign?** That you really have to remove the inactive subscribers on time, otherwise you pay too much. **What problems is ActiveCampaign solving and how is that benefiting you?** ActiveCampaign helps me to quickly access my list whenever I want to. ### 47. Easy Integration and Setup, but Needs Better Date-Based Email Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Deb R. | Business Owner, Bookkeeper, BAS Agent and wear-er of many hats, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about ActiveCampaign?** Love that ActiveCampaign makes it easy to email my contacts, no matter what part of the sales process they are in. It connects to my other tech easily, and it was easy to implement and setup. I use it on a regular basis, and have been able to outsource some of my ActiveCampaign tasks, and I love that it was easy to grant my team access as needed. I haven't needed to access Customer Support at this stage. **What do you dislike about ActiveCampaign?** The only downside I can think of are that it's harder to get emails sent out on specific dates (I would LOVE to be able to get ActiveCampaign to send out a specific email template according to dates of a recurring event in my Google Calendar), but I got help from a friend to make a workaround for this one. **What problems is ActiveCampaign solving and how is that benefiting you?** Communicating with my clients and network, according to their previous behaviours or where they are in the customer journey. I love that I can segment my contacts and thus send only the emails relevant to them. ### 48. Powerhouse software with all the integrations we need! **Rating:** 5.0/5.0 stars **Reviewed by:** ToniM D. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about ActiveCampaign?** Active Campaign's automation software is intuitive and easy to use. We are a non-profit who use AC in completely out of the box ways. It's adaptability has made tracking our training possible. I also love the coaching and training we receive whenever we need it. Creating landing pages easily that integrate fully with our CRM and integrating with other software is icing on the cake. **What do you dislike about ActiveCampaign?** Customizing the forms is not as easy as with google forms. But, the integrative possibilities make it worth it. **What problems is ActiveCampaign solving and how is that benefiting you?** Tracking customers at every level of their engagement through it's pipelines and integrations. ### 49. Dynamic One-Stop Shop for Email and Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about ActiveCampaign?** Dynamic, one-stop shop for email and email automation. **What do you dislike about ActiveCampaign?** Pricey and sometimes clunky. The email GUI isn’t the best, and I often have to go in and toggle things on and off myself to troubleshoot when I’m building out emails. **What problems is ActiveCampaign solving and how is that benefiting you?** News letter and emals lesser extent automation ### 50. Powerful, Not Overwhelming — Exactly What We Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer B. | Chief Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2025 **What do you like best about ActiveCampaign?** As the CMO of a privately owned interior design brand, I value tools that allow a small in-house team like ours to perform like a large global brand. ActiveCampaign strikes that rare balance between sophistication and simplicity. It’s intuitive, beautifully organized, and gives our team real confidence in managing our CRM, email automation, and sales pipeline—all without needing a dedicated tech department. The platform feels thoughtfully designed at every touchpoint. From building automated journeys to segmenting audiences, everything is visual, logical, and easy to learn. The education team and customer success support are also exceptional—proactive, responsive, and genuinely invested in helping you get the most out of the product. It’s been one of the smoothest and most rewarding platform adoptions I’ve experienced. **What do you dislike about ActiveCampaign?** Some of the deeper reporting tools take a bit of exploration to uncover, and a few integrations could be more seamless—but those are minor compared to the overall experience. The platform’s intuitiveness and reliability far outweigh any small learning curve. **What problems is ActiveCampaign solving and how is that benefiting you?** We needed one system to unify our CRM across three brands, manage new business intelligently, and power cross-sell opportunities across the organization. ActiveCampaign gives us exactly that—one clear view of every client and lead, plus the automation tools to keep communication organized and consistent. It’s helped us work smarter, collaborate better, and make more strategic decisions across all divisions. ## ActiveCampaign Discussions - [How should I best integrate (if at all) my Active Campaign with Google Analytics?](https://www.g2.com/discussions/activecampaign-for-marketing-how-should-i-best-integrate-if-at-all-my-active-campaign-with-google-analytics) - 2 comments, 2 upvotes - [What CRM and marketing system is REALLY compliant with the EU and GDPR?](https://www.g2.com/discussions/31205-what-crm-and-marketing-system-is-really-compliant-with-the-eu-and-gdpr) - 3 comments, 2 upvotes - [How can I use goals effectively in my automations?](https://www.g2.com/discussions/26082-how-can-i-use-goals-effectively-in-my-automations) - 4 comments, 2 upvotes - [HOw to I solve slow page load with Active Campaign?](https://www.g2.com/discussions/how-to-i-solve-slow-page-load-with-active-campaign) - 4 comments, 2 upvotes - [Anything special for non-profits?](https://www.g2.com/discussions/anything-special-for-non-profits) - 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[Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## ActiveCampaign Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization - Conversion Rate Optimization - Multivariate Testing - Customizable Forms **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records - Business Process Automation - Performance Management - Calendar Management - Sales Pipeline Management - Communication Management - Campaign Management **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Design and Customization** - Pre-Designed Templates - Pop-Up Types - No-Code Customization - Mobile Optimized **Attribution Modeling** - Single-Touch Attribution - Multi-Touch Attribution - Algorithmic Attribution - Cross-Device Attribution - Offline Attribution - Custom Attribution - Cross Channel Attribution **Platform Interoperability** - Close Ecosystem API **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library - Email Templates **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **WhatsApp Messaging - WhatsApp Marketing** - Transactional Messages - Bulk WhatsApp Messaging - Conversational Messaging - Personalization - Promotional Messages - Automated Replies **Agentic AI - Lead Scoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Social Media Integration - Third-Party Integrations **Agentic AI - Attribution** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **Performance Optimization & Learning - AI Marketing Agents** - Send-Time Optimization - Autonomous A/B Testing **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Email Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Marketing Distribution** - Segmentation - Personalized Messaging - Website Personalization - Email Campaigns - Digital Advertising **Attribution** - Lead Opportunity - Lead Assignment - Pipeline Acceleration **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Tracking** - Processing Time - Placement - Open Rate - Time to Open - Alerts **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Templates** - Library - Customization - Optimization **Edit** - Pre-Made - Build - HTML **Campaigns** - Targeting - Triggered Campaigns - A/B Testing - Analytics **Marketing** - B2B Attribution - B2C Attribution - Multi-Channel Marketing - Third-Party Integrations - Social Media Integration **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - SEO - Real-Time Analytics - Campaign Analytics - Reporting/Analytics **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **WhatsApp Business Platform - WhatsApp Marketing** - Segmentation - API Integration - WhatsApp Commerce - Analytics **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Autonomous Campaign Orchestration - AI Marketing Agents ** - End-to-End Campaign Execution - Goal-Based Campaign Planning - Cross-Channel Orchestration - Conversational Campaign Setup - Real-Time Campaign Adaptation **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting - Campaign Management - Workflow Management - Template Management **Social Functionality** - Social Functionality **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Campaign Planning** - Strategy Mapping - Prioritized Accounts - Trending Accounts - Sales Activation **Discovery** - Lead Management - Scoring/Ranking - Lead Context - Pipeline Management - Workflow Management - Opportunity Management - Task Management - Contact Management - Calendar Management - Email Management - Campaign Management **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Reporting** - Campaign Performance - Domain Reputation - Brand Reputation - Blacklist and Whitelist **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Logistics** - Analytics - Issues - Integrations - Shareable Link **Integrations** - CRM/Email Integrations - WCM Integrations - E-Commerce Integrations - Social Media Integrations **Reporting** - Dashboards - Data Visualizations - Custom Reporting **Integrations** - E-Commerce Integration - Third-Party Integrations - Domain Integration - Social Media Integration - Multi-Channel Marketing **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Content Generation - AI Marketing Agents ** - Dynamic Content Optimization - AI Copy Generation - Personalized Content Creation - Generative AI - Lead Generation - Ad Optimization **Additional Functionality** - AI/Machine Learning - Multi-Channel Management - Multi-Campaign - Campaign Segmentation - Channel Management - Advertising Management - Reporting/Analytics - Campaign Planning - Customer Activity Tracking - Performance Metrics - Conversion Tracking - API - Data Import/Export - Campaign Management - Generative AI - A/B Testing - Customer Journey Mapping - Affiliate Management - Predictive Analytics - Monitoring - AI Copilot - Lead Capture - CRM - Audience Targeting - Attribution Modeling - ROI Tracking - Conversion Rate Optimization - Alerts/Notifications - Lead Management - Campaign Analytics - Visitor Tracking - Customer Segmentation - Customizable Reports - Dashboard Creation - Website Analytics - Engagement Tracking - Lead Qualification - Behavior Tracking **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising - Drip Campaigns - Multi-Campaign **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Management** - Conversion Viability - Workflow **Multichannel** - Web - Email - Mobile **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Agentic AI - Vulnerability Scanner** - Autonomous Task Execution - Proactive Assistance **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Audience Intelligence & Segmentation - AI Marketing Agents ** - Predictive Modeling - Behavioral Triggering - Predictive Audience Segmentation - Marketing Automation - AI Writing Assistant **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **Platform** - Data Synchronization - Analysis - Sales Trend Analysis - Demographic/Firmographic Data - Real-Time Data **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Integrations** - Ad Network Integrations - Buyer Intent Data Integration - Marketing Automation Integration - CRM Integration **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Strategic Planning **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Integrations & Data Connectivity - AI Marketing Agents ** - Event & Data Ingestion - CRM & CDP Integration - Third-Party Integrations **Additional Functionality** - Prospecting Tools - Reporting/Analytics - AI Copilot - Auto-Dialer - For Sales Teams/Organizations **Additional Functionality** - Grammar Check - Campaign Analytics - For Marketing and Advertising - AI Copilot - Content Ideas - Trend Analysis - SMS Marketing - Performance Metrics - Email Marketing - Chat/Messaging - Reporting/Analytics - Competitor Monitoring - Alerts/Notifications - Content Marketing - API - Predictive Analytics - Personalization - Template Management - Behavior Analytics - AI/Machine Learning - Text Editing - Collaboration Tools - Dashboard - Campaign Management - SEO Management - Natural Language Processing - Product Recommendations - Tone Selection - Chatbot - Keyword Research Tools - Marketing Management - Brand Guidelines - Omnichannel Outreach **Additional Functionality** - Drag & Drop - Interaction Tracking - Customizable Fields - Multiple Scoring Models - CRM - Customer Segmentation - Predictive Analytics - Prioritization - Lead Qualification - Contact Database - Reporting & Statistics - Alerts/Notifications - Email Marketing - Lead Nurturing - Web Forms - Document Storage - Search/Filter - Prospecting Tools - Email Tracking - Sales Forecasting - Customizable Templates - Lead Generation - Sales Reports - Lead Distribution - Data Enrichment - AI Copilot - API - Real-Time Notifications - Lead Capture - Reminders - Generative AI - Forecasting - Email Templates - Activity Dashboard - Activity Tracking - Workflow Automation **Additional Functionality** - Campaign Segmentation - Form Builder - Contact Management - Website Management - API - Drip Campaigns - Email Marketing - Event Triggered Actions - Website Publishing Options - Engagement Tracking - Email Management - Customizable Branding - Template Management - Conversion Rate Optimization - Alerts/Notifications - Customizable Forms - SEO Management - Real Time Editing - Conversion Tracking - Campaign Management - Forms Management - Widgets - Lead Management - Customizable Fields - Activity Dashboard - Autoresponders - WYSIWYG Editor - CRM - Activity Tracking - Design Management - Content Management - Responsive Web Design - Reporting & Statistics - Lead Capture - AI Copilot - Customer Segmentation - Web Forms **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **AI Automation - SMS Marketing** - AI SMS **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Frequency Capping - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities - Activity Dashboard - Retargeting Ads **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting - Audience Targeting **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Internationalization - Notifications - Budget Management - Display Ad Management - Campaign Management - Ad Inventory Management - Alerts/Notifications - Document Management - File Management - Workflow Management - Email Management - Display Ad Management - Calendar Management - Task Management - Campaign Management - Deadline Management - Client Management - Project Management ## Top ActiveCampaign Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,481 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,314 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,260 reviews)