[ SMS-Magic Reviews ](https://www.g2.com/products/sms-magic/reviews) [ SMS-Magic Reviews ](https://www.g2.com/products/sms-magic/reviews) # SMS-Magic Pricing Overview [Editedit](https://my.g2.com/sms-magic/pricings) Free Trial ## SMS-Magic Pricing Key Insights Last updated on Apr 09, 2026 * * * SMS-Magic offers **4 pricing editions** , starting from **$0** to **$17**. SMS-Magic pricing tiers are designed to support different usage levels and team sizes. SMS-Magic also offers a **free trial**. Compare the SMS-Magic pricing table below to figure out the best fit for your needs. Some plans may require you to contact **SMS Magic** for **custom pricing**. * * * Free Trial — $0 Zoho Conversational Plan — $7 / 1 User Licence Per Month Portal Conversational Plan — $10 / 1 User Licence Per Month Salesforce Conversational Plan — $17 / 1 User Licence Per Month Rated 4.0 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Free Trial Free Trial - Access to all of SMS Magic's features - Ability to send and receive text messages - Automate workflows Show More Salesforce Conversational Plan Starting at $17.00 1 User Licence Per Month Get Started For Free Expand your messaging capabilities. Nurture relationships to help build your sales pipeline & improve conversion rates. - Build Pipeline: Use SMS campaigns to collect more leads - Nurture Relationships: Create 1-to-1 conversations - Personalize Engagement: More personal interactions help to close the deal - Improve Conversion Rates: Use analytics to optimize your sales processes - Offer Seamless Support: Use messaging to accept and respond to customer support requests - Reduce Response Time: Field staff can respond anytime, anywhere through the mobile app Show More Zoho Conversational Plan Starting at $7.00 1 User Licence Per Month Get Started For Free Expand your messaging capabilities. Nurture relationships to help build your sales pipeline & improve conversion rates. - Build Pipeline: Utilize SMS campaigns for lead generation - Nurture Relationships: Establish personalized conversations - Personalize Engagement: Increase individualized interactions to facilitate closing deals - Improve Conversion Rates: Optimize sales processes using analytics - Offer Seamless Support: Utilize messaging for efficient customer support handling - Reduce Response Time: Enable field staff to respond promptly via a mobile app Show More Portal Conversational Plan Starting at $10.00 1 User Licence Per Month Get Started For Free Engage your prospects & customers with an easy-to-use messaging application that integrates with your CRM - Build Pipeline: Use SMS campaigns to collect more leads - Nurture Relationships: Create 1-to-1 conversations - Personalize Engagement: More personal interactions help to close the deal - Improve Conversion Rates: Use analytics to optimize your sales processes - Offer Seamless Support: Use messaging to accept and respond to customer support requests - Reduce Response Time: Field staff can respond anytime, anywhere through the mobile app Show More Each plan contains User Licence, Phone number and messaging credits To see messaging rates for your country, visit (www.sms-magic.com) Pricing information for SMS-Magic is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase SMS-Magic must be conducted with the seller. Pricing information was last updated on October 10, 2024 Show More ## SMS-Magic Pricing FAQs Generated using AI ### Is SMS-Magic free, or does it offer a free trial? SMS-Magic does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. ### How much does SMS-Magic cost in 2026? According to G2 data, SMS-Magic pricing in 2026 starts at $7.00 and can reach $17.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the SMS Magic's official pricing page for the most current details. ### Who is SMS-Magic pricing best suited for? According to G2 reviews, SMS-Magic's pricing is best suited for small businesses and mid-market companies that rely heavily on CRM-integrated messaging. G2 reviewers from industries including financial services, legal services, staffing and recruiting, non-profits, and consulting report strong adoption. The Zoho Conversational Plan at $7.00/month suits budget-conscious small teams using Zoho CRM, while the Salesforce Conversational Plan at $17.00/month fits Salesforce-dependent businesses needing robust automation. G2 reviewers in healthcare and education also find value in appointment reminders and bulk outreach. Startups and price-sensitive non-profits may find SMS-Magic's pricing a stretch, particularly as message volumes and feature needs grow. ### What are the key differences between the free and paid versions of SMS-Magic? SMS-Magic's free trial provides access to all features, including sending and receiving messages and workflow automation, making it a full-featured evaluation option. However, it is time-limited and not a permanent free tier. SMS-Magic's paid plans start at $7.00/month for the Zoho Conversational Plan, $10.00/month for the Portal Conversational Plan, and $17.00/month for the Salesforce Conversational Plan. These unlock ongoing CRM-integrated messaging, lead generation campaigns, analytics, personalized 1-to-1 conversations, and mobile app access. G2 reviewers highlight automation and CRM integration as the primary drivers for committing to SMS-Magic's paid plans beyond the trial period. ### Is SMS-Magic considered good value for its pricing? SMS-Magic's value perception is mixed according to G2 reviewers. Several G2 users praise competitive pricing, with one small business in consulting calling it "very competitive, offering great value for the quality of service provided." However, pricing concerns surface repeatedly, particularly for small teams and non-profits, with multiple G2 reviewers noting costs feel high as message volume increases. One non-profit reviewer noted pricing was "much lower years ago before the subscription model." A reviewer from environmental services acknowledged high costs but justified them through ROI. Billing transparency issues flagged by some G2 users further complicate the value equation, suggesting SMS-Magic's pricing delivers best value for businesses with consistent, high-volume messaging needs. ## Top-Rated Alternatives [ ![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio") Twilio 4.1/5 (453) ](https://www.g2.com/products/twilio/reviews) [ ![Brevo Marketing Platform](https://images.g2crowd.com/uploads/product/hd_favicon/6e2ff100220158bc579d1ee68289d603/brevo-marketing-platform.svg "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5 (2,442) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium") Podium 4.5/5 (2,025) ](https://www.g2.com/products/podium/reviews) [ View All Alternatives ](https://www.g2.com/products/sms-magic/competitors/alternatives) ## SMS-Magic Pricing Reviews (2) ![Sanket P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket P.") SP Sanket P. Software Engineer Small-Business (50 or fewer emp.) 1/18/2026 More Options - - [Respond as SMS-Magic](https://www.g2.com/survey_responses/sms-magic-review-12228142/official_response/new) "Seamless CRM SMS Integration with Two-Way Messaging and Smart Automation" 5/5 What do you like best about SMS-Magic? What I like most about SMS Magic is how easily it connects SMS messaging with business systems, especially CRM platforms. Instead of using a separate SMS tool, everything works inside the system the team already uses. The two-way messaging is very helpful. Customers can reply to messages, and conversations feel natural instead of one-sided notifications. I also like how it supports automation and workflows. Messages can be sent automatically based on events, which saves a lot of manual effort. The platform works well for customer communication, especially for reminders, updates, and confirmations. It has good delivery reliability, which is important when messages are time sensitive. I appreciate that SMS Magic supports message templates, which helps keep communication consistent. The interface is simple and business-friendly, so support or sales teams can use it without technical training. It also provides basic reporting, so you can track message status and response. Review collected by and hosted on G2.com. What do you dislike about SMS-Magic? One thing I dislike is that the initial setup can feel complex, especially when configuring workflows or integrations. Pricing can feel high for small teams, especially if message volume increases. Some advanced features are not very easy to discover without going through documentation. The UI worked well, but it could feel more modern and faster in some areas. Debugging message failure is not always straightforward. Pricing can feel high for small teams, especially if message volume increases. Some advanced features are not easy to discover without going through documentation. The UI works well, but it could feel more modern and faster in some areas. Debugging message failure is not always straightforward. Custom reporting options are limited, especially for deeper analytics. There can be region-specific SMS limitations, depending on carriers. It would be helpful to have more built-in examples for automation use cases. Review collected by and hosted on G2.com. What problems is SMS-Magic solving and how is that benefiting you? SMS-Magic solves the problem of slow or missed customer communication. Emails are often ignored, but SMS gets attention quickly. It helps businesses reach customers at the right time, especially for reminders, alerts, and follow-ups. It reduces manual work for support and sales teams, since many messages are automated. It improves response rates because customers are more likely to reply to SMS than emails. It helps teams centralize communication, keeping conversations inside the CRM system instead of scattered across tools. It supports a better experience because communication feels fast, personal, and convenient. It also helps with compliance and tracking, since message history is recorded. It helps teams close the gap between inquiry and action because customers respond faster on SMS than when waiting for emails. It reduces missed appointments and no-shows, since reminders actually get seen and acknowledged. It makes follow-ups less awkward because SMS feels more natural and less formal than emails or calls. It helps sales teams move deals faster, as quick SMS replies keep conversations active and warm. It gives managers better visibility into customer communication since all messages are logged and easy to review. It supports personalized communication at scale, because templates can still feel personal when combined with customer data. It improves team efficiency during peak hours because one agent can handle multiple conversations through SMS instead of long calls. It helps team response at the right moment because SMS is usually read within minutes, not hours. It reduces back-and-forth delays, since short messages make conversations quick and to the point. It makes customer communication feel more personal and less robotic, even when messages are automated. it helps businesses stay connected with customers on the go, without forcing them to open apps or portals. It lowers call volume pressure on support teams because many simple questions are handled over text, and it helps teams follow up consistently without forgetting or missing important customer touchpoints. It creates a clear communication history, so new team members can easily understand past conversations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Brent M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brent M.") BM Brent M. 10/31/2025 More Options - - [Respond as SMS-Magic](https://www.g2.com/survey_responses/sms-magic-review-11890976/official_response/new) "Solid Automation with Some Setup Challenges" 0/5 What do you like best about SMS-Magic? I find SMS-Magic extremely beneficial for staying engaged with customers during their hiring journey. It helps ensure that I remain top of mind with clients, which is invaluable for our communication strategy. The automated messaging feature, utilizing webhooks to trigger messages during specific milestones and events, significantly streamlines our workflow and enhances efficiency. I also appreciate SMS-Magic's integration with Zoho CRM, which facilitates seamless automation of my text messages and workflows, making my communication processes more effective. Furthermore, the involvement of the customer service representative, Nikunj, during the initial setup phase was commendable, as it helped ease the complexity involved in getting started with the software. Review collected by and hosted on G2.com. What do you dislike about SMS-Magic? I found the setup of SMS-Magic to be quite difficult as there were many moving parts involved. While my representative was helpful during the onboarding process, the complexity made it a challenging experience. Additionally, I'm uncertain if I would choose to purchase SMS-Magic again, indicating some level of dissatisfaction or unmet expectations. Review collected by and hosted on G2.com. What problems is SMS-Magic solving and how is that benefiting you? I use SMS-Magic to stay in touch with customers during their hiring journey, ensuring engagement and keeping us top of mind. It automates messaging workflows, enhancing communication efficiency. Review collected by and hosted on G2.com. 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