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Compare Reviewbox and Reviews.io 
Featured Products
At a Glance
Market Segments
Mid-Market (67.9% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
No pricing available
$29.00 300 Review Invites Per Month
Reviewbox
Star Rating
(28)4.7 out of 5
Market Segments
Mid-Market (67.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ReviewboxReviews.io
Star Rating
(605)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reviews.io excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Reviewbox. Users appreciate the platform's trustworthy nature and its ability to provide a great overview and integrations with other tools like Klaviyo.
- Users say that Reviews.io's customer support is a standout feature, with many highlighting the ultra-fast response times and the helpfulness of the support team. In contrast, while Reviewbox also receives positive feedback for its support, it doesn't match the level of responsiveness reported by Reviews.io users.
- Reviewers mention that Reviews.io offers a more user-friendly experience, particularly in terms of ease of use and setup. Users have noted the platform's intuitive onboarding process, which contrasts with Reviewbox's slightly lower ratings in these areas.
- According to verified reviews, Reviews.io has a much larger volume of user feedback, with 599 reviews compared to Reviewbox's 28. This suggests that the insights from Reviews.io are more reliable and reflective of a broader user experience.
- Users highlight that Reviewbox provides effective tools for managing reviews and Q&As from a single portal, which enhances response times and improves customer engagement. However, this feature does not outweigh the overall satisfaction and flexibility that Reviews.io offers.
- Reviewers note that while both platforms meet user requirements effectively, Reviews.io's flexibility and customer support are frequently praised, making it a more favorable choice for small businesses looking for a comprehensive review management solution.
Pricing
Entry-Level Pricing
Reviewbox
No pricing availableReviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Free Trial
Reviewbox
Free Trial is available
Reviews.io
Free Trial is available
Ratings
Meets Requirements
9.5
28
9.2
499
Ease of Use
8.5
28
8.9
505
Ease of Setup
9.2
13
8.6
372
Ease of Admin
9.2
13
9.0
306
Quality of Support
9.9
27
9.6
504
Has the product been a good partner in doing business?
10.0
13
9.4
306
Product Direction (% positive)
9.6
28
9.3
457
Features by Category
Integration
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Store Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Marketplace Optimization Tools
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
Feature Not Available
8.3
126
Not enough data
8.8
222
|
Verified
Not enough data
8.6
221
|
Verified
Not enough data
8.6
212
|
Verified
Not enough data
8.1
187
|
Verified
Agentic AI - Review Management
Not enough data
7.6
14
Not enough data
8.0
14
Moderation
Not enough data
8.9
212
|
Verified
Not enough data
8.8
205
|
Verified
Feature Not Available
8.3
177
|
Verified
Use Cases
Not enough data
9.0
198
|
Verified
Not enough data
8.6
176
|
Verified
Feature Not Available
9.0
205
|
Verified
Administration
Feature Not Available
7.6
164
|
Verified
Feature Not Available
8.0
102
Not enough data
8.4
173
|
Verified
Not enough data
8.7
176
|
Verified
Not enough data
Feature Not Available
Display Options
Not enough data
8.5
172
|
Verified
Feature Not Available
8.9
197
|
Verified
Not enough data
8.8
191
|
Verified
Feature Not Available
8.6
173
|
Verified
Generative AI
Not enough data
8.0
102
Consumer Intelligence
Not enough data
9.4
200
|
Verified
Not enough data
8.8
170
|
Verified
Not enough data
8.8
178
|
Verified
Reporting
Not enough data
8.0
150
Not enough data
8.3
157
|
Verified
Not enough data
9.0
194
|
Verified
Media Monitoring
Not enough data
7.9
151
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
8.1
151
|
Verified
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
7.9
76
Agentic AI - Online Reputation Management
Not enough data
7.8
26
Not enough data
8.3
25
Not enough data
8.3
24
Not enough data
8.2
25
Not enough data
8.3
25
Not enough data
8.3
25
Categories
Categories
Shared Categories
Reviewbox and Reviews.io are categorized as Review Management
Unique Categories
Reviewbox is categorized as Online Marketplace Optimization Tools and E-Commerce Analytics
Reviews.io is categorized as Online Reputation Management
Reviews
Reviewers' Company Size
Reviewbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Wholesale
10.7%
Sporting Goods
10.7%
Marketing and Advertising
10.7%
Consumer Goods
10.7%
Building Materials
10.7%
Other
46.4%
Retail
25.6%
Apparel & Fashion
8.6%
Consumer Goods
6.1%
Health, Wellness and Fitness
5.7%
Marketing and Advertising
3.7%
Other
50.3%
Discussions
Reviewbox has no discussions with answers
Reviews.io has no discussions with answers
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