Qmatic is a global leader in queue management and appointment scheduling solutions for enterprise organizations. Our suite of solutions enables you to efficiently manage queues and appointments, reduce wait times, and enhance operational efficiency. We offer a comprehensive range of tools tailored to meet the unique needs of large-scale enterprises, including advanced queuing systems, appointment scheduling options, virtual queuing, and self-service solutions. Whether you prefer a flexible SaaS-based model or an on-premises setup, Qmatic provides effective solutions to optimize your customer experiences. Collaborating with partners worldwide, we manage over 2 billion customer journeys each year across more than 65,000 systems in over 120 countries and various sectors, including finance, healthcare, retail, and public services. Our capabilities include: - Appointment scheduling - Queue management - Self-service - Virtual queuing - Messaging and communication - Virtual meetings - Customer feedback - Reporting and analytics - Check-in kiosks - Integrations with platforms such as Microsoft Outlook, Salesforce, Teams, Webex, BI tools, CRM systems, and more.