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At a Glance
Market Segments
Mid-Market (70.7% of reviews)
Small-Business (53.8% of reviews)
Entry-Level Pricing
Contact Us
$29 Chat with 5.000 people per month
Qualified
Star Rating
(1,343)4.9 out of 5
Market Segments
Mid-Market (70.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansShopPop
Star Rating
(14)4.7 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$29 Chat with 5.000 people per month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ShopPop excels in ease of setup with a perfect score of 10.0, making it highly accessible for small businesses looking to implement chat solutions quickly. In contrast, Qualified has a lower ease of setup score of 9.2, which may require more time and resources for configuration.
- Reviewers mention that ShopPop offers superior quality of support, achieving a perfect score of 10.0. This indicates that users feel well-supported and valued, while Qualified, despite its high score of 9.9, may not provide the same level of responsiveness and assistance.
- G2 users highlight ShopPop's strong performance in live chat functionality, scoring 9.7, which is crucial for real-time customer engagement. Qualified, while still effective, has a slightly lower score of 9.3, suggesting it may not be as robust in this area.
- Users on G2 emphasize that ShopPop's lead qualification feature scores 9.5, indicating a strong capability in identifying and nurturing potential leads. Qualified, with a score of 9.4, is still effective but may not be as efficient in this critical aspect of sales funnel management.
- Reviewers mention that ShopPop's customization interface scores 9.4, allowing businesses to tailor their chat solutions effectively. In comparison, Qualified's customization options, while good, may not offer the same level of flexibility, as indicated by its lower score in this area.
- Users say that ShopPop's integration capabilities, particularly with Salesforce, score 9.6, making it a strong choice for businesses that rely on this CRM. Qualified, while also offering integrations, has a slightly lower score of 9.5, which may affect its appeal to users looking for seamless connectivity with their existing tools.
Pricing
Entry-Level Pricing
Qualified
Premier
Contact Us
Scale pipeline with Piper the AI SDR and sales rep conversations.
- Real-Time Website Conversations
- Schedule Sales Meetings
- Send 1:1 Personalized Emails
ShopPop
Grow
$29
Chat with 5.000 people per month
Get access to all of our features and run chat marketing campaigns with up to 5.000 people.
Free Trial
Qualified
No trial information availableShopPop
Free Trial is available
Ratings
Meets Requirements
9.6
1,081
9.3
10
Ease of Use
9.2
1,090
9.7
11
Ease of Setup
9.2
790
10.0
5
Ease of Admin
9.2
783
9.7
5
Quality of Support
9.9
1,081
10.0
9
Has the product been a good partner in doing business?
9.9
800
Not enough data
Product Direction (% positive)
9.9
1,013
8.7
9
Features by Category
Messenger
9.2
349
|
Verified
Not enough data
9.1
374
|
Verified
Feature Not Available
9.6
430
|
Verified
Not enough data
9.3
392
|
Verified
Not enough data
Channels
Feature Not Available
Not enough data
9.6
403
|
Verified
Not enough data
7.3
172
Feature Not Available
Feature Not Available
Feature Not Available
8.5
173
|
Verified
Not enough data
Customers
9.4
378
|
Verified
Not enough data
9.4
332
|
Verified
Not enough data
9.2
390
|
Verified
Not enough data
9.5
378
|
Verified
Not enough data
9.4
379
|
Verified
Not enough data
Agentic AI - Conversational Marketing
8.5
36
Not enough data
8.4
33
Not enough data
8.8
37
Not enough data
8.9
38
Not enough data
9.0
38
Not enough data
8.5
35
Not enough data
8.6
34
Not enough data
Lead Facilitation
9.5
72
|
Verified
Not enough data
9.2
73
|
Verified
Not enough data
9.2
62
|
Verified
Not enough data
9.6
76
|
Verified
Not enough data
Organization
9.2
54
|
Verified
Not enough data
9.3
57
|
Verified
Not enough data
9.3
63
|
Verified
Not enough data
Performance Analysis
9.0
45
|
Verified
Not enough data
9.5
48
|
Verified
Not enough data
Sales Analysis
8.7
44
|
Verified
Not enough data
8.8
42
|
Verified
Not enough data
Generative AI
9.5
44
Not enough data
9.6
41
Not enough data
Agentic AI - AI Sales Assistant
9.9
12
Not enough data
9.7
11
Not enough data
9.9
13
Not enough data
8.9
14
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.7
10
Not enough data
Data Availability
9.4
171
Not enough data
9.4
183
Not enough data
9.2
130
Not enough data
Platform Additional Functionality
9.5
199
Not enough data
9.5
161
Not enough data
Feature Not Available
Not enough data
9.5
185
Not enough data
9.6
188
Not enough data
Responses
9.7
35
Not enough data
9.6
36
Not enough data
9.6
34
Not enough data
Automation - AI Agents
9.7
29
Not enough data
9.3
29
Not enough data
9.6
32
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.6
33
Not enough data
9.7
34
Not enough data
9.9
34
Not enough data
Autonomy - AI Agents
9.5
32
Not enough data
9.5
31
Not enough data
9.8
30
Not enough data
9.4
30
Not enough data
Generative AI
9.6
29
Not enough data
9.6
29
Not enough data
Responses
9.4
521
Not enough data
9.5
501
Feature Not Available
9.6
531
Not enough data
9.3
447
Not enough data
9.0
361
Not enough data
Platform
9.7
544
Not enough data
9.5
532
Not enough data
9.4
506
Not enough data
9.3
526
Not enough data
9.2
413
Not enough data
9.4
468
Feature Not Available
9.5
482
Not enough data
Generative AI
9.0
177
Not enough data
8.9
172
Not enough data
Notifications
9.3
215
Not enough data
9.2
201
Not enough data
9.5
218
Not enough data
Settings
9.4
218
Not enough data
9.5
225
Not enough data
9.5
215
Not enough data
Personalization
9.4
219
Not enough data
9.5
202
Not enough data
Integrations
9.4
214
Not enough data
9.6
236
Not enough data
7.8
150
Not enough data
8.6
181
Not enough data
8.9
182
Not enough data
Generative AI
9.0
111
Not enough data
8.9
99
Not enough data
8.4
89
Not enough data
8.7
89
Not enough data
8.3
84
Not enough data
Agentic AI - Online Appointment Scheduling
9.4
25
Not enough data
9.4
24
Not enough data
9.6
25
Not enough data
Integrations
8.5
112
Not enough data
9.1
130
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
153
Not enough data
Branding & Customizatio
9.2
142
Not enough data
9.3
136
Not enough data
9.2
120
Not enough data
Automatic Rules & Configurations
9.5
149
Not enough data
9.5
140
Not enough data
9.2
137
Not enough data
Agentic AI - Business Scheduling
9.4
14
Not enough data
9.5
13
Not enough data
Generative AI
9.3
48
Not enough data
9.3
47
Not enough data
Agentic AI - Bot Platforms
10.0
7
Not enough data
10.0
5
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
Generative AI
9.1
152
Not enough data
9.1
148
Not enough data
8.5
103
Not enough data
Communication
9.7
646
|
Verified
Not enough data
9.4
629
|
Verified
Not enough data
8.7
386
Not enough data
9.4
484
|
Verified
Not enough data
9.2
418
|
Verified
Not enough data
Internal Use
9.4
563
|
Verified
Not enough data
9.3
516
|
Verified
Not enough data
9.5
566
|
Verified
Not enough data
9.3
524
|
Verified
Not enough data
9.1
410
|
Verified
Not enough data
9.3
507
|
Verified
Not enough data
Automation
9.3
62
Not enough data
8.8
55
Not enough data
8.0
49
Not enough data
9.6
67
Not enough data
9.0
62
Not enough data
Autonomy
8.8
61
Not enough data
9.1
60
Not enough data
9.0
63
Not enough data
8.8
61
Not enough data
Outbound Sales
9.3
56
Not enough data
9.0
54
Not enough data
8.4
49
Not enough data
9.2
58
Not enough data
9.1
55
Not enough data
Inbound Sales
9.0
61
Not enough data
9.5
62
Not enough data
8.8
55
Not enough data
9.6
66
Not enough data
9.3
65
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Qualified and ShopPop are categorized as Conversational Marketing and Chatbots
Unique Categories
Qualified is categorized as AI SDRs, Business Scheduling, Buyer Intent Data Providers, AI Sales Assistant, Bot Platforms, Online Appointment Scheduling, Live Chat, Salesforce AppExchange Apps, and AI Agents For Business Operations
ShopPop has no unique categories
Reviews
Reviewers' Company Size
Qualified
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ShopPop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
43.7%
Information Technology and Services
19.2%
Computer & Network Security
4.2%
Marketing and Advertising
4.1%
Financial Services
3.2%
Other
25.6%
Online Media
23.1%
Music
15.4%
Marketing and Advertising
15.4%
Utilities
7.7%
Staffing and Recruiting
7.7%
Other
30.8%
Alternatives
Discussions
What's the most creative experience you've created?
1 Comment
MB
Saying hello to competitors when they are on our site 😝Read more
Qualified has no more discussions with answers
ShopPop has no discussions with answers
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