G2 reviewers report that User Interviews excels in user satisfaction, boasting a significantly higher overall score compared to Rally UXR. Users appreciate the platform's intuitive interface and responsive customer support, which they find essential for a smooth research process.
According to verified reviews, User Interviews has a larger user base, with 680 total reviews compared to Rally UXR's 77. This suggests a more established presence in the market, leading to a wealth of user experiences that highlight its reliability and effectiveness.
Users say that the setup process for User Interviews is straightforward, with many praising its simple and intuitive UI. In contrast, while Rally UXR also offers a seamless onboarding experience, some users feel that User Interviews provides a more user-friendly approach for newcomers.
Reviewers mention that Rally UXR shines in its quality of support, receiving high marks for responsiveness and assistance. Users have noted that the platform is instrumental in scaling research efforts across teams, making it a valuable tool for organizations looking to democratize research.
Users highlight that both platforms are effective in meeting their research needs, with both scoring well in this area. However, User Interviews is often noted for its ability to access a larger recruitment pool, which can be a significant advantage for those needing diverse participant demographics.
According to recent feedback, Rally UXR is praised for its collaboration features, which facilitate teamwork among PMs, designers, and researchers. This capability is particularly beneficial for organizations that require a cohesive approach to research, although some users still prefer the overall ease of use found in User Interviews.
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is paypal the only disbursement option
1 Comment
UM
Hi Ken! We recently launched "Reward Link" which means there are many new incentive types beyond Amazing including Starbucks, Target, DoorDash, Uber, and...Read more
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