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At a Glance
Market Segments
Small-Business (49.2% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
$3.33 1 User Per Month
$0.00
Trillian
Star Rating
(120)4.4 out of 5
Market Segments
Small-Business (49.2% of reviews)
Pros & Cons
Entry-Level Pricing
$3.33 1 User Per Month
Free Trial is available
Browse all 3 pricing plansWebex Suite
Star Rating
(18,629)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Webex Suite excels in overall user satisfaction, reflected in its higher G2 Score compared to Trillian. Users appreciate its reliability and ease of use, particularly highlighting the mobile application as one of the most functional for managing meetings on the go.
- Users say that Trillian stands out for its user-friendly interface and customization options, such as the ability to modify emojis. This feature, along with its strong security measures, makes it a favorite for small businesses looking for effective team communication.
- Reviewers mention that Webex Suite's extensive review count indicates a robust user base, which contributes to its credibility. Many users find it particularly useful for scheduling demos and sales conversations, showcasing its versatility in professional settings.
- According to verified reviews, Trillian shines in its ease of setup and administration, with users noting a quick onboarding process that helps teams get started without hassle. This is particularly beneficial for smaller organizations that may lack dedicated IT support.
- Users highlight that while Webex Suite offers a comprehensive suite of features, including audio and video conferencing, some find it less intuitive than Trillian. This can lead to a steeper learning curve for new users, especially in larger enterprises.
- G2 reviewers note that Trillian's focus on instant messaging and file sharing makes it a strong contender for teams prioritizing communication. Users appreciate its capabilities for sending messages between teams, which enhances collaboration and productivity.
Pricing
Entry-Level Pricing
Trillian
Individuals
$3.33
1 User Per Month
For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Not recommended for business or healthcare.
- Free Windows, Mac, and Linux desktop clients
- Free iOS and Android mobile clients
- Optionally chat right in the web browser
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Trillian
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
9.3
111
8.9
14,655
Ease of Use
9.2
111
8.7
14,705
Ease of Setup
9.3
41
8.4
2,917
Ease of Admin
9.1
35
8.5
2,600
Quality of Support
8.9
80
8.5
11,723
Has the product been a good partner in doing business?
9.5
30
8.7
2,494
Product Direction (% positive)
6.8
106
7.8
14,114
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
983
Not enough data
9.0
964
Not enough data
8.9
942
Collaboration
Not enough data
8.8
899
Not enough data
9.0
978
Not enough data
9.0
971
Not enough data
8.8
875
Not enough data
9.2
1000
Functionality
Not enough data
8.8
881
Not enough data
9.0
980
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.8
20
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
7.7
5
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
8.3
7
Not enough data
Feature Not Available
Not enough data
7.9
7
Not enough data
Patient Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Business Instant Messaging
8.4
38
8.6
943
9.2
48
8.8
1047
8.0
35
8.5
960
Business Instant Messaging
8.3
20
9.0
1013
8.5
14
8.9
956
Business Instant Messaging
9.3
41
8.7
903
9.4
38
8.8
963
7.8
22
8.7
870
Generative AI - Business Instant Messaging
Not enough data
8.2
55
AI - Business Instant Messaging
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
7.8
55
Agentic AI - Business Instant Messaging
Not enough data
7.8
37
Not enough data
7.7
36
Visual Tools
Not enough data
8.7
69
Not enough data
8.7
65
Not enough data
8.5
65
Not enough data
8.4
67
Office Customization
Not enough data
8.8
66
Not enough data
8.8
64
Not enough data
8.6
64
Guest Tools
Not enough data
8.5
62
Not enough data
8.8
64
Not enough data
8.8
59
Collaboration Tools
Not enough data
8.6
64
Not enough data
8.9
67
Not enough data
9.0
66
Not enough data
8.9
64
Agentic AI - Virtual Workspaces
Not enough data
7.8
31
Not enough data
7.6
30
Design Tools
Not enough data
8.8
362
Not enough data
8.8
361
Not enough data
8.6
316
Not enough data
8.7
323
Not enough data
8.8
339
Communication Tools
Not enough data
8.9
340
Not enough data
9.0
362
Integrations
Not enough data
8.7
292
Not enough data
9.0
360
Software Offering
Not enough data
8.8
357
Not enough data
9.2
394
Not enough data
9.0
380
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
23
Not enough data
8.1
23
Not enough data
8.3
23
Platform
9.8
9
Not enough data
9.8
9
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.6
9
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
9.6
9
Not enough data
Presenter Tools
Not enough data
8.9
4898
Not enough data
8.5
4255
|
Verified
Not enough data
8.8
4608
|
Verified
Not enough data
8.9
5122
|
Verified
Conferencing Options
Not enough data
9.0
5265
|
Verified
Not enough data
9.0
5491
|
Verified
Not enough data
9.0
5405
|
Verified
Application Tools
Not enough data
8.8
4347
|
Verified
Not enough data
8.8
4908
|
Verified
Not enough data
8.7
4875
Agentic AI - Screen Sharing
Not enough data
7.7
49
Collaboration
Not enough data
9.1
34
Not enough data
8.8
35
Not enough data
8.7
34
Not enough data
8.9
34
Hardware
Not enough data
8.6
33
Not enough data
8.5
33
Security
Not enough data
9.1
34
Not enough data
8.8
34
Agentic AI - Visual Collaboration Platforms
Not enough data
7.1
16
Not enough data
7.4
15
Collaboration Tools
Not enough data
9.0
10155
|
Verified
Not enough data
9.1
2957
|
Verified
Not enough data
8.8
2639
|
Verified
Not enough data
9.0
3182
|
Verified
Not enough data
9.0
3032
Meeting Coordination
Not enough data
8.7
9146
Not enough data
8.7
8636
|
Verified
Not enough data
8.7
9008
|
Verified
Not enough data
8.8
3162
|
Verified
Software Type
Not enough data
8.6
7738
|
Verified
Not enough data
8.8
3100
|
Verified
Not enough data
9.0
3246
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
90
Not enough data
7.8
84
Not enough data
7.9
86
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
39
Not enough data
9.3
40
Not enough data
9.4
40
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
38
Not enough data
9.1
41
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
41
Not enough data
9.3
40
Accessibility - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.1
39
Not enough data
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
242
Not enough data
8.7
228
Not enough data
8.6
209
Not enough data
9.0
256
Not enough data
9.0
257
Not enough data
8.6
146
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
162
Not enough data
8.4
187
Not enough data
8.4
178
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
134
Not enough data
8.6
179
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
153
Not enough data
9.1
141
Categories
Categories
Shared Categories
Trillian and Webex Suite are categorized as Business Instant Messaging
Unique Categories
Trillian is categorized as HIPAA Compliant Messaging and Clinical Communication and Collaboration
Webex Suite is categorized as Visual Collaboration Platforms, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, Video Conferencing, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Trillian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.1%
Information Technology and Services
9.2%
Higher Education
6.7%
Hospital & Health Care
5.0%
Mental Health Care
4.2%
Other
64.7%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
They are effective and professional
2 Comments
MU
We can easily use this appRead more
Trillian has no more discussions with answers
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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