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Compare Salesforce Commerce for B2C and Shopware 
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At a Glance
Market Segments
Mid-Market (40.4% of reviews)
Small-Business (67.6% of reviews)
Entry-Level Pricing
Contact Us Per Year
Starting at $600.00 Per Month
Salesforce Commerce for B2C
Star Rating
(566)4.3 out of 5
Market Segments
Mid-Market (40.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansShopware
Star Rating
(192)4.2 out of 5
Market Segments
Small-Business (67.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $600.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Salesforce Commerce for B2C excels in Product Search with a score of 9.3, while Shopware lags behind at 6.0. Users appreciate the advanced search capabilities and filtering options that make finding products easier.
- Users report that Salesforce Commerce for B2C offers superior Quality of Support with a score of 8.3 compared to Shopware's 7.5. Reviewers mention that the support team is responsive and knowledgeable, which enhances the overall user experience.
- Reviewers mention that Salesforce Commerce for B2C shines in Product Recommendations with a score of 9.2, while Shopware scores only 6.1. Users highlight the effectiveness of personalized recommendations in boosting sales and customer engagement.
- Users on G2 report that Salesforce Commerce for B2C has a more robust Dashboard experience, scoring 9.0 versus Shopware's 5.8. Reviewers appreciate the intuitive layout and comprehensive analytics that help in tracking performance metrics.
- G2 users mention that Salesforce Commerce for B2C provides better Integrations with a score of 9.2 compared to Shopware's 8.3. Users value the seamless connectivity with various third-party tools, enhancing their operational efficiency.
- Users say that Salesforce Commerce for B2C leads in Customer Data management with a score of 9.2, while Shopware only reaches 6.4. Reviewers emphasize the importance of detailed customer insights for targeted marketing and improved service delivery.
Pricing
Entry-Level Pricing
Salesforce Commerce for B2C
B2C Commerce - Growth
Contact Us
Per Year
Create AI-powered consumer experiences with templates and composable storefronts, including multiple sites and price books.
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
Shopware
Rise
Starting at $600.00
Per Month
Be great at what matters – your brand. Create a unique, recognizable online presence, automate your workflows, and showcase your products at their absolute best.
- Stand out from the crowd.
Free Trial
Salesforce Commerce for B2C
No trial information availableShopware
Free Trial is available
Ratings
Meets Requirements
8.6
340
7.9
162
Ease of Use
8.2
439
7.9
164
Ease of Setup
7.9
266
7.5
140
Ease of Admin
8.1
132
8.0
121
Quality of Support
8.3
321
7.5
153
Has the product been a good partner in doing business?
8.6
130
7.8
118
Product Direction (% positive)
8.6
324
7.0
154
Features by Category
Visitor Behavior
Not enough data
6.2
15
Not enough data
6.6
15
Not enough data
6.7
14
Templates
Not enough data
6.9
13
Not enough data
7.9
14
Not enough data
6.7
15
Personalization
Not enough data
6.5
14
Not enough data
7.1
15
Not enough data
6.3
15
Not enough data
5.4
15
Not enough data
6.0
14
Not enough data
5.7
15
Not enough data
5.4
14
Not enough data
6.9
14
Multichannel
Not enough data
7.2
12
Not enough data
7.8
13
Not enough data
7.7
13
Administration
Not enough data
6.1
14
Not enough data
Feature Not Available
Not enough data
7.1
14
Not enough data
8.0
15
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Design
8.3
28
Not enough data
8.5
28
Not enough data
8.5
27
Not enough data
8.5
28
Not enough data
Personalization
8.3
28
Not enough data
8.3
28
Not enough data
8.5
29
Not enough data
8.5
27
Not enough data
Analysis
8.4
27
Not enough data
8.7
26
Not enough data
8.3
25
Not enough data
Merchandising
9.2
22
6.4
13
9.3
22
6.3
14
9.3
22
7.6
13
8.6
22
7.3
14
8.8
22
7.5
14
Analytics
9.2
22
Feature Not Available
9.2
22
6.7
14
Administration
9.2
21
8.5
14
9.0
21
6.1
14
Administration
9.0
27
Feature Not Available
8.7
26
8.2
23
8.8
27
7.8
23
Integrations
8.8
27
8.4
23
9.0
27
7.8
19
8.6
27
7.7
22
Cart Management
8.3
28
7.6
18
8.5
27
8.0
23
8.6
26
7.8
23
8.6
27
7.5
18
Headless Commerce
8.2
98
7.2
76
8.5
101
8.1
92
8.4
98
7.2
81
8.4
103
7.9
95
8.4
101
8.0
90
Generative AI
8.1
83
6.3
74
8.0
87
6.2
75
Agentic AI - E-Commerce Platforms
8.7
19
6.3
12
8.2
19
6.8
12
8.4
19
6.4
12
8.4
19
6.1
12
8.5
19
6.3
12
8.5
19
6.4
12
Merchandising/Marketing
8.2
216
7.3
119
8.3
162
7.9
116
8.2
230
7.0
117
8.0
223
7.0
116
7.7
210
6.4
110
8.0
209
6.8
114
8.1
205
7.5
117
Product Catalog
8.4
217
7.8
118
8.2
217
7.7
111
8.2
225
6.7
115
8.2
197
6.9
95
Order Process
8.3
218
8.1
112
8.1
214
8.0
110
8.3
211
8.1
110
8.3
215
8.2
110
8.2
217
7.8
109
7.9
204
6.7
97
8.2
206
7.1
102
8.1
189
7.1
97
Multi-Channel Support
8.3
202
7.4
90
8.2
205
7.8
108
8.3
189
6.7
89
8.2
208
7.2
98
8.0
194
6.2
82
8.1
135
7.3
90
8.2
183
7.1
98
Platform
8.2
199
8.3
106
8.2
215
8.2
110
8.3
202
8.2
106
8.4
217
8.1
110
8.2
221
5.6
104
8.6
210
8.3
107
8.6
198
7.6
91
8.5
202
8.2
107
8.3
188
6.9
88
8.5
184
7.9
102
8.4
195
8.4
104
8.5
216
7.9
108
Operations
Not enough data
7.7
32
Not enough data
7.7
34
Inventory
Not enough data
8.1
32
Not enough data
8.1
33
Not enough data
7.7
31
Platform
Not enough data
8.5
32
Not enough data
8.1
33
Not enough data
6.7
30
Not enough data
7.3
31
Processing
Not enough data
8.7
30
Not enough data
7.9
32
Not enough data
7.4
25
Reporting
8.6
28
4.8
16
8.5
28
6.3
16
Omnichannel Features
8.0
27
7.8
15
8.0
27
5.7
14
8.2
26
6.6
15
8.6
27
6.9
17
8.6
27
7.0
16
8.6
28
7.9
16
8.3
27
6.5
17
Categories
Categories
Shared Categories
Salesforce Commerce for B2C and Shopware are categorized as E-Commerce Platforms, E-Merchandising, Omnichannel Commerce, and Shopping Cart
Unique Categories
Salesforce Commerce for B2C is categorized as Mobile E-Commerce
Shopware is categorized as Multichannel Retail and E-Commerce Personalization
Reviews
Reviewers' Company Size
Salesforce Commerce for B2C
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.6%
Information Technology and Services
10.9%
Computer Software
8.0%
Apparel & Fashion
5.7%
Consumer Goods
4.4%
Other
58.3%
Retail
16.0%
Consumer Goods
10.1%
Wholesale
5.9%
Information Technology and Services
4.8%
Furniture
4.8%
Other
58.5%
Alternatives
Discussions
What is Salesforce commerce?
1 Comment
ED
Salesforce Commerce helps you maximize revenue and deliver success now through capabilities including B2C Commerce, B2B Commerce, Order Management, and...Read more
What is a b2c platform?
1 Comment
VS
B2C business-to-consumer ecommerce, also called retail ecommerce, is a business model that involves sales between online businesses and consumers. B2C...Read more
What is b2b and b2c in Salesforce?
1 Comment
ED
B2B is digital solutions for business to business buyers and B2C is digital solutions for business to customer buyers. For more information checkout...Read more
What is Shopware used for?
2 Comments
G2
For e-commerce and ERP systems for all our customer which are highly satisfiedRead more
Is Shopware good?
2 Comments
RU
I've been actively using a live implementation Shopware 6 for the last 8 months, but cannot compare it with other systems.
You can make your own shop with...Read more
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