1. [Home](https://www.g2.com/) 2. ... 3. [Queue Management Software](https://www.g2.com/categories/queue-management) 4. [Qmatic Discussions](https://www.g2.com/products/qmatic/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8d88f1fd57bf90b1a213e5ed4b019599/qmatic.png "Product Avatar Image") ![Reward for good Qmatic reviews](https://images.g2crowd.com/uploads/medal/image/1000418/069424b9bad44c398141fcb888583eae.svg "Reward for good Qmatic reviews") ](/products/qmatic/reviews) [ Qmatic ](/products/qmatic/reviews) (25)3.9/5 Qmatic is a global leader in queue management and appointment scheduling solutions for enterprise organizations. Our suite of solutions enables you to efficiently manage queues and appointments, reduce wait times, and enhance operational efficiency. We offer a comprehensive range of tools tailored to meet the unique needs of large-scale enterprises, including advanced queuing systems, appointment scheduling options, virtual queuing, and self-service solutions. Whether you prefer a flexible SaaS-based model or an on-premises setup, Qmatic provides effective solutions to optimize your customer experiences. Collaborating with partners worldwide, we manage over 2 billion customer journeys each year across more than 65,000 systems in over 120 countries and various sectors, including finance, healthcare, retail, and public services. Our capabilities include: - Appointment scheduling - Queue management - Self-service - Virtual queuing - Messaging and communication - Virtual meetings - Customer feedback - Reporting and analytics - Check-in kiosks - Integrations with platforms such as Microsoft Outlook, Salesforce, Teams, Webex, BI tools, CRM systems, and more. Show More * * * ### 18.0 Nps Score Already have Qmatic? ### All Qmatic Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Qmatic Orchestra used for? ](/discussions/what-is-qmatic-orchestra-used-for) What is Qmatic Orchestra used for? [ Queue Management Software ](https://www.g2.com/tags/queue-management-software)[ Online Appointment Scheduling Software ](https://www.g2.com/tags/online-appointment-scheduling-software)[ Visitor Management Software ](https://www.g2.com/tags/visitor-management-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Qmatic+questions+and+get+answers+from+expert+users+in+our+Qmatic+Discussions+section.&title=Qmatic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fqmatic%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Qmatic+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fqmatic%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fqmatic%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Qmatic+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fqmatic%2Fdiscuss%0aAsk+Qmatic+questions+and+get+answers+from+expert+users+in+our+Qmatic+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Qmatic+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fqmatic%2Fdiscuss%0aAsk+Qmatic+questions+and+get+answers+from+expert+users+in+our+Qmatic+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/qmatic/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/304bc536fb77ac752c01c78e0bca3dcd/qmatic.svg "Product Avatar Image") ### Have you used Qmatic before? Answer a few questions to help the Qmatic community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fqmatic%2Fdiscuss%3Fsmall_ask%3Dqmatic) No