G2 reviewers report that UKG Ready excels in user experience, with many praising its intuitive interface that simplifies tasks like entering time requests and reviewing employee information. Users appreciate the ease of use, which fosters accuracy and encourages adoption across the workforce.
According to verified reviews, TriNet stands out for its comprehensive platform that effectively manages the entire employee lifecycle, from onboarding to offboarding. Users highlight the efficiency of payroll processing and the robustness of employee benefits, making it a strong choice for small businesses.
Users say that UKG Ready's reporting features are particularly beneficial, allowing for automated report generation that keeps stakeholders informed without manual effort. This capability is a significant time-saver and enhances overall operational efficiency.
Reviewers mention that TriNet's customer support is a strong point, especially with its chat support function that connects users to real people for immediate assistance. This level of support is crucial for businesses that require quick resolutions to their queries.
G2 reviewers highlight that while UKG Ready has a higher overall satisfaction score, TriNet's self-service tools are noted for empowering employees to manage their own information, which can lead to increased engagement and satisfaction among staff.
Users express mixed feelings about the implementation process for both platforms. While UKG Ready is generally seen as easier to set up, some TriNet users appreciate its structured onboarding process that helps guide them through the initial setup, despite occasional configuration challenges.
Pricing
Entry-Level Pricing
TriNet
No pricing available
UKG Ready
No pricing available
Free Trial
TriNet
No trial information available
UKG Ready
No trial information available
Ratings
Meets Requirements
8.4
664
9.1
2,033
Ease of Use
8.2
671
8.8
2,062
Ease of Setup
7.9
419
8.4
1,407
Ease of Admin
8.2
457
8.1
616
Quality of Support
8.0
620
8.8
1,719
Has the product been a good partner in doing business?
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
Best practice for refunding garnishments & bonus over payments
9 Comments
BJ
I had no idea it could be done like that. How would you handle refunding a bonus paid in error? Oh..................THANK YOU!Read more
Using calendar in Kronos in other applications
3 Comments
LP
Did you ever get any good answers here. I would love for time off requests to flow to the calendar (outlook) as showing OOO. Read more
Is there an easier way to enter things like raises with multiple job codes
3 Comments
KB
We used an import for our minimum wage job rate that went up last year and now this Jan. There is an import for the Primary code and a separate one for the...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.