Rally is helping us lay a foundation for a strong research democratization program across our organization. With many PMs, designers and researchers doing research, we've been able to scale and streamline our processes with less hands-on support from our very small Research Operations team. A few of the main pros of Rally have been: 1) tool consolidation - instead of onboarding stakeholders to 4-5 different tools, we can now easily onboard them to ONE tool that supports customer outreach, screening, scheduling, incentive payment all in one place; 2) governance - the ability to build templates, set contact limits, and create very specific role permissions has enabled us to have a stronger research process with less oversight; 3) connection to an external panel - we have loved tapping into Respondent participants directly from Rally and appreciate how easy it is for our stakeholders to run their projects with proxy customers; 4) the Rally team has been fantastic to work with, they are always extremely responsive and give real solutions to any obstacles we've had - they have been an incredible partner for us.

I really appreciate Rally UXR's top-notch support; they're always responsive and ready to help. We've seen an increase in sign-up and participation rates, which is really exciting for our team. Their onboarding process is seamless, and I appreciate the research operations consultant they brought on to create thoughtful structures to expand the tool from research ops to researchers. The initial setup was very easy -- much easier than expected.

Rally UXR is the backbone of how I run my qualitative research studies. It makes it easy to run my recruits, incentives, and scheduling for interviews all in one place, which saves me time and makes organizing easier. I love that it generates Zoom backrooms for me that I can send to my stakeholders. It does a great job helping keep me organized throughout the entire research process. Everything is all-in-one place, and it automatically organizes my participants depending on where they are in the process so I don't miss if I need to send an incentive or reschedule. Rather than having to use multiple disparate tools, I can use just one. I also integrated it with my Google Calendar and Zoom, which adds to its convenience.