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Compare SendPulse and WhatsApp Business Platform 
Featured Products
At a Glance
Market Segments
Small-Business (89.9% of reviews)
Small-Business (64.6% of reviews)
Entry-Level Pricing
$0
No pricing available
SendPulse
Star Rating
(704)4.6 out of 5
Market Segments
Small-Business (89.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0
Browse all 3 pricing plansWhatsApp Business Platform
Star Rating
(170)4.6 out of 5
Market Segments
Small-Business (64.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WhatsApp Business PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SendPulse excels in user-friendliness, with many users highlighting its intuitive email builder and quick setup. This makes it particularly appealing for small businesses looking to manage campaigns without technical complexity.
- Users say that WhatsApp Business Platform offers robust features for business communication, such as catalogue management and quick replies. These tools are especially beneficial for new businesses aiming to streamline customer interactions.
- Reviewers mention that SendPulse's automation tools, including its chatbot flows, significantly enhance customer support efficiency. Users appreciate how these features help automate tasks, making it easier to maintain engagement with clients.
- According to verified reviews, WhatsApp Business Platform stands out for its free international calling and instant file sharing, which users find invaluable for both personal and professional communication, helping them stay connected without incurring high costs.
- G2 reviewers highlight that while SendPulse has a strong focus on email marketing, it also provides effective chatbot solutions that integrate well with websites, making it a versatile choice for businesses looking to enhance their online presence.
- Users report that WhatsApp Business Platform's ease of use is a significant advantage, with many finding it straightforward to navigate and implement, which is crucial for businesses that need to get up and running quickly.
Pricing
Entry-Level Pricing
WhatsApp Business Platform
No pricing availableFree Trial
SendPulse
Free Trial is available
WhatsApp Business Platform
Free Trial is available
Ratings
Meets Requirements
9.0
586
8.9
144
Ease of Use
9.0
598
9.1
149
Ease of Setup
8.9
418
9.0
118
Ease of Admin
8.9
362
8.6
52
Quality of Support
8.8
530
8.2
142
Has the product been a good partner in doing business?
9.0
341
8.8
52
Product Direction (% positive)
9.3
590
9.3
142
Features by Category
Sales Force Automation
8.4
77
Not enough data
8.4
69
Not enough data
8.3
78
Not enough data
8.2
73
Not enough data
8.1
68
Not enough data
8.3
69
Not enough data
8.2
68
Not enough data
8.2
69
Not enough data
8.2
72
Not enough data
Marketing Automation
8.6
82
Not enough data
8.6
82
Not enough data
8.5
79
Not enough data
8.1
75
Not enough data
Customer Support
8.3
78
Not enough data
8.4
79
Not enough data
8.6
81
Not enough data
7.8
73
Not enough data
8.2
74
Not enough data
Reporting & Analytics
8.4
74
Not enough data
8.6
76
Not enough data
Feature Not Available
Not enough data
Mobile & Social
8.4
71
Not enough data
8.7
74
Not enough data
8.3
68
Not enough data
Platform
8.6
95
Not enough data
8.5
99
Not enough data
8.5
94
Not enough data
8.2
85
Not enough data
Feature Not Available
Not enough data
8.3
84
Not enough data
8.8
98
Not enough data
8.5
84
Not enough data
Integration
8.5
92
Not enough data
8.4
90
Not enough data
8.3
80
Not enough data
Generative AI
7.8
42
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
8.8
240
|
Verified
Not enough data
8.7
249
|
Verified
Not enough data
8.7
232
|
Verified
Not enough data
8.7
237
|
Verified
Not enough data
8.7
242
|
Verified
Not enough data
8.6
239
|
Verified
Not enough data
8.5
218
|
Verified
Not enough data
8.5
166
|
Verified
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
8.2
204
|
Verified
Not enough data
8.5
242
|
Verified
Not enough data
Generative AI
7.8
112
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Marketing
6.9
13
Not enough data
6.4
13
Not enough data
6.8
12
Not enough data
6.8
13
Not enough data
6.9
13
Not enough data
Integration
8.7
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
164
|
Verified
Not enough data
8.1
152
|
Verified
Not enough data
8.5
164
|
Verified
Not enough data
8.2
153
|
Verified
Not enough data
Administration
8.9
46
Not enough data
Feature Not Available
Not enough data
8.5
47
Not enough data
8.9
43
Not enough data
8.4
43
Not enough data
Feature Not Available
Not enough data
Integrations
8.6
38
Not enough data
8.6
37
Not enough data
9.0
41
Not enough data
Feature Not Available
Not enough data
Platform
8.8
40
Not enough data
8.5
37
Not enough data
8.1
36
Not enough data
8.8
42
Not enough data
8.6
39
Not enough data
8.8
43
Not enough data
8.5
38
Not enough data
9.0
44
Not enough data
Diagnosis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
79
Not enough data
8.9
76
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.8
83
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Deliverability
6.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Campaigns
8.8
40
Not enough data
9.0
41
Not enough data
Feature Not Available
Not enough data
8.2
37
Not enough data
8.8
38
Not enough data
Analytics
8.8
39
Not enough data
8.7
39
Not enough data
Optimization
8.9
34
Not enough data
8.6
38
Not enough data
8.8
36
Not enough data
8.4
37
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
9.2
51
Not enough data
7.7
41
Not enough data
8.3
41
Not enough data
8.9
50
Not enough data
Edit
8.7
46
Not enough data
9.1
50
Not enough data
9.1
49
Not enough data
Logistics
9.1
48
Not enough data
7.9
46
Not enough data
8.4
45
Not enough data
8.9
47
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.9
58
|
Verified
Not enough data
8.3
48
|
Verified
Not enough data
8.8
50
|
Verified
Not enough data
8.4
48
|
Verified
Not enough data
8.1
45
|
Verified
Not enough data
8.3
45
|
Verified
Not enough data
8.9
49
|
Verified
Not enough data
8.6
51
Not enough data
SMS Platform
8.5
47
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
47
|
Verified
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.7
207
Not enough data
8.7
208
Not enough data
8.8
193
Not enough data
8.6
193
Not enough data
8.6
181
Not enough data
Platform
8.7
198
Not enough data
8.7
202
Not enough data
8.6
184
Not enough data
8.6
190
Not enough data
Feature Not Available
Not enough data
8.6
174
Not enough data
8.8
186
Not enough data
Generative AI
8.2
143
Not enough data
Feature Not Available
Not enough data
Page Customization
9.1
41
Not enough data
8.6
41
Not enough data
8.9
34
Not enough data
8.5
36
Not enough data
Page Optimization
8.6
33
Not enough data
8.8
36
Not enough data
8.5
34
Not enough data
8.5
29
Not enough data
Integrations
8.2
34
Not enough data
8.9
38
Not enough data
8.6
36
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Email Verification
Not enough data
Not enough data
Generative AI
8.5
24
7.7
76
Feature Not Available
7.6
71
Feature Not Available
7.1
72
Communication
8.8
30
8.9
113
8.7
30
9.3
113
8.5
29
7.8
106
8.7
26
9.0
113
Feature Not Available
8.0
106
Internal Use
8.6
31
8.5
104
8.7
26
8.9
112
8.8
27
8.5
115
Feature Not Available
8.6
110
8.8
26
8.8
114
Feature Not Available
8.7
112
WhatsApp Messaging - WhatsApp Marketing
Not enough data
8.2
34
Not enough data
8.1
36
Not enough data
8.8
36
Not enough data
8.0
35
Not enough data
8.5
35
Not enough data
8.3
36
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
7.9
35
Not enough data
7.7
36
Not enough data
8.2
34
Not enough data
7.9
35
Analysis
8.7
47
|
Verified
Not enough data
9.1
51
|
Verified
Not enough data
8.4
34
|
Verified
Not enough data
8.8
34
|
Verified
Not enough data
Campaigns
Feature Not Available
Not enough data
8.8
47
|
Verified
Not enough data
8.5
43
|
Verified
Not enough data
8.6
45
|
Verified
Not enough data
9.0
37
|
Verified
Not enough data
8.7
36
|
Verified
Not enough data
Engagement
8.8
42
|
Verified
Not enough data
Platform
9.0
49
|
Verified
Not enough data
8.9
52
|
Verified
Not enough data
8.6
45
|
Verified
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SendPulse and WhatsApp Business Platform are categorized as Live Chat
Unique Categories
SendPulse is categorized as SMS Marketing, Email Template Builder, Push Notification, Email Deliverability, Email Verification, Chatbots, Landing Page Builders, Transactional Email, CRM, Mobile Marketing, and Email Marketing
WhatsApp Business Platform is categorized as WhatsApp Marketing
Reviews
Reviewers' Company Size
SendPulse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WhatsApp Business Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
12.5%
Information Technology and Services
6.4%
Education Management
5.6%
Computer Software
5.2%
Financial Services
4.3%
Other
66.0%
Information Technology and Services
12.0%
Computer Software
10.8%
Marketing and Advertising
8.9%
Retail
4.4%
Automotive
4.4%
Other
59.5%
Alternatives
Discussions
What is the limit on email validator tool at a time.
2 Comments
IH
100 dear, , as free but much more, When you used paidRead more
Delete a few contacts at one go
1 Comment
IS
Hello,
You can delete contacts in bulk from the Mailing Lists section. See screenshot here: https://take.ms/WfiCnRead more
WhatsApp Business Platform has no discussions with answers
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