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Compare Raken and ServiceTitan 
Featured Products
At a Glance
Market Segments
Small-Business (57.9% of reviews)
Small-Business (65.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Raken
Star Rating
(99)4.6 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about RakenServiceTitan
Star Rating
(340)4.5 out of 5
Market Segments
Small-Business (65.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceTitan excels in providing comprehensive support for trade businesses, with features like scheduling, invoicing, and job management that are seamlessly integrated. Users appreciate how the platform connects all business workflows, making operations efficient and streamlined.
- Users say Raken stands out for its simplicity and effectiveness in creating daily reports. Reviewers highlight its ability to store project data, including photos and comments, which helps keep work sites organized and ensures that subcontractors submit consistent information.
- According to verified reviews, ServiceTitan has a more robust overall user satisfaction score, reflecting its strong market presence and the volume of positive feedback. Users frequently mention its innovative features and the significant impact it has on the home services industry.
- Reviewers mention that Raken offers a superior ease of setup and user experience, with many finding it simple enough for field crews to use effectively. This ease of use is a major asset, allowing teams to quickly adapt to the software without extensive training.
- G2 reviewers highlight that while ServiceTitan has a solid feature set, some users have experienced challenges with its implementation process. In contrast, Raken's straightforward onboarding process is frequently praised, making it a favorable choice for teams looking for quick deployment.
- Users report that ServiceTitan's quality of support is good, but Raken's support is often described as exceptional, with users appreciating the responsiveness and helpfulness of the support team. This can be a crucial factor for businesses that rely heavily on timely assistance.
Pricing
Entry-Level Pricing
Raken
No pricing availableServiceTitan
No pricing availableFree Trial
Raken
Free Trial is available
ServiceTitan
No trial information availableRatings
Meets Requirements
8.8
78
8.8
282
Ease of Use
9.2
79
8.5
286
Ease of Setup
9.3
50
6.9
213
Ease of Admin
9.0
45
8.1
193
Quality of Support
9.2
73
7.8
277
Has the product been a good partner in doing business?
9.3
46
8.7
194
Product Direction (% positive)
9.4
75
9.1
277
Features by Category
Field Management
9.4
41
Not enough data
8.8
40
Not enough data
9.3
39
Not enough data
9.2
33
Not enough data
8.5
34
Not enough data
Asset Management
8.5
34
Not enough data
9.1
34
Not enough data
9.5
38
Not enough data
9.2
39
Not enough data
Workplace Safety Management
9.3
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Operational Safety Management
7.0
5
Not enough data
9.0
5
Not enough data
7.0
5
Not enough data
9.3
5
Not enough data
Logistical Safety Management
9.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Task Management
7.3
20
Not enough data
7.2
19
Not enough data
8.0
20
Not enough data
9.1
21
Not enough data
9.0
21
Not enough data
8.9
21
Not enough data
Site Management
8.5
20
Not enough data
8.7
20
Not enough data
9.0
21
Not enough data
9.0
21
Not enough data
8.4
20
Not enough data
9.2
21
Not enough data
7.4
20
Not enough data
Generative AI
Not enough data
7.9
82
Not enough data
6.8
78
Before the Job
Feature Not Available
7.4
183
Feature Not Available
8.9
201
9.3
14
8.4
195
Feature Not Available
8.4
190
On the Job
Feature Not Available
8.6
196
9.2
15
7.8
198
Feature Not Available
7.3
180
7.4
14
8.5
201
Feature Not Available
8.1
170
After the Job
9.6
17
8.4
201
9.0
16
8.3
198
Feature Not Available
8.7
199
7.8
10
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Autodesk Construction Cloud Integration PartnersHide 3 FeaturesShow 3 Features
Not enough data
Not enough data
Agentic AI - Autodesk Construction Cloud Integration Partners
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Raken and ServiceTitan are categorized as Field Service Management
Unique Categories
Raken is categorized as Jobsite Management, Autodesk Construction Cloud Integration Partners, Construction Project Management, and Construction Risk Assessment Software
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
Raken
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
85.3%
Utilities
2.1%
Government Administration
2.1%
Civil Engineering
2.1%
Consulting
1.1%
Other
7.4%
Construction
36.7%
Consumer Services
23.9%
Utilities
4.5%
Marketing and Advertising
3.9%
Accounting
3.6%
Other
27.3%
Alternatives
Discussions
Where does Raken fall on the scale of construction management solutions?
2 Comments
Official Response from Raken
Raken is a construction management solution that connects the field and the office. While focusing primarily on field workflows, Raken makes daily reporting,...Read more
How often are new features added to Raken?
1 Comment
Official Response from Raken
We are always working on new features, updates, and improvements to Raken. Our product offerings are always growing with the intention of being the only tool...Read more
Does Raken have a support center?
1 Comment
Official Response from Raken
We have a best-in-class support team that is able to help you at the drop of a hat. They know Raken like the back of their hand and can help you learn it...Read more
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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