Younium Reviews & Product Details

I like that Younium has very deep report capabilities. Their support is really good, which is extremely valuable because it's a complex system and helps me use it effectively. I also like the UI. Review collected by and hosted on G2.com.

Since it is a very deep system, it takes a while to onboard new users in the system. It can be a bit challenging to set up the payment plan correctly. There are many dates and many fields to keep in mind in order to get the outcome you desire. It was quite difficult in the beginning because we didn't have a good view of the complexity of the system. When we imported our payment plans for the first time, there were a bit of issues with the dates of the payment plans. Review collected by and hosted on G2.com.

The interface is clean, and I like how easy it is to see what customers are paying and get a clear overview whenever I need it. Pulling reports is straightforward, and I can find the information quickly without having to dig around too much. Review collected by and hosted on G2.com.

One downside is that you can’t use “save as” for reports, which makes it harder to reuse them when you only need slightly modified versions. I’m also not fully used to the new Insights yet, so I tend to fall back on the old version. Another gap is the lack of clear KPI definitions: beyond the short descriptions provided, I’d like to understand exactly how each KPI is calculated and which sources the data comes from. Review collected by and hosted on G2.com.

I enjoy using Younium for order management and invoice creation, as it significantly eases the process that would otherwise be cumbersome without such a solution. The robustness of Younium is something I appreciate, as we encounter very few issues, ensuring a reliable experience. Additionally, the intuitive nature of Younium makes it approachable even for someone like me who is not a trained economist, highlighting its user-friendly design. The workflow is highly efficient, accommodating the large volume of invoices we send and the numerous orders that need tracking, which enhances our overall productivity. Moreover, the initial setup, despite its complexity due to the numerous configuration options, was made simple with the assistance of Younium's competent customer service team, facilitating a smooth transition. Review collected by and hosted on G2.com.

I haven't been able to take full advantage of the insights part of Younium because it's too hard to validate numbers and fix them when they don't add up for different reasons. Review collected by and hosted on G2.com.

I really like that Younium is very flexible and has a lot of features that can be tailored to our needs. I also think the Insights functionality is very useful, along with the possibility to create custom fields. Review collected by and hosted on G2.com.

What we find a little bit difficult is the complexity around orders and change orders, and how the dates are influencing the charges. Also, the initial setup was a little bit complex with CSV templates for importing products and charges. Review collected by and hosted on G2.com.

The reporting is great. It's really nice to be able to create reports for many different variables (literally so many options).

Creating a subscription is very easy.

Sharing the platform to diffierent users is very easy, and it's great that we can create different user types with different access points. Review collected by and hosted on G2.com.

There is a lack of clarity as to what line items are active for a client if you use a product and not all items are used. You then need to have a lot of "0s" in your subscription overview.

Creating templates (Invoices/reminders) etc, is not user friendly.

It would be nice to be able to change the start date of an order without having to change each line item individually. Review collected by and hosted on G2.com.

Great platform and an awesome onboarding experience with experts that went that extra mile to help you set everything up. Support is really helpful whenever you have a use case that you haven't encountered before. We have found the insight feature to be a great way of understanding our business and customers. Multiple integration opportunities to make your processes much easier to manage. Review collected by and hosted on G2.com.

Would enhance the insights module to capture more information that is available.

Payment method has a rigid setup, and would benefit from a more flexible configuration that enables several bank accounts, even though the bank connection only retrieves one account.

Missing to have our customer success based in Sweden, and understanding Swedish accounting rules, to better help guide in configuration and what modules actually would support the company at the current stage, and what could be added on later as company matures. Review collected by and hosted on G2.com.

I find Younium intuitive and easy to use, which is important for efficiency. I don't want to spend time clicking and navigating to fetch customer info, and that's why I like Younium. We've also integrated Younium with our internal systems and HubSpot, and it works really well. I heard from the team that set it up that it was easier than expected. I'm really happy with Younium, and I'd rate it a 9 to leave room for improvement. Review collected by and hosted on G2.com.

I'd perhaps appreciate if overview of invoices on a client could be displayed in a bigger overview, so I can easily compare invoices over time or see the evolution a customer has in MRR Review collected by and hosted on G2.com.

The best business software solutions have the ability to appear simple, but have A LOT going on underneath. I get this feeling with Younium: it's a clean, customisable interface with lots of useful features that helps not just Finance, but the whole revenue team. It's seamless HubSpot integration is a particularly welcome feature for me! Review collected by and hosted on G2.com.

There are still a few bugs to work out, particularly around saving table views and syncing with HubSpot. Review collected by and hosted on G2.com.

I like that I can create reports based on different filters that I need for my work. I also appreciate that Younium is in English. It helps me keep track of uninvoiced orders or orders that need to be corrected. Review collected by and hosted on G2.com.

I think that there are many clicks needed back and forward when I start invoicing a new order and it takes a lot of time. I wasn't in the team when they changed the system but I heard that it was very challenging and hard. Review collected by and hosted on G2.com.

I really appreciate the ease of getting a good overview of customer payments and historic payments with Younium. It makes billing straightforward and the reporting tools are easy to use. I also like that the initial setup was easy. Moreover, the people at Younium, especially Viktor, are great to work with. Review collected by and hosted on G2.com.

I find that Younium could be improved with a 'live' page for customers, invoices, and ARR, like a Power BI dashboard. This feature would make it easier to keep track of things and could even include alerts for bad or lower payments. Review collected by and hosted on G2.com.