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At a Glance
Market Segments
Enterprise (42.1% of reviews)
Mid-Market (43.9% of reviews)
Entry-Level Pricing
Free
No pricing available
Tines
Star Rating
(257)4.8 out of 5
Market Segments
Enterprise (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansWorkato
Star Rating
(712)4.7 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WorkatoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Workato excels in Workflow Management with a score of 9.7, highlighting its intuitive interface and ease of use for automating complex processes. In contrast, Tines also performs well in this area but has a slightly lower score of 9.0, indicating that while it is effective, it may not be as user-friendly for intricate workflows.
- Reviewers mention that Tines shines in Real-Time Integration, achieving a remarkable score of 9.9, which users appreciate for its seamless connectivity and speed. Workato, while still strong at 9.1, does not match Tines' performance in this critical area, suggesting that Tines may be better suited for businesses requiring immediate data synchronization.
- G2 users highlight the superior Quality of Support from Tines, which received a score of 9.7. Users frequently commend Tines for its responsive customer service and helpful resources. Workato, with a score of 9.3, also offers good support but may not be as consistently praised as Tines in user reviews.
- Users on G2 report that Workato's Data Mapping capabilities are robust, scoring 9.7, which reviewers say makes it easier to handle complex data transformations. Tines, while effective, scores slightly lower at 9.4, indicating that users may find Workato's features more comprehensive for their data needs.
- Reviewers mention that Tines offers superior Custom Connectors, with a score of 9.7, allowing for greater flexibility in integrating with various applications. Workato's score of 8.4 suggests that while it provides custom integration options, it may not be as versatile as Tines in this regard.
- Users say that Tines' API Management features are highly rated at 9.2, with many users appreciating the ease of use and effectiveness in managing integrations. Workato, with a score of 8.7, is still competent but may not provide the same level of satisfaction among users looking for advanced API functionalities.
Pricing
Entry-Level Pricing
Tines
Community Edition
Free
Start automating in minutes, not months with our free community edition
- 3 Builders
- 3 Story Units
- 500o Events Per Day
Workato
No pricing availableFree Trial
Tines
Free Trial is available
Workato
Free Trial is available
Ratings
Meets Requirements
9.2
193
9.1
575
Ease of Use
9.0
207
9.0
584
Ease of Setup
9.1
131
8.9
457
Ease of Admin
9.2
98
9.0
365
Quality of Support
9.8
180
9.2
565
Has the product been a good partner in doing business?
9.8
92
9.4
362
Product Direction (% positive)
9.6
183
9.5
559
Features by Category
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
7.9
116
Not enough data
8.3
123
Functionality
Not enough data
8.9
130
Not enough data
8.7
133
Not enough data
9.0
131
Not enough data
9.1
139
Not enough data
9.0
131
Management
Not enough data
8.1
25
Not enough data
8.8
25
Not enough data
9.0
25
Not enough data
8.8
26
Solution Provision
Not enough data
8.3
25
Not enough data
7.6
25
Not enough data
8.4
24
Development
Not enough data
9.4
35
Not enough data
9.4
33
Not enough data
9.7
34
Not enough data
9.4
34
Collaboration
Not enough data
9.0
33
Not enough data
9.0
33
Not enough data
9.4
33
Functionality
Not enough data
9.1
19
Not enough data
9.3
19
Management
Not enough data
9.4
18
Not enough data
9.2
19
Not enough data
9.4
18
Integrations
Not enough data
9.2
19
Not enough data
8.6
18
Security
Not enough data
9.2
18
Not enough data
9.0
18
Support
Not enough data
9.0
19
Development
9.9
15
9.1
269
9.3
14
8.4
176
|
Verified
9.7
15
9.0
194
|
Verified
9.2
15
8.8
208
|
Verified
9.8
15
8.5
194
|
Verified
9.6
15
9.0
188
9.6
9
8.6
164
Management
9.7
15
8.7
192
|
Verified
9.8
14
8.7
181
|
Verified
9.5
14
8.9
193
|
Verified
9.5
14
8.8
190
|
Verified
9.3
14
8.8
164
Security
9.3
12
8.8
170
|
Verified
9.4
14
8.9
177
|
Verified
9.6
15
9.0
173
|
Verified
Integration Options
8.9
11
8.7
165
|
Verified
9.0
8
8.6
165
|
Verified
8.5
9
8.1
159
|
Verified
9.4
9
7.9
144
|
Verified
Deployment
9.0
7
8.7
160
9.3
12
9.0
170
Management
Not enough data
9.2
13
Not enough data
9.4
14
Not enough data
9.2
13
Not enough data
9.2
13
Functionality
Not enough data
9.2
13
Not enough data
9.0
13
Not enough data
9.2
13
Not enough data
9.5
14
Security
Not enough data
9.3
14
Not enough data
9.4
13
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
9.2
108
Development
Not enough data
9.1
113
Not enough data
8.9
110
Security
Not enough data
9.1
109
Not enough data
8.9
106
Management
Not enough data
9.0
105
Not enough data
8.6
96
Not enough data
9.3
104
Not enough data
9.1
91
Not enough data
8.8
94
Not enough data
8.9
94
Application Integration
Not enough data
9.1
90
Not enough data
9.2
93
Not enough data
9.5
93
Not enough data
9.3
92
Data Management
Not enough data
9.3
12
Not enough data
8.8
12
Not enough data
9.2
12
Not enough data
9.3
12
Not enough data
8.2
11
Functionality
Not enough data
9.1
11
Not enough data
9.9
12
Not enough data
9.7
12
Not enough data
9.6
12
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
8.8
11
Security
Not enough data
9.1
11
Not enough data
9.2
11
Generative AI
Not enough data
8.2
11
Functionality
Not enough data
8.8
14
Not enough data
9.3
14
Not enough data
9.2
14
Governance
Not enough data
9.0
14
Not enough data
9.2
14
Not enough data
9.2
14
Scalability and Performance - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
10.0
6
Cost and Efficiency - Generative AI Infrastructure
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
10.0
6
Integration and Extensibility - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
8.9
6
Not enough data
9.7
6
Security and Compliance - Generative AI Infrastructure
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
10.0
6
Usability and Support - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
10.0
6
Functionality - Process Orchestration
Not enough data
8.4
55
Not enough data
9.0
56
Not enough data
9.3
62
Not enough data
9.4
57
Not enough data
9.0
52
Integration & Adaptability - Process Orchestration
Not enough data
9.3
53
Not enough data
9.2
54
Not enough data
8.9
57
Not enough data
8.8
56
Not enough data
8.8
53
Not enough data
8.7
53
Not enough data
8.9
53
Not enough data
8.9
53
Customization - AI Agent Builders
Not enough data
9.0
14
Not enough data
9.0
14
Not enough data
9.3
12
Functionality - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
8.7
13
Data and Analytics - AI Agent Builders
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
9.1
11
Integration - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.4
11
Not enough data
9.4
12
Not enough data
9.4
13
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
9.4
9
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
9.0
7
Response
Feature Not Available
Not enough data
9.1
21
Not enough data
7.5
20
Not enough data
8.5
22
Not enough data
Records
9.2
21
Not enough data
8.7
19
Not enough data
8.6
19
Not enough data
Management
9.3
21
Not enough data
8.3
19
Not enough data
9.2
21
Not enough data
Generative AI
7.7
18
Not enough data
7.7
18
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
Not enough data
8.8
181
Not enough data
8.9
178
Not enough data
8.9
175
Not enough data
9.0
186
API Management
Not enough data
8.7
165
Not enough data
8.5
182
Not enough data
8.7
182
Not enough data
Feature Not Available
Not enough data
8.5
164
Data Integration
Not enough data
9.2
192
Not enough data
8.7
185
Not enough data
8.5
167
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Orchestration, Automation, and Response (SOAR)Hide 11 FeaturesShow 11 Features
9.0
145
Not enough data
Automation
9.3
136
Not enough data
9.6
142
Not enough data
9.3
126
Not enough data
8.6
109
Not enough data
Orchestration
9.5
133
Not enough data
9.0
119
Not enough data
8.6
107
Not enough data
8.1
95
Not enough data
Response
9.4
129
Not enough data
8.6
95
Not enough data
8.6
87
Not enough data
Categories
Categories
Shared Categories
Tines and Workato are categorized as iPaaS
Unique Categories
Tines is categorized as Security Orchestration, Automation, and Response (SOAR), Workload Automation, Incident Response, Enterprise IT Management, and Other Process Automation
Workato is categorized as Master Data Management (MDM), API Development, Embedded Integration Platforms, Reverse ETL, Data Replication, API Management, AI Agent Builders, API Generation, Electronic Data Interchange (EDI), Big Data Integration Platforms, Process Orchestration, Conversational Marketing, ETL Tools, Conversational Support, Generative AI Infrastructure, Productivity Bots, and AI Orchestration
Reviews
Reviewers' Company Size
Tines
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer & Network Security
22.0%
Information Technology and Services
16.5%
Computer Software
14.2%
Financial Services
12.6%
Security and Investigations
6.7%
Other
28.0%
Computer Software
23.0%
Information Technology and Services
19.7%
Financial Services
5.5%
Retail
3.5%
Construction
3.0%
Other
45.3%
Discussions
What is Tines automation?
2 Comments
JD
Tines Automation is a tool that can turn any manual process into an automated one. Example would be new hire on-boarding or case creation and notification...Read more
What does Tines do?
1 Comment
JO
Tines s a radically different approach to displace legacy SOAR and automation for security teams. They provide exceptional automation power in an intuitive,...Read more
Is tines a soar?
1 Comment
MS
In my mind, SOAR is specific to handling the automation of security use cases. It's more than a SOAR in that it ALSO allows you to automate IT use cases,...Read more
What is a Workato recipe?
3 Comments
GM
The recipe is Workato's main asset which houses the step-by-step integration process. In it you can build the flows and connect multiple applications.Read more
Are on-premise applications and databases supported?
2 Comments
Official Response from Workato
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise...Read more
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