G2 reviewers report that iWave excels in customer support, with users frequently highlighting the platform's responsive and helpful service. One user noted the "exceptional onboarding experience" and praised the "great customer service," making it easier for organizations to get started and utilize the software effectively.
Users say that Bonterra Salsa CRM is particularly well-suited for nonprofit organizations, offering a comprehensive suite of tools for managing donor relationships and fundraising efforts. Reviewers appreciate its seamless integration with other Salsa products, which enhances operational efficiency.
According to verified reviews, iWave provides a wealth of data insights that help organizations assess major gift capacity and understand prospective donors better. Users have expressed satisfaction with the "high level of data" available, which allows for informed decision-making in fundraising strategies.
Reviewers mention that Bonterra Salsa CRM has a user-friendly interface, but some users have experienced challenges with configuration to match their specific workflows. While it is generally easy to use, there are mentions of needing more customization options to fully meet diverse organizational needs.
G2 reviewers highlight that iWave's ease of use is a significant advantage, with a score reflecting its intuitive design. Users find the platform easy to navigate, which contributes to a smoother experience when accessing donor information and conducting screenings.
Users report that while Bonterra Salsa CRM has strong features for donor management, it faces challenges in reporting capabilities compared to iWave. Reviewers have noted that iWave's reporting tools are more robust, providing deeper insights and analytics that are crucial for strategic planning.
Pricing
Entry-Level Pricing
Bonterra Salsa CRM
No pricing available
iWave
Starter - $
Starting at $4,150.00
1 User Per Year
Perfect for nonprofit startups or small organizations beginning their journey into real-time data insights.
I spent several years helping small nonprofit's grow quickly and raise more funds. In my experience, an effective CRM software was one of the most important...Read more
How do I choose the best CRM for my nonprofit?
1 Comment
Official Response from DonorDock
Every nonprofit is different, but there are a few things I would recommend if you're trying to choose the best for you.
First, I would recommend that you...Read more
Is there any work being done on the "RelSci" portion in regard to being able to upload a list of our trustees, etc to find relationships? Also, does iWave integrate with Raiser's Edge NXT?
2 Comments
AB
It has been nearly a year since I've used IWave but I think the short answer to your question is no -- you can't upload a list to RelSci - but I would check...Read more
I’ve never heard of iWave before. Who are you guys anyway?
1 Comment
CS
IWAVE is a resource for development researchers who identify and track potential philanthropic donors. I have used IWAVE on and off for 23 years. They are a...Read more
We don’t have the resources (small team, budget restrictions, not enough time, etc.) for a tool like this, so why bother?
1 Comment
BA
iWave works with nonprofits and nonprofit consultants exclusively, this is common feedback for us to hear and we take this into account in pricing and...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.