G2 reviewers report that FacilityOS excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Acre. Users appreciate its ability to track who is in the office and verify attendance for training sessions, which enhances workplace safety and accountability.
According to verified reviews, FacilityOS has a much larger pool of feedback, with 241 reviews compared to Acre's 12. This suggests that FacilityOS has a more established user base, providing a more reliable perspective on its performance and user experience.
Users say that FacilityOS offers a straightforward and intuitive setup process, making it easy for teams to onboard new colleagues. Reviewers highlight features like the ability to log visitors and employees efficiently, which contributes to a seamless daily operation.
Reviewers mention that while Acre provides a customizable digital check-in experience, it faces challenges in user satisfaction compared to FacilityOS. Users have noted the importance of minimizing touchpoints during visitor registration, which Acre addresses, but they still find FacilityOS to be more reliable in day-to-day usage.
Users appreciate the quality of support from FacilityOS, which scores higher in this area than Acre. Reviewers have praised the responsiveness and helpfulness of the support team, which is crucial for resolving issues quickly and maintaining smooth operations.
According to recent feedback, both products have their strengths, but FacilityOS stands out for its ease of use and effective visitor management features. Users enjoy the peace of mind that comes from knowing who is in the building at any given time, while Acre's features, although customizable, may not be as user-friendly for all teams.
Pricing
Entry-Level Pricing
Acre
No pricing available
FacilityOS
No pricing available
Free Trial
Acre
Free Trial is available
FacilityOS
Free Trial is available
Ratings
Meets Requirements
8.9
9
9.3
222
Ease of Use
8.9
9
9.4
226
Ease of Setup
8.5
8
9.3
210
Ease of Admin
9.0
8
9.4
199
Quality of Support
9.4
9
9.6
216
Has the product been a good partner in doing business?
How can we remotely connect and manage the Kiosks/Devices
1 Comment
PK
Hi Krrish,
We handle all of these activities for our customers. Please reach-out to support and they will update your devices as required.
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