# How do you know what you are paying for? How was the usage calculated?

How do you calculate the Kilobytes per document? How is the usage calculated? Breakdown of charges on invoice?

##### Post Metadata
- Posted at: about 6 years ago



## Comments
### Comment 1

Hi, they charge by 'kilocharacter' which essentially is how most EDI platforms base their invoicing. They give you a price model based on projected usage and then estimate how many kilocharacters you'll need. The initial invoice and then usage invoices are very detailed and your account manager can always speak to them.

##### Comment Metadata
- Posted at: over 4 years ago
- Author title: Service and Technology Administrator at Technivorm Moccamaster USA



### Comment 2

They have a detailed usage you can access to in the portal.

##### Comment Metadata
- Posted at: almost 6 years ago
- Author title: NetSuite Administrator | MIS Manager | e-Commerce Expert | B2B | B2C | EDI | Operations | Fashion | Coffee Enthusiast




## Related Product
[TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews)

## Related Category
[Electronic Data Interchange (EDI)](https://www.g2.com/categories/electronic-data-interchange-edi)

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