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At a Glance
Market Segments
Small-Business (59.8% of reviews)
Small-Business (69.7% of reviews)
Entry-Level Pricing
Free Trial
Contact Us
SMS-Magic
Star Rating
(114)4.1 out of 5
Market Segments
Small-Business (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansTextline
Star Rating
(368)4.7 out of 5
Market Segments
Small-Business (69.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Textline excels in user satisfaction, boasting a significantly higher overall rating compared to SMS-Magic. Users appreciate its intuitive interface, which simplifies the messaging process and enhances workflow efficiency.
- According to verified reviews, Textline's customer support is frequently highlighted as outstanding, with users mentioning specific instances of helpful assistance, such as quick responses and effective problem-solving, which contribute to a positive user experience.
- Users say that Textline's features, like the ability to send group messages and attachments, are particularly beneficial for small businesses, allowing for organized communication and effective announcements among employees.
- Reviewers mention that while SMS-Magic offers a seamless experience across various messaging channels, including SMS and WhatsApp, it faces challenges in certain areas like setup and support quality, which are noted to be less favorable compared to Textline.
- G2 reviewers highlight SMS-Magic's impressive AI features that enhance customer engagement and streamline communication, but some users feel that it lacks the same level of customization and ease of use that Textline provides.
- According to recent feedback, both platforms have their strengths, but Textline's higher ratings in ease of use and setup suggest that it may be a better fit for businesses looking for a straightforward and efficient messaging solution.
Pricing
Entry-Level Pricing
SMS-Magic
Free Trial
Free Trial
- Access to all of SMS Magic's features
- Ability to send and receive text messages
- Automate workflows
Textline
Essentials
Contact Us
The Essentials plan gets you everything the team needs to start texting efficiently.
- 600 Included Message Credits per month
- Multiple departments
- Multiple phone numbers
Free Trial
SMS-Magic
Free Trial is available
Textline
Free Trial is available
Ratings
Meets Requirements
8.5
100
9.2
334
Ease of Use
8.3
105
9.3
346
Ease of Setup
7.9
88
9.2
301
Ease of Admin
8.0
75
9.1
187
Quality of Support
8.2
93
9.4
329
Has the product been a good partner in doing business?
8.0
73
9.3
187
Product Direction (% positive)
7.4
103
9.1
340
Features by Category
Email Marketing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Online Marketing
Not enough data
Feature Not Available
Not enough data
8.5
26
Not enough data
Feature Not Available
Not enough data
8.7
26
Not enough data
Feature Not Available
Lead Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.9
25
Not enough data
Feature Not Available
Not enough data
7.8
25
Not enough data
7.7
26
Campaign Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.6
32
Not enough data
8.2
31
Not enough data
9.4
32
Not enough data
Feature Not Available
Not enough data
7.2
32
Not enough data
8.4
31
Not enough data
7.4
31
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
8.2
32
Not enough data
7.1
32
Not enough data
7.7
33
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
68
Not enough data
Feature Not Available
Channels
Not enough data
6.7
64
Not enough data
7.2
64
Not enough data
9.2
66
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customers
Not enough data
8.3
64
Not enough data
8.3
63
Not enough data
7.7
61
Not enough data
7.7
61
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.3
43
Not enough data
9.0
43
Not enough data
Feature Not Available
Not enough data
9.2
42
Not enough data
9.3
41
Not enough data
9.3
42
Not enough data
Feature Not Available
Not enough data
9.2
42
Text Messaging
8.3
75
9.2
80
8.4
75
9.4
84
8.1
74
9.2
79
7.8
69
9.2
80
7.3
66
7.8
73
6.9
60
8.6
72
7.9
67
9.0
79
7.8
61
8.7
75
SMS Platform
6.7
64
8.0
72
7.9
66
9.0
73
6.8
56
Feature Not Available
5.8
56
8.1
68
6.6
58
7.3
66
7.3
61
8.0
71
Agentic AI - SMS Marketing
Not enough data
8.9
14
Not enough data
8.8
14
Not enough data
9.0
14
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
9.2
14
Survey Management
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
7.5
17
Not enough data
8.6
17
Survey Customization
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
7.4
17
Not enough data
7.4
16
Survey Insights
Not enough data
7.7
16
Not enough data
7.2
16
Not enough data
7.5
16
Not enough data
8.6
16
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
8.7
173
Not enough data
8.5
166
Not enough data
8.4
166
Not enough data
9.0
170
Support Automation
Not enough data
8.5
167
Not enough data
8.6
167
Not enough data
8.7
167
Not enough data
8.4
170
Generative AI
Not enough data
7.1
80
Not enough data
6.8
79
Messaging Channels
Not enough data
9.4
67
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Administration
Not enough data
8.6
64
Not enough data
8.2
64
Not enough data
7.4
63
Not enough data
7.8
63
Customer Support
Not enough data
9.6
65
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
63
Artificial Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.1
62
Not enough data
9.0
62
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Internal Use
Not enough data
Feature Not Available
Not enough data
9.1
63
Not enough data
8.5
63
Not enough data
Feature Not Available
Not enough data
9.1
62
Not enough data
8.9
63
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Feature Not Available
Not enough data
8.6
30
Not enough data
Feature Not Available
Not enough data
8.0
29
Campaigns
Not enough data
Feature Not Available
Not enough data
9.0
29
Not enough data
9.3
30
Not enough data
9.6
30
Not enough data
Feature Not Available
Not enough data
7.9
29
Engagement
Not enough data
7.1
27
Platform
Not enough data
8.0
28
Not enough data
Feature Not Available
Not enough data
8.0
29
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Feature Not Available
Not enough data
8.5
56
Not enough data
9.3
56
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
54
Categories
Categories
Shared Categories
SMS-Magic and Textline are categorized as SMS Marketing
Unique Categories
SMS-Magic is categorized as Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
SMS-Magic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Textline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
15.2%
Consulting
8.0%
Staffing and Recruiting
8.0%
Non-Profit Organization Management
8.0%
Legal Services
8.0%
Other
52.7%
Health, Wellness and Fitness
6.9%
Hospital & Health Care
6.7%
Consumer Services
5.8%
Insurance
5.6%
Transportation/Trucking/Railroad
4.4%
Other
70.6%
Alternatives
Discussions
SMS-Magic has no discussions with answers
Is Textline good?
2 Comments
LS
Textline is a great alternative for customer support without compromising your personal phone number Read more
Textline has no more discussions with answers
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