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At a Glance
Market Segments
Enterprise (41.9% of reviews)
Enterprise (51.6% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
UserTesting
Star Rating
(784)4.4 out of 5
Market Segments
Enterprise (41.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Free Trial is available
Browse all 2 pricing plansWebLOAD
Star Rating
(31)4.5 out of 5
Market Segments
Enterprise (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WebLOADSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WebLOAD excels in stress testing capabilities, with a score of 9.1, while UserTesting's stress testing functionality is less robust, indicating that WebLOAD is better suited for high-demand scenarios.
- Reviewers mention that WebLOAD offers a wider variety of testing options, scoring 9.4 in test variety, compared to UserTesting's 8.3, making it a more versatile choice for users needing diverse testing methodologies.
- G2 users highlight WebLOAD's superior quality of support, with a score of 9.3, which is higher than UserTesting's 9.0, suggesting that users may find more reliable assistance when using WebLOAD.
- Users on G2 indicate that WebLOAD's ease of setup is a strong point, scoring 9.0, while UserTesting's score of 8.7 suggests that WebLOAD may provide a more straightforward onboarding experience.
- Reviewers say that UserTesting shines in user feedback collection methods, particularly with video snippets and interviews, scoring 8.7 and 8.8 respectively, which may appeal to those prioritizing qualitative insights.
- Users report that WebLOAD's analytics capabilities, particularly in real-time analysis, score 8.2, which is crucial for immediate feedback during testing, while UserTesting's analytics features are perceived as less responsive.
Pricing
Entry-Level Pricing
UserTesting
Team-based Unlimited
Contact Us
Per Year
With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty.
- Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
WebLOAD
No pricing availableFree Trial
UserTesting
Free Trial is available
WebLOAD
Free Trial is available
Ratings
Meets Requirements
8.6
599
9.0
27
Ease of Use
8.4
630
8.8
27
Ease of Setup
8.6
295
9.0
21
Ease of Admin
8.7
231
8.8
18
Quality of Support
9.0
522
9.3
27
Has the product been a good partner in doing business?
8.8
226
9.0
19
Product Direction (% positive)
8.1
589
8.3
27
Features by Category
User Response Methods
7.6
317
|
Verified
Not enough data
8.7
374
|
Verified
Not enough data
8.7
296
|
Verified
Not enough data
7.1
182
|
Verified
Not enough data
8.2
351
|
Verified
Not enough data
Participant Selection
7.4
127
Not enough data
5.6
82
Not enough data
6.9
108
Not enough data
8.1
375
|
Verified
Not enough data
Insights
7.7
344
|
Verified
Not enough data
7.7
312
|
Verified
Not enough data
7.4
312
|
Verified
Not enough data
Generative AI
6.7
84
Not enough data
Functionality
Not enough data
9.1
9
Not enough data
9.4
8
Not enough data
9.4
9
Reporting
Not enough data
8.9
9
Feedback Source
8.0
113
Not enough data
8.4
130
Not enough data
8.4
131
Not enough data
7.7
83
Not enough data
8.3
155
Not enough data
Feedback Management
7.7
144
Not enough data
7.7
158
Not enough data
8.2
175
Not enough data
8.2
161
Not enough data
Insights
Feature Not Available
Not enough data
7.3
161
Not enough data
7.7
172
Not enough data
Agentic AI - Demo Automation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
6.8
20
Not enough data
6.7
19
Not enough data
6.8
18
Not enough data
Feature Not Available
Not enough data
Customization
6.9
18
Not enough data
6.2
17
Not enough data
6.2
18
Not enough data
5.8
17
Not enough data
Generative AI
Feature Not Available
Not enough data
7.3
19
Not enough data
Agentic AI - Experience Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
6.1
22
Not enough data
7.9
24
Not enough data
6.5
22
Not enough data
6.5
24
Not enough data
Survey Customization
6.0
25
Not enough data
5.8
24
Not enough data
6.5
24
Not enough data
4.9
23
Not enough data
Survey Insights
6.3
24
Not enough data
Feature Not Available
Not enough data
7.1
24
Not enough data
6.8
24
Not enough data
Agentic AI - Survey
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
5.7
5
Not enough data
6.4
6
Not enough data
Survey Management
9.0
35
|
Verified
Not enough data
8.3
83
|
Verified
Not enough data
8.6
107
|
Verified
Not enough data
8.5
100
|
Verified
Not enough data
Process Management
8.0
102
|
Verified
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
Feature Not Available
Not enough data
System Management
8.8
89
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
UserTesting and WebLOAD share no categories
Unique Categories
UserTesting is categorized as Consumer Video Feedback, User Research, Enterprise Feedback Management, Experience Management, Survey, and Consumer Insights Platforms
WebLOAD is categorized as Software Testing and Load Testing Tools
Reviews
Reviewers' Company Size
UserTesting
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WebLOAD
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
10.4%
Computer Software
9.7%
Information Technology and Services
8.8%
Retail
6.5%
Consumer Goods
3.9%
Other
60.8%
Information Technology and Services
29.0%
Computer Software
16.1%
Banking
9.7%
Hospital & Health Care
6.5%
Staffing and Recruiting
3.2%
Other
35.5%
Alternatives
Discussions
Will you consider building out videos and demos for specific prospective users?
2 Comments
SG
The usertesting.com sales team is very informed and supportive. Im pretty sure if you contacted them directly. They will arrange a demo for you. Read more
Can you send me documentation on how iterative product design feedback is better served with 5 inter
1 Comment
LB
Depends on whether you are looking for usability issues or quantitative results (i.e., benchmarking). Both are of value.Read more
Best Practices
1 Comment
LB
I agree and we've also had this as a barrier that we have not been able to solve. Wish it would use software that they normally use.Read more
WebLOAD has no discussions with answers
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