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Compare Surfer and WalkMe

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At a Glance
Surfer
Surfer
Star Rating
(537)4.8 out of 5
Market Segments
Small-Business (93.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $79.00
Browse all 3 pricing plans
WalkMe
WalkMe
Star Rating
(529)4.5 out of 5
Market Segments
Enterprise (59.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMe

Surfer vs WalkMe

When assessing the two solutions, reviewers found Surfer easier to use, set up, and administer. Reviewers also preferred doing business with Surfer overall.

  • Reviewers felt that Surfer meets the needs of their business better than WalkMe.
  • When comparing quality of ongoing product support, reviewers felt that Surfer is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Surfer over WalkMe.
Pricing
Entry-Level Pricing
Surfer
Essential
Starting at $79.00
Browse all 3 pricing plans
WalkMe
No pricing available
Free Trial
Surfer
No trial information available
WalkMe
Free Trial is available
Ratings
Meets Requirements
9.3
313
8.7
465
Ease of Use
9.3
319
8.3
474
Ease of Setup
9.4
149
8.1
383
Ease of Admin
9.4
123
8.3
360
Quality of Support
9.4
276
8.8
460
Has the product been a good partner in doing business?
9.6
118
8.9
358
Product Direction (% positive)
9.3
274
9.0
451
Features by Category
Not enough data
8.1
22
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
Not enough data
8.3
338
User Analysis
Not enough data
7.9
286
Not enough data
8.1
320
User Support
Not enough data
8.6
310
Not enough data
7.7
250
Not enough data
8.0
258
Walkthrough Type
Not enough data
8.0
266
Not enough data
9.0
318
Platform Basics - Digital Adoption Platform
Not enough data
8.3
45
Not enough data
8.9
46
Analytics - Digital Adoption Platform
Not enough data
8.7
46
Functions - Digital Adoption Platform
Not enough data
8.9
47
Not enough data
9.2
47
Agentic AI - Digital Adoption Platform
Not enough data
7.0
32
8.2
254
Not enough data
SEO Auditing & Monitoring
7.6
164
Not enough data
9.2
195
Not enough data
8.0
162
Not enough data
8.1
166
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
7.0
173
Not enough data
8.5
234
Not enough data
8.8
40
Not enough data
8.1
178
Not enough data
9.2
207
Not enough data
SEO Reporting
8.9
225
Not enough data
8.6
203
Not enough data
7.9
161
Not enough data
7.5
121
Not enough data
Generative AI
8.1
56
Not enough data
7.6
55
Not enough data
ServiceNow Store AppsHide 6 FeaturesShow 6 Features
Not enough data
9.9
8
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
224
Generative AI
Not enough data
7.6
98
Self-Service Experience
Not enough data
8.4
201
Not enough data
8.3
200
Not enough data
8.1
192
Not enough data
6.7
137
Not enough data
8.1
172
Self-Service Platform
Not enough data
8.3
174
Not enough data
8.2
180
Not enough data
7.1
137
Not enough data
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Not enough data
8.2
19
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Mobile App OptimizationHide 15 FeaturesShow 15 Features
Not enough data
8.2
26
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
Surfer
Surfer
WalkMe
WalkMe
Surfer and WalkMe share no categories
Reviews
Reviewers' Company Size
Surfer
Surfer
Small-Business(50 or fewer emp.)
93.5%
Mid-Market(51-1000 emp.)
6.0%
Enterprise(> 1000 emp.)
0.6%
WalkMe
WalkMe
Small-Business(50 or fewer emp.)
12.5%
Mid-Market(51-1000 emp.)
28.0%
Enterprise(> 1000 emp.)
59.5%
Reviewers' Industry
Surfer
Surfer
Marketing and Advertising
36.6%
Health, Wellness and Fitness
4.4%
Information Technology and Services
4.0%
Computer Software
4.0%
Writing and Editing
3.8%
Other
47.3%
WalkMe
WalkMe
Computer Software
11.0%
Financial Services
8.1%
Information Technology and Services
7.9%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.1%
Alternatives
Surfer
Surfer Alternatives
Semrush
Semrush
Add Semrush
SE Ranking
SE Ranking
Add SE Ranking
Ahrefs
Ahrefs
Add Ahrefs
RankIQ
RankIQ
Add RankIQ
WalkMe
WalkMe Alternatives
Pendo
Pendo
Add Pendo
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Whatfix
Whatfix
Add Whatfix
Appcues
Appcues
Add Appcues
Discussions
Surfer
Surfer Discussions
Can NLP be more clearly incorporated into the content editor?
2 Comments
Tomasz N.
TN
Hello Nikolai! Great question :-) Traditional audit is based on the frequency and commonness of keywords among competitors. With NLP we pass the content to...Read more
how to write content
2 Comments
Taxi W.
TW
Surfer make it so easy to use and improves content 100% Thanks Surfer, Pro Cars Woking www.procarswoking.comRead more
How to measure ROI?
1 Comment
Brian S.
BS
1. Track visitor click-through rates: The first step in measuring ROI on SurferSEO is to track the number of visitors that click through to your website from...Read more
WalkMe
WalkMe Discussions
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
Monty the Mongoose crying
WalkMe has no more discussions with answers