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At a Glance
Market Segments
Small-Business (59.2% of reviews)
Enterprise (59.6% of reviews)
Entry-Level Pricing
$124.00 Per Month
No pricing available
Stonly
Star Rating
(132)4.8 out of 5
Market Segments
Small-Business (59.2% of reviews)
Pros & Cons
Entry-Level Pricing
$124.00 Per Month
Browse all 4 pricing plansWalkMe
Star Rating
(528)4.5 out of 5
Market Segments
Enterprise (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WalkMeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that WalkMe excels in "Workflow" with a score of 9.6, making it a strong choice for organizations that prioritize streamlined processes. In contrast, Stonly's workflow capabilities are not highlighted as a standout feature, which may affect users looking for robust automation.
- Reviewers mention that Stonly offers superior "Ease of Use" with a score of 9.0 compared to WalkMe's 8.3. This suggests that Stonly may be more intuitive for new users, making it a better fit for small businesses or teams without extensive training resources.
- G2 users highlight WalkMe's "Quality of Support" with a score of 8.8, indicating that users feel well-supported. However, Stonly outperforms in this area with a score of 9.2, suggesting that users may find more responsive and helpful customer service when using Stonly.
- Users on G2 report that WalkMe's "User, Role, and Access Management" is highly rated at 9.5, which is crucial for larger enterprises needing strict control over user permissions. Stonly, while still competent, scores slightly lower at 8.6, which may be a consideration for organizations with complex user management needs.
- Reviewers mention that Stonly shines in "Mobile Optimization" with a score of 8.5, making it a better option for teams that require mobile access. WalkMe, with a lower score of 6.7 in this area, may not meet the needs of users who prioritize mobile functionality.
- Users say that WalkMe's "Knowledge Base" is rated highly at 9.4, indicating a strong resource for self-service support. Stonly also performs well in this area with a score of 9.1, but WalkMe's slightly higher rating suggests a more comprehensive knowledge management system.
Pricing
Entry-Level Pricing
Stonly
Starter
$124.00
Per Month
Interactive step-by-step guides and knowledge base for customer support, in-product help, or employee knowledge management.
- 30 Interactive guides w/ unlimited steps
- Stonly widget - embed and launch guides inside your app or website
- One custom knowledge base
WalkMe
No pricing availableFree Trial
Stonly
Free Trial is available
WalkMe
Free Trial is available
Ratings
Meets Requirements
9.2
105
8.7
465
Ease of Use
9.0
105
8.3
473
Ease of Setup
8.7
83
8.1
382
Ease of Admin
9.0
84
8.3
360
Quality of Support
9.2
93
8.8
460
Has the product been a good partner in doing business?
9.3
81
8.9
358
Product Direction (% positive)
9.5
102
9.0
451
Features by Category
Ticket and Case Management
8.5
11
Not enough data
8.8
10
Not enough data
9.6
13
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.5
11
Not enough data
7.6
9
Not enough data
8.7
10
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
9.3
14
Not enough data
8.3
11
Not enough data
8.3
8
Not enough data
7.0
5
Not enough data
6.7
6
Not enough data
Platform
8.6
6
Not enough data
8.7
19
Not enough data
9.5
16
Not enough data
8.6
14
Not enough data
7.3
13
Not enough data
7.7
14
Not enough data
User Identification
Not enough data
7.4
17
Not enough data
8.5
19
Not enough data
8.0
14
Tracking & Reporting
Not enough data
8.6
18
Not enough data
8.2
19
Not enough data
8.0
16
Not enough data
8.3
20
Not enough data
7.8
18
Not enough data
8.1
18
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Administration
9.1
13
Not enough data
9.0
12
Not enough data
9.3
15
Not enough data
Knowledge Management
9.4
24
Not enough data
9.6
16
Not enough data
8.9
16
Not enough data
Compliance
9.3
18
Not enough data
9.2
15
Not enough data
9.2
16
Not enough data
9.1
15
Not enough data
Customer Support
9.2
14
Not enough data
9.2
13
Not enough data
9.5
18
Not enough data
Data Security
9.1
13
Not enough data
8.7
14
Not enough data
9.0
17
Not enough data
8.8
13
Not enough data
Administration
8.8
15
Not enough data
9.5
19
Not enough data
9.7
18
Not enough data
Generative AI
8.3
9
Not enough data
User Analysis
Not enough data
7.9
286
Not enough data
8.1
320
User Support
Not enough data
8.6
310
Not enough data
7.7
250
Not enough data
8.0
258
Walkthrough Type
Not enough data
8.0
266
Not enough data
9.0
318
Platform Basics - Digital Adoption Platform
Not enough data
8.3
45
Not enough data
8.9
45
Analytics - Digital Adoption Platform
Not enough data
8.6
45
Functions - Digital Adoption Platform
Not enough data
8.8
46
Not enough data
9.2
46
Agentic AI - Digital Adoption Platform
Not enough data
7.0
32
Knowledge Pages
8.5
26
Not enough data
8.7
21
Not enough data
8.3
21
Not enough data
9.0
27
Not enough data
7.7
15
Not enough data
9.0
31
Not enough data
Knowledge Dissemination
8.1
27
Not enough data
8.6
28
Not enough data
9.5
38
Not enough data
8.5
25
Not enough data
8.1
22
Not enough data
8.4
24
Not enough data
8.9
27
Not enough data
8.1
14
Not enough data
8.9
23
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
10.0
7
Not enough data
9.8
7
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.0
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
8.7
19
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
20
7.6
98
Self-Service Experience
9.1
47
8.4
201
8.5
43
8.3
200
6.9
25
8.1
192
8.5
30
6.7
137
8.9
40
8.1
171
Self-Service Platform
8.7
48
8.3
174
8.1
42
8.2
179
6.2
32
7.1
137
8.1
41
7.6
158
Agentic AI - Customer Self-Service
Not enough data
8.3
11
Not enough data
8.6
12
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
8.3
12
Not enough data
7.6
12
Not enough data
8.2
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
8.4
18
Not enough data
8.1
17
Not enough data
8.1
18
Not enough data
8.2
16
Not enough data
8.1
17
Variation Testing
Not enough data
7.9
16
Not enough data
8.3
20
Not enough data
8.1
18
Not enough data
7.9
21
Not enough data
8.1
21
Not enough data
8.5
17
Reporting
Not enough data
8.1
23
Not enough data
8.2
24
Personalization
Not enough data
8.4
22
Not enough data
8.1
21
Not enough data
8.1
19
Administration
Not enough data
7.4
18
Not enough data
8.1
19
Not enough data
8.2
24
Not enough data
8.6
24
Categories
Categories
Shared Categories
Stonly and WalkMe are categorized as Customer Self-Service
Unique Categories
Stonly is categorized as Digital Customer Service Platforms, Knowledge Base, Contact Center Knowledge Base, Live Chat, and Help Desk
WalkMe is categorized as Digital Adoption Platform, ServiceNow Store Apps, Mobile App Analytics, and Mobile App Optimization
Reviews
Reviewers' Company Size
Stonly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WalkMe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
35.4%
Information Technology and Services
10.8%
Financial Services
6.9%
Health, Wellness and Fitness
3.8%
Leisure, Travel & Tourism
3.1%
Other
40.0%
Computer Software
11.0%
Financial Services
8.1%
Information Technology and Services
7.7%
Hospital & Health Care
5.4%
Insurance
4.4%
Other
63.2%
Alternatives
Discussions
Stonly has no discussions with answers
What is the one greatest solution you have used WalkMe for?
3 Comments
TS
Our first solution using WalkMe as our Digital Adoption Platform (DAP) provided guidance, insights, engagement, and automation in one seamless package for a...Read more
WalkMe has no more discussions with answers
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