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Compare Qmatic and Qtrac Virtual Queuing and Appointment Scheduling Platform 
Featured Products
At a Glance
Market Segments
Mid-Market (40.0% of reviews)
Mid-Market (58.1% of reviews)
Entry-Level Pricing
No pricing available
Starting at $531.00 1 Location Per Month
Qmatic
Star Rating
(23)3.9 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about QmaticQtrac Virtual Queuing and Appointment Scheduling Platform
Star Rating
(45)4.7 out of 5
Market Segments
Mid-Market (58.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $531.00 1 Location Per Month
Browse all 3 pricing plansQmatic vs Qtrac Virtual Queuing and Appointment Scheduling Platform
When assessing the two solutions, reviewers found Qtrac Virtual Queuing and Appointment Scheduling Platform easier to use, set up, and administer. Reviewers also preferred doing business with Qtrac Virtual Queuing and Appointment Scheduling Platform overall.
- Reviewers felt that Qtrac Virtual Queuing and Appointment Scheduling Platform meets the needs of their business better than Qmatic.
- When comparing quality of ongoing product support, reviewers felt that Qtrac Virtual Queuing and Appointment Scheduling Platform is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Qtrac Virtual Queuing and Appointment Scheduling Platform over Qmatic.
Pricing
Entry-Level Pricing
Qmatic
No pricing availableQtrac Virtual Queuing and Appointment Scheduling Platform
Waitlist Starter
Starting at $531.00
1 Location Per Month
Virtual Queuing Platform, Mobile Queuing Platform, Snapshot (Custom Dashboards for Day-to-day and Real-time Analytics and Reporting)
- Get a quote today!
Free Trial
Qmatic
No trial information availableQtrac Virtual Queuing and Appointment Scheduling Platform
No trial information availableRatings
Meets Requirements
7.8
18
8.9
29
Ease of Use
8.3
18
8.9
29
Ease of Setup
6.7
15
8.8
22
Ease of Admin
5.8
10
8.9
22
Quality of Support
6.0
17
9.6
28
Has the product been a good partner in doing business?
6.1
11
9.8
21
Product Direction (% positive)
6.6
17
9.6
28
Features by Category
Platform Basics
8.0
10
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
7.2
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.5
10
Not enough data
Platform Interoperability
6.8
11
Not enough data
7.0
10
Not enough data
Platform Additional Functionality
7.0
10
Not enough data
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Management
Not enough data
Not enough data
Customer Support
5.8
12
8.6
24
4.7
12
7.6
19
4.9
12
7.5
19
Reporting and Analytics
5.6
12
8.8
24
5.4
12
8.2
21
6.0
12
8.3
22
5.7
12
8.2
23
Hardware
6.5
12
Feature Not Available
5.3
12
7.8
19
7.8
12
8.6
19
Generative AI
5.8
12
7.8
10
Feature Not Available
8.0
10
Feature Not Available
6.7
9
Notifications
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Settings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Online Appointment Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Qmatic and Qtrac Virtual Queuing and Appointment Scheduling Platform are categorized as Queue Management
Unique Categories
Qmatic is categorized as Online Appointment Scheduling and Visitor Management
Qtrac Virtual Queuing and Appointment Scheduling Platform has no unique categories
Reviews
Reviewers' Company Size
Qmatic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Qtrac Virtual Queuing and Appointment Scheduling Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
35.0%
Hospital & Health Care
20.0%
Retail
10.0%
Textiles
5.0%
Pharmaceuticals
5.0%
Other
25.0%
Government Administration
23.3%
Retail
11.6%
Higher Education
9.3%
Veterinary
7.0%
Telecommunications
4.7%
Other
44.2%
Discussions
What is Qmatic Orchestra used for?
1 Comment
Official Response from Qmatic
Qmatic is a customer journey management or customer flow management solution to enable great customer experiences. It is used for appointment booking, queue...Read more
Qmatic has no more discussions with answers
Qtrac Virtual Queuing and Appointment Scheduling Platform has no discussions with answers
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