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Compare TrueCommerce EDI and Workato 
Featured Products
At a Glance
Market Segments
Small-Business (61.7% of reviews)
Mid-Market (44.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
TrueCommerce EDI
Star Rating
(418)4.4 out of 5
Market Segments
Small-Business (61.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TrueCommerce EDIWorkato
Star Rating
(725)4.7 out of 5
Market Segments
Mid-Market (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WorkatoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Workato excels in user experience, particularly with its intuitive setup process. Users appreciate how easy it is to build and deploy integrations, with many highlighting the straightforward mappings and a wide range of prebuilt connectors that simplify automation tasks.
- Users say that TrueCommerce EDI shines in customer support, with many praising the accessibility of their representatives. Reviewers mention that they can easily get help and answers to their questions, which enhances their overall experience with the software.
- According to verified reviews, Workato has a higher satisfaction score, reflecting its strong performance in areas like workflow management and real-time reporting. Users have noted that they can handle automations independently, reducing reliance on ERP vendors for new features.
- Reviewers mention that TrueCommerce EDI is particularly effective for document transmission, such as invoices and ASNs. This specific functionality is often highlighted as a key reason for choosing TrueCommerce, especially among small businesses looking for reliable EDI solutions.
- G2 reviewers report that while Workato has a higher ease of use rating, TrueCommerce EDI still provides a solid experience, though some users find its setup process less intuitive. This difference can impact how quickly teams can start leveraging the software effectively.
- Users say that Workato's strong focus on automation and integration capabilities makes it a powerful tool for mid-market companies, while TrueCommerce EDI's tailored approach for small businesses ensures that their specific needs are met, showcasing the strengths of both platforms in their respective market segments.
Pricing
Entry-Level Pricing
TrueCommerce EDI
No pricing availableWorkato
No pricing availableFree Trial
TrueCommerce EDI
No trial information availableWorkato
Free Trial is available
Ratings
Meets Requirements
9.2
338
9.1
584
Ease of Use
8.7
345
9.0
593
Ease of Setup
7.8
213
8.9
464
Ease of Admin
8.6
188
9.0
368
Quality of Support
8.7
335
9.2
573
Has the product been a good partner in doing business?
9.0
187
9.4
365
Product Direction (% positive)
8.6
336
9.5
568
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
8.1
18
Not enough data
8.0
17
Not enough data
8.9
19
Not enough data
9.0
18
Not enough data
Logistics
8.0
16
Not enough data
8.8
18
Not enough data
8.6
20
Not enough data
8.6
15
Not enough data
8.6
19
Not enough data
Management
Not enough data
7.9
116
Not enough data
8.3
123
Functionality
Not enough data
8.9
130
Not enough data
8.7
133
Not enough data
9.0
131
Not enough data
9.1
141
Not enough data
9.0
131
Management
Not enough data
8.1
25
Not enough data
8.8
25
Not enough data
9.0
25
Not enough data
8.8
26
Solution Provision
Not enough data
8.3
25
Not enough data
7.6
25
Not enough data
8.4
24
Development
Not enough data
9.4
35
Not enough data
9.4
33
Not enough data
9.7
34
Not enough data
9.4
34
Collaboration
Not enough data
9.0
33
Not enough data
9.0
33
Not enough data
9.4
33
Functionality
9.1
165
|
Verified
9.1
19
8.7
162
|
Verified
9.3
19
Management
8.5
156
|
Verified
9.4
18
8.1
155
|
Verified
9.2
19
8.2
155
|
Verified
9.4
18
Integrations
8.4
156
|
Verified
9.2
19
7.8
127
|
Verified
8.6
18
Security
8.5
147
|
Verified
9.2
18
9.0
159
|
Verified
9.0
18
Support
8.5
156
|
Verified
9.0
19
Development
Not enough data
9.1
271
Not enough data
8.4
177
|
Verified
Not enough data
9.0
198
|
Verified
Not enough data
8.8
212
|
Verified
Not enough data
8.5
195
|
Verified
Not enough data
9.1
190
Not enough data
8.6
165
Management
Not enough data
8.7
194
|
Verified
Not enough data
8.7
182
|
Verified
Not enough data
8.9
194
|
Verified
Not enough data
8.7
192
|
Verified
Not enough data
8.8
165
Security
Not enough data
8.8
171
|
Verified
Not enough data
8.9
178
|
Verified
Not enough data
9.0
174
|
Verified
Integration Options
Not enough data
8.7
166
|
Verified
Not enough data
8.6
166
|
Verified
Not enough data
8.1
160
|
Verified
Not enough data
7.9
145
|
Verified
Deployment
Not enough data
8.7
161
Not enough data
9.0
171
Management
Not enough data
9.2
13
Not enough data
9.4
14
Not enough data
9.2
13
Not enough data
9.2
13
Functionality
Not enough data
9.2
13
Not enough data
9.0
13
Not enough data
9.2
13
Not enough data
9.5
14
Security
Not enough data
9.3
14
Not enough data
9.4
13
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
9.2
108
Development
Not enough data
9.1
113
Not enough data
8.9
110
Security
Not enough data
9.1
109
Not enough data
8.9
106
Management
Not enough data
9.0
105
Not enough data
8.6
96
Not enough data
9.3
104
Not enough data
9.1
91
Not enough data
8.8
94
Not enough data
8.9
94
Application Integration
Not enough data
9.1
90
Not enough data
9.2
93
Not enough data
9.5
93
Not enough data
9.3
92
Data Management
Not enough data
9.3
12
Not enough data
8.8
12
Not enough data
9.2
12
Not enough data
9.3
12
Not enough data
8.2
11
Functionality
Not enough data
9.1
11
Not enough data
9.9
13
Not enough data
9.7
13
Not enough data
9.6
12
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
8.8
11
Security
Not enough data
9.1
11
Not enough data
9.2
11
Generative AI
Not enough data
8.2
11
Functionality
Not enough data
8.8
14
Not enough data
9.3
14
Not enough data
9.2
14
Governance
Not enough data
9.0
14
Not enough data
9.2
14
Not enough data
9.2
14
Scalability and Performance - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
10.0
6
Cost and Efficiency - Generative AI Infrastructure
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
10.0
6
Integration and Extensibility - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
8.9
6
Not enough data
9.7
6
Security and Compliance - Generative AI Infrastructure
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
10.0
6
Usability and Support - Generative AI Infrastructure
Not enough data
10.0
7
Not enough data
10.0
6
Functionality - Process Orchestration
Not enough data
8.4
55
Not enough data
9.0
56
Not enough data
9.3
63
Not enough data
9.4
58
Not enough data
9.0
52
Integration & Adaptability - Process Orchestration
Not enough data
9.3
54
Not enough data
9.2
54
Not enough data
8.9
57
Not enough data
8.8
56
Not enough data
8.8
53
Not enough data
8.7
53
Not enough data
8.9
53
Not enough data
8.9
53
Customization - AI Agent Builders
Not enough data
9.0
14
Not enough data
9.0
14
Not enough data
9.3
12
Functionality - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
8.8
14
Data and Analytics - AI Agent Builders
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
9.1
11
Integration - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.4
11
Not enough data
9.4
12
Not enough data
9.4
14
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
9.4
9
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
9.0
7
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
Not enough data
8.8
181
Not enough data
8.9
178
Not enough data
8.9
175
Not enough data
9.0
186
API Management
Not enough data
8.7
165
Not enough data
8.5
183
Not enough data
8.7
182
Not enough data
Feature Not Available
Not enough data
8.5
164
Data Integration
Not enough data
9.2
194
Not enough data
8.7
185
Not enough data
8.5
167
Categories
Categories
Shared Categories
TrueCommerce EDI and Workato are categorized as Electronic Data Interchange (EDI)
Unique Categories
TrueCommerce EDI is categorized as Integration Brokerage and On-Premise Data Integration
Workato is categorized as Master Data Management (MDM), API Development, Embedded Integration Platforms, Reverse ETL, Data Replication, API Management, AI Agent Builders, API Generation, Big Data Integration Platforms, iPaaS, Process Orchestration, Conversational Marketing, ETL Tools, Conversational Support, Generative AI Infrastructure, Productivity Bots, and AI Orchestration
Reviews
Reviewers' Company Size
TrueCommerce EDI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Wholesale
16.0%
Consumer Goods
13.2%
Retail
8.6%
Manufacturing
8.1%
Food Production
5.1%
Other
49.0%
Computer Software
22.9%
Information Technology and Services
19.7%
Financial Services
5.6%
Retail
3.5%
Construction
3.0%
Other
45.3%
Alternatives
Discussions
How do you know what you are paying for? How was the usage calculated?
2 Comments
BC
They have a detailed usage you can access to in the portal.Read more
Migrating to the Cloud
1 Comment
DL
TrueCommerce was very supportive and we didn't have any difficulties migrating, they were there every step and it seemed mostly seemless.Read more
What is the fastest way to set up Item Catalog?
1 Comment
WB
Yes you can import. I find it's easiest to export the item catalog from TC and then use that as the template for your import. It should be a CSV file.Read more
What is a Workato recipe?
3 Comments
GM
The recipe is Workato's main asset which houses the step-by-step integration process. In it you can build the flows and connect multiple applications.Read more
Are on-premise applications and databases supported?
2 Comments
Official Response from Workato
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise...Read more
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