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Analytics

by Sagar Joshi
Analytics examines large and complex data sets to find hidden patterns, insights, and trends. Learn more about the types, its importance, and benefits.

What is analytics?

Analytics is a branch of computer science that looks for useful patterns in data using math, statistics, and machine learning. It sorts through enormous data sets to understand and share new information.

Every organization seeks to increase the effectiveness of their decision-making using business analytics. Companies can improve their processes and productivity by using analytics platforms to develop a deeper understanding of the primary and secondary data that results from business operations.

Types of analytics

Almost every industry uses analytics today – it’s become responsible for day-to-day technological changes. Below is a brief overview of the four most common kinds.

  • Descriptive analytics provides an explanation for what has happened. This straightforward type of analytics shows what has already occurred in a business process using simple math, like averages and percentage changes. Also known as traditional business intelligence (BI), it establishes a starting point for further research.
  • Diagnostic analytics explains why something has happened. It expands descriptive analytics by using data discovery, drill-down, and correlations to narrow down the underlying causes of actions and events.
  • Predictive analytics addresses the question of what will happen in the future. This area of advanced analytics makes predictions by combining information from descriptive and diagnostic analytics with sophisticated predictive modeling, machine learning, and deep learning techniques.
  • Prescriptive analytics helps researchers determine what course of action to take. This cutting-edge form of analytics builds on observations from descriptive, diagnostic, and predictive analytics. It uses extremely sophisticated tools and techniques to evaluate the potential outcomes of decisions and choose the best course of action in a given situation.

Benefits of analytics

Data provides value to any organization. However, data analytics truly unleashes the power of any data. Businesses must stay ahead of their competitors and use the newest tools to motivate employees and make more money. Analytics provides several benefits to its users. Below are a few of them:

  • Facilitates decision-making processes. Many businesses still believe more in intuition than facts and figures. The inability to obtain reliable data to support decision-making processes could be one of the leading causes. Users can separate the raw data signals from their noise with business analytics. Doing so can significantly save companies time. 
  • Increases work productivity. Analytics helps businesses to improve their staff productivity and efficiency. In other words, data is used to anticipate risks like declining productivity. Researchers can track these metrics in real time using reports and dashboards.
  • Helps predict behavioral changes in customers. Customers now have more options than ever before. An organization can quickly fall into a downward spiral if its goals and expectations are not in line with those of its customers. Data analytics offers answers about the shifting market behavior. 
  • Customizes business offers. Monitoring a target market's tastes, preferences, and needs is one of the advantages of data analytics. To build a trustworthy persona for the market, users can pull data from various attributions, such as social media and websites.
  • Helps businesses grow. If used correctly, data-driven business growth can significantly alter one's company. Businesses can conduct surveys to gather a lot of data. Companies continue to update current products while revolutionizing new ones with data analysis.
  • Streamlines the process. Data analytics helps businesses find opportunities to improve operations. It detects potential problems early, thereby avoiding their occurrence. Businesses can use this information to identify the actions that produce the best overall outcomes in various scenarios.
  • Reduces fraud. Adequate data analytics capabilities provide the highest levels of fraud protection and general company security. Real-time threat detection techniques, automated warnings, and mitigation are based on statistical, network, path, and data methodologies, ensuring quick responses.

Why is data analytics important?

Data analytics has become increasingly important in today's business world. Some reasons include:

  • Better decision-making. Data analytics helps organizations make informed decisions based on data-driven insights rather than gut instincts or assumptions.
  • Increased efficiency. Organizations can save time and resources by automating data collection and analysis and focusing on more strategic initiatives.
  • Competitive advantage. Data analytics can help companies gain an edge by identifying new opportunities and improving business processes.
  • Improved customer experience. By analyzing customer data, organizations get insights into customer behavior and preferences to tailor their products and services accordingly.
  • Risk management. Data analytics can identify potential risks and proactively mitigate them.

Analytics vs. analysis

Any field that uses data analysis, including marketing, business, or archiving, collects data by looking at the past. Finding particular "tendencies" or "patterns," which is the purpose of data analysis, aids in planning, conclusive research, and inference. 

Analytics uses the information to perform a systematic analysis of data and statistics. Analytics is a larger entity, of which analysis is a component. In business decision-making, data analytics is a game changer. With data analytics, organizations can gain a competitive edge.

Learn more about how predictive analytics can improve your bottom line.

Sagar Joshi
SJ

Sagar Joshi

Sagar Joshi is a former content marketing specialist at G2 in India. He is an engineer with a keen interest in data analytics and cybersecurity. He writes about topics related to them. You can find him reading books, learning a new language, or playing pool in his free time.

Analytics Software

This list shows the top software that mention analytics most on G2.

Google Analytics not only lets you measure sales and conversions, but also gives you fresh insights into how visitors use your site, how they arrived on your site, and how you can keep them coming back. Delivered on Google's world-class platform.

Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.

Amplitude is an analytics solution built for modern product teams.

Adobe Analytics helps you create a holistic view of your business by turning customer interactions into actionable insights. With intuitive and interactive dashboards and reports, you can sift, sort, and share real-time information to provide insights you can use to identify problems and opportunities.

Mailchimp is the #1 Email Marketing and Automations platform for growing businesses. More than 12 Million businesses including TEDTalks, Shutterstock, Boston Market, Nikon India trust Mailchimp to turn their emails into revenue.

Hootsuite is the leader in social media management, trusted by more than 18 million users. With Hootsuite, you can confidently schedule posts, engage in conversations, and track your social performance, all in one place, giving you the right tools to grow your brands, businesses, and customer relationships with social.

Sprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publishing workflows, collaborate in real-time, and power strategic business decisions with the social insights that matter most—at scale.

SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.

Google Analytics 360 was built with large organizations in mind, with data that’s accurate, integrated, actionable, and fully supported by our expert account management and training teams. The Premium product addresses the needs of enterprise-level organizations that require scalability, integrations, and additional support.

Mixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution.

SAP Analytics Cloud is a multi-cloud solution built for software as a service (SaaS) that provides all analytics and planning capabilities – business intelligence (BI), augmented and predictive analytics, and extended planning and analysis – for all users in one offering.

Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.

Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 customers including Google, 3M, IBM, Shopify, Square, and Cisco gain a performance force multiplier with Salesloft by shifting to a durable revenue engagement model, helping them solve the complexities of modern B2B sales and unlock revenue efficiency.

Pendo is on a mission to elevate the world's experiences with software. Organizations around the world use Pendo to accelerate and deepen software product adoption.

Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.

Mailchimp is a leading marketing automation platform trusted by over 11 million users, from small businesses to global brands like TEDTalks, Shutterstock, and Boston Market. With AI-powered insights, seamless integrations, and expert support, Mailchimp helps businesses connect with customers, drive revenue, and build lasting brand loyalty across email, social media, and more.

Measure and boost your impact on Twitter.

Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.

Tableau Server is a business intelligence application that provides browser-based analytics anyone can learn and use.