G2 reviewers report that Respondent excels in user satisfaction, with many users appreciating its straightforward setup process. One user mentioned, "Setting it up was straightforward, as I only needed to provide general information like my name and email," highlighting its ease of use for new users.
Users say VideoPeel stands out for its ability to quickly gather video testimonials, making the process "quick, easy, and hassle-free." This feature is particularly beneficial for businesses looking to enhance their marketing efforts through authentic customer feedback.
Reviewers mention that Respondent has a larger user base, reflected in its significantly higher number of reviews. With 370 reviews compared to VideoPeel's 27, users can feel more confident in the reliability of the feedback and overall product performance.
According to verified reviews, VideoPeel's customer support receives praise for being responsive and helpful. One user noted, "I had a scheduled call with Patrick from VideoPeel, he was very helpful," indicating a strong support system for users needing assistance.
G2 reviewers highlight that while Respondent has a solid reputation for contributing to data-driven decisions, VideoPeel's customizable templates and seamless integration make it a game-changer for businesses focused on showcasing customer testimonials effectively.
Users report that both platforms have their strengths, but Respondent's focus on survey incentives and connecting with professional profiles gives it an edge for those looking to gather insights, as one user stated, "The platform connects me with exactly the types of professional profiles I need."
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