Top 10 Stonly Alternatives & Competitors

Top 10 Alternatives to Stonly Recently Reviewed By G2 Community

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Fin by Intercom
By Intercom, Inc.
4.5/5
(3,690)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Categories in common with Stonly:
Digital Customer Service Platforms
Live Chat
Help Desk
Customer Self-Service

UserGuiding
By UserGuiding
4.7/5
(745)
Product Description
UserGuiding is a must-have tool for product teams looking to drive revenue growth with superior self-service experiences—activate more users and reduce support tickets with the best success coaching in industry.
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Reviewers say compared to Stonly, UserGuiding is:
Better at support
Easier to set up
More usable
Categories in common with Stonly:
Customer Self-Service

WalkMe
By SAP
4.5/5
(528)
Product Description
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.
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Categories in common with Stonly:
Customer Self-Service
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Zendesk for Customer Service - AC
By Zendesk
4.3/5
(6,664)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to Stonly, Zendesk for Customer Service - AC is:
Slower to reach roi
Categories in common with Stonly:
Digital Customer Service Platforms
Live Chat
Help Desk
Customer Self-Service

Whatfix
By Whatfix
4.6/5
(493)
Product Description
Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding.
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Reviewers say compared to Stonly, Whatfix is:
Better at support
Easier to do business with
Categories in common with Stonly:
Customer Self-Service

Zoho Desk
By Zoho
4.4/5
(7,126)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Categories in common with Stonly:
Digital Customer Service Platforms
Contact Center Knowledge Base
Live Chat
Help Desk
Customer Self-Service

Guru
By Guru
4.7/5
(2,315)
Product Description
Guru is the AI Source of Truth that connects your company’s knowledge, delivers cited answers everywhere you work, and keeps information accurate automatically.
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Reviewers say compared to Stonly, Guru is:
Easier to set up
More usable
Easier to do business with
Categories in common with Stonly:
Knowledge Base
Contact Center Knowledge Base

Helpjuice
By Helpjuice
4.7/5
(363)
Product Description
Helpjuice’s easy-to-use and most powerful knowledge base software is designed from the ground up to help you scale your customer support, and, collaborate better with your team.
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Reviewers say compared to Stonly, Helpjuice is:
Easier to set up
Better at support
Easier to do business with
Categories in common with Stonly:
Knowledge Base
Contact Center Knowledge Base
Customer Self-Service

Freshdesk
By Freshworks
4.4/5
(3,609)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Categories in common with Stonly:
Digital Customer Service Platforms
Live Chat
Help Desk
Customer Self-Service

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers