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Compare Test IO and User Interviews 
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At a Glance
Market Segments
Mid-Market (57.7% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
No pricing available
$49.00
Test IO
Star Rating
(73)4.3 out of 5
Market Segments
Mid-Market (57.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Test IOUser Interviews
Star Rating
(1,044)4.6 out of 5
Market Segments
Small-Business (52.5% of reviews)
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansTest IO vs User Interviews
When assessing the two solutions, reviewers found User Interviews easier to use, set up, and administer. However, reviewers preferred doing business with Test IO overall.
- Reviewers felt that User Interviews meets the needs of their business better than Test IO.
- When comparing quality of ongoing product support, reviewers felt that User Interviews is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of User Interviews over Test IO.
Pricing
Entry-Level Pricing
Test IO
No pricing availableUser Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Test IO
No trial information availableUser Interviews
Free Trial is available
Ratings
Meets Requirements
8.6
67
8.9
573
Ease of Use
8.1
68
9.0
592
Ease of Setup
7.8
41
8.6
209
Ease of Admin
8.2
37
9.0
114
Quality of Support
9.0
67
9.1
527
Has the product been a good partner in doing business?
9.2
37
9.1
114
Product Direction (% positive)
7.7
67
9.3
588
Features by Category
User Response Methods
Not enough data
7.5
225
|
Verified
Not enough data
6.2
195
Not enough data
8.2
224
Not enough data
5.9
192
Not enough data
6.6
203
Participant Selection
Not enough data
6.9
197
Not enough data
4.9
48
Not enough data
6.0
188
Not enough data
8.1
217
|
Verified
Insights
Not enough data
6.7
189
|
Verified
Not enough data
6.9
198
|
Verified
Not enough data
6.8
197
|
Verified
Generative AI
Not enough data
5.0
75
Functionality
8.8
35
Not enough data
8.1
30
Not enough data
7.4
28
Not enough data
7.8
27
Not enough data
7.9
27
Not enough data
Admin
8.5
27
Not enough data
Functionality
7.7
8
Not enough data
6.9
8
Not enough data
6.4
7
Not enough data
Management
7.9
8
Not enough data
7.2
6
Not enough data
7.1
7
Not enough data
Survey Management
Not enough data
8.3
180
Not enough data
8.5
227
Not enough data
8.2
171
Not enough data
8.6
189
Survey Customization
Not enough data
7.7
161
Not enough data
8.0
162
Not enough data
7.9
166
Not enough data
Feature Not Available
Survey Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
148
Not enough data
8.5
163
Agentic AI - Survey
Not enough data
5.2
10
Not enough data
6.2
10
Not enough data
7.2
10
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Automation Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Test IO and User Interviews share no categories
Unique Categories
Test IO is categorized as Crowd Testing Tools, Mobile App Testing, Software Testing, and Automation Testing
User Interviews is categorized as Survey and User Research
Reviews
Reviewers' Company Size
Test IO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.7%
Information Technology and Services
8.5%
Computer Software
8.5%
Internet
5.6%
Financial Services
5.6%
Other
59.2%
Information Technology and Services
10.9%
Computer Software
9.6%
Market Research
8.4%
Financial Services
5.5%
Research
4.6%
Other
60.9%
Discussions
How can I get a demo of your product?
1 Comment
Official Response from Test IO
You can follow this link to receive a demo of test IO's platform: https://free.test.io/Read more
How can I become a tester?
1 Comment
Official Response from Test IO
You can become a tester by following this link: https://test.io/become-a-tester/Read more
How much does test IO cost?
1 Comment
Official Response from Test IO
Pricing varies by package, which is based upon product count and software complexity. You can learn more about pricing here: https://test.io/pricing/
You...Read more
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is paypal the only disbursement option
1 Comment
UM
Hi Ken! We recently launched "Reward Link" which means there are many new incentive types beyond Amazing including Starbucks, Target, DoorDash, Uber, and...Read more
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