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Sometimes server goes down and the platform doesn't work.

Thankful seamlessly integrates with your existing helpdesk, ecommerce engine, and business processing tools in order to receive, understand and take action on tickets. Integrations are viable with (just about) everything from off-the-shelf solutions like Zendesk, Kustomer, Shopify and Magento to... Lire la suite

Thankful is omni-channel, and works with all text-based (written) channels including email, SMS, chat, in-app and social media.

Unlike a chatbot, Thankful uses best-in-class natural language processing (NLP) to better understand what your customers want and deliver a human-like experience to fully resolve their requests through all text-based channels. Never forgetting a customer, product, or process, Thankful provides... Lire la suite

Thankful integrates with your existing helpdesk and communicates with your E-commerce engine and business processing tools in order to be able to receive, understand and take action on tickets.

Thankful isn’t a helpdesk. Thankful acts as a virtual SuperAgent resolving over 50 types of customer queries within your current helpdesk.

Beaucoup de mes e-mails sont marqués comme spam, et je trouve cela décevant.

Específico para quem trabalha com cursos online, seja ele em forma de lançamentos ou perpétuos, mas bem específicos em plataformas de vendas de curso, como hotmart, eduzz e etc...para assim as pessoas que utilizam saibam fazer essas automações mais assertivas nas suas vendas e na captação de... Lire la suite

TeamViewer could be better by allowing a remote user with 2 monitors to show both monitors from a 2 monitor remote computer at the same time. Right now you have to show one of your remote monitors at a time when you are remoted into a multi monitor remote machine. TeamViewer could be improved if... Lire la suite

J'ai soumis un avis sur Birdseye et il l'a noté 1 étoile alors que je voulais le noter 5 étoiles. Je ne peux pas revenir en arrière pour corriger cela ! Des suggestions ?

I would like to avoid spam reports by sending my campaigns at different times of the day so that my contacts do not report me as spam, how can I do this?

Sometimes we can get locked out of our Zendesk, such as password issues or connection fail issues. There are times when our tickets don't update in real-time and it becomes glitchy. The response time on these issues can take days to fix and leave us behind on tickets. How can we get these issues... Lire la suite

I need to get a report that can be downloaded or shared with colleagues on how many articles are being viewed or rated by our clients. I have to share insights with upper management and being able to show which articles are most frequently read and which are not liked, will help us provide... Lire la suite

Je travaille avec Chosen sur une base de rétention, mais je suis développeur web freelance. J'ai régulièrement des clients qui me demandent un chat en direct pour leurs sites web. Tidio est de loin la meilleure application de chat en direct que j'ai utilisée, mais j'ai du mal à la recommander à... Lire la suite

J'aimerais entendre parler de quelques applications secondaires vraiment bonnes qui sont très utiles pour d'autres organisations et que nous pourrions envisager d'acheter si elles sont d'une grande aide. Je me suis toujours demandé ce que les autres utilisent pour rendre leur vie plus facile.

Hopefully Youtube and Instagram is available in Zendesk And, hopefully when we response comments in FB, our response is threaded under user comments.

Je voudrais intégrer Zendesk de manière à ce que pour chaque utilisateur créé, j'aie un nouvel utilisateur dans Zendesk.

After making a certain ticket as resolved or closed, I want to make a call to my service (webiste) to make some changes on some data

Limitation in explore

As we have small firm so can they help such organisations by providing required programs.

I would like to move or delete multiple emails at once but I do not know how to select more than one email at a time

Un livre doctrinal et historique écrit pour atteindre les personnes qui croient que la doctrine païenne de la trinité est la vérité sans chercher dans l'histoire et découvrir qu'elle provient des adorateurs du dieu soleil et qu'ils existent encore et enseignent leur fausse doctrine au monde, et... Lire la suite

When i tried to Connect with my Social media Account, the application Redirects to the same page. Can you tell me the what is the cause of this Issue

I´VE TRY TO CONECT BUT IT SEND ME TO ANOTHER APPS

In most of e-mails I sent I need to attach a link to a document, or my colleagues attach the link. For example, when I see e-mail with a link to a document, I cannot click it open.

My question will be related in the future that we may have with this application; to have calls or videos in this application, this would be great because that way we would not have to use our phones if not in the same application we would do everything necessary to work

rules to add a folder

Lorsque dans le chat Zendesk vous recevez une alarme audio mais que cette fonctionnalité n'est pas présente dans l'agent Zendesk

New technology rake wagon

Nous avons actuellement des milliers de clients et nous pourrions envisager de mettre en œuvre ou de déployer les outils de chat pour certaines demandes. Devons-nous l'offrir d'abord à un nombre limité de clients, ou quelle stratégie considérez-vous comme la meilleure pour l'essayer ?

Looking to get continued education about the product as our teams grow, we want to keep using it long term!

Setting rules

The emails from my campaign pass the "spam filer" test but go unopened by many of my clients. Speaking with them, they check their spam folders and find the emails. I believe it is what it is, but does anyone have a proposed solution?

It is not obvious how can I use productboard in common with Intercom. I do really need to get new insights through Intercom and show the Portal in messages. 1) I want to use Portal as a release notes App in Intercom, I have a lot of features, which I want to show in messenger 2) I want to have a... Lire la suite

I have a list of contacts and email to be put in the new list and send them messages I want to know how to do that .. if I can get some guidance on how to do that i will be grateful

I have submitted reporting data requests to your devs thru support but don't have an update.

It would be really useful if there was a guide on how to make the most out of tagging and how to set conditions for each group based on pixel tracking and engagement level.

We supply CRM solutions for universities and higher education institutions in the Nordics. We are using Intercom as our customer support tool, and everyone that uses our system also uses Intercom. As head of sales and marketing, I would like to use Intercom to segment what information we should... Lire la suite

We have a Twilio account, and I recently learned that you could set up AC with Twilio to do SMS automation. I am curious to see how hard or straight forward this setup would be. Also, if anyone has any case studies, that too would be great to learn how others have untilitze.

We do not have an additional monitor in our houses, so keeping the Ujet tab open intefiers with my operation, is there a way we can make it smaller or add a widget so we can only see the icon and be able to see our status on a widget?