Acre Reviews & Product Details

Due to Covid we wanted visitors to our facilities to have a minimal to touchless experience registering an onsite visit while also limiting close interaction with our reception staff. The fact that the visitor can use their cell phone to answer required registration questions is great. Also as a security measure the Host must also scan their proximity card to print the visitor badge therefore preventing unescorted access to the building. Review collected by and hosted on G2.com.

We have not come across any downsides to date. If I could add one feature it would be a tighter integration with the Gmail calendar. Review collected by and hosted on G2.com.

The TDS tool has a lot of customization options that allow us to provide a digital check-in experience for our customers and employees. We've adapted the solution to help us manage our entries into the office for both visitors and employees during the pandemic. We like how fast and easy it has been to adapt and deploy the tool. I find that compared to other tools reviewed, this one has the most developed features and the team working with us is very open to improvements if there is something missing. We chose this to help us digitize from our paper log books and are very pleased with the outcome. Review collected by and hosted on G2.com.

I would like it if more of the settings were individualized per site, while we are a very large company we have many different regions and requirements that we have to consider. I understand that this is a somewhat unique requirement for us. Review collected by and hosted on G2.com.

Having a system that allows us to plan and manage a visitor's end-to-end journey with our company, including scheduling, pre-visit questionnaire, QR codes, self-check in, badge printing etc., The ability for a host to be notified through Microsoft Teams is a big plus for us and removes these registration & notification tasks from our receptionists. Review collected by and hosted on G2.com.

Very little - if I had to be picky I would suggest that the dual calendar invites are probably the only feature that could be improved. However my a/c manager has informed me it being worked on for a future release. Review collected by and hosted on G2.com.

The most appealing aspect of TDS Visitor Management is the lack of requirement for general staff to interact with it. Once it is embedded within the organization, it intuitively manages visitor identification, invitations, check-ins on arrival and host notifications on visitor arrivals.

Its administrative power around visitor analytics is impressive and very useful, allowing for effective labor forecasting for visitor reception and historical reporting for visitor types and volume. Review collected by and hosted on G2.com.

Not really any aspects of the product that I dislike. It does what it is supposed to do very well. Review collected by and hosted on G2.com.

The system gives staff the ability staff to book their own visitors in easily online. Visitors then receive a QR code to confirm they have been invited in to the building. Our security team are then aware of the visit and can show the guest quickly up to our main reception area. Once the guest has been confirmed by using the QR code an email is sent to the host so they are aware that their guest has arrived and can meet them. Review collected by and hosted on G2.com.

We have had some issues where the QR code has not been received in the email invite Review collected by and hosted on G2.com.

• The delivery team where amazing throughout the whole process , we love how the UI navigates , its really easy to onboard new colleagues to use the application and its got tonnes of really cool features, the Outlook plugin is definitely my personally favourite! Review collected by and hosted on G2.com.

• Its been a really positive experience so far, and its not often I can say that with global deployments ! Review collected by and hosted on G2.com.

This product has helped our business tremendously with regards to visitor management. Support is always ready to assist us in any way we need help. If we ever have issues (extremely rare) getting a response from support, we simply reach out to our designated account rep and that clears things up instantly. TDS is a company that wants to succeed, they have a great product, and they will do what it takes to gain a customer for life. Review collected by and hosted on G2.com.

No notable cons. Positive overall experience so far! Review collected by and hosted on G2.com.

Very user friendly. Guests logged, sign NDA and sends notification when they arrive. No need for a receptionist. Review collected by and hosted on G2.com.

Nothing to report. Great overall experience. Review collected by and hosted on G2.com.

An excellent product backed up with super support structures and relationship management. Escaltion processes rarely required but in place for mission critical scenarios. Review collected by and hosted on G2.com.

No cons to speak of but always room to improve. TDS strike me as a company seeking to improve. Review collected by and hosted on G2.com.

Deep access control integrations,very cool security features,screening,vetting,approvals flows watch lists Review collected by and hosted on G2.com.

No issues,10/10 all aspects of it have been executed expertly Review collected by and hosted on G2.com.